FORDWAY SOLUTIONS LIMITED

Fordway Cloud Migration Service

Fordway Cloud Migration Service assists customers in assessing, planning and transitioning their systems partially or wholly to a cloud environment. This can be public, private or hybrid, either to Fordway's services or other providers. Services are vendor agnostic. Designed to enable complex/legacy environments achieve realistic goals and business benefits.

Features

• Experienced team skilled in working with UK Public Sector
• Vendor agnostic; AWS, Microsoft Azure, Google Cloud
• Standard and bespoke services aligned to client requirements
• ISO27001:2013 and ISO20000 aligned services and advice
• Gap analysis, planning, design, planning, migration and service on-boarding
• Ongoing Cloud Brokering
• Independent verification of cloud supplier capabilities, using ITIL and SFIA
• Interaction and interface between cloud platforms
• Consolidated billing services
• Phased and scalable approach with testing, pilot and transformation gateways

Benefits

• Assessment of existing IT provision including infrastructure, processes and skills
• Mapping your organisation’s service level requirements to realistic supplier deliverables
• Orchestration and automation of services
• Project Management capabilities, based on PRINCE2/AGILE methodologies.
• Leverage proven migration technologies spanning multiple systems
• Excellent relationships and experience with industry leading vendors key vendors
• In depth knowledge of the cloud industry and supplier offerings
• Strong, referenceable experience as an existing G-Cloud supplier
• High calibre of expertise and skillsets among Fordway Consultants
• Best practice methodologies and frameworks including ITIL, SFIA and ISO

£300 to £975 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

231377716064624

Contact

Richard Blanford
01483 528200
tenders@fordway.com

Planning

• Planning service: Yes
• How the planning service works: Fordway have standard engagement documentation and migration templates which will be utilised within their project planning.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365 Suite
  • Microsoft Azure
  • Amazon Web Services
  • Fordway Application and Service Availability Monitoring
  • Fordway Security Management Service
  • Google Cloud Platform
  • Most other public/private cloud providers
  • Citrix VDI

Training

• Training service provided: Yes
• How the training service works: The training service is tailored to the buyer and dependent on the service provided
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365, Office 365, Dynamics 365
  • Microsoft Azure
  • Fordway Application and Service Availability Monitoring
  • Amazon Web Services
  • Fordway Security Management

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Fordway Cloud Migration is a professional services engagment which helps organisations move onto cloud services or between cloud services. Each engagement is scoped and planned specific to the service.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft 365, Office 365, Dynamics 365
  • Microsoft Azure
  • Most other SaaS providers
  • Amazon Web Services
  • Fordway Security Management
  • Google Cloud Platform
  • Private Cloud services

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Fordway have standard quality assurance and performance testing documentation and templates which will be tailored in line with the service design.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Microsoft 365 Security and Compliance
  • Microsoft Azure Security and Compliance
  • Microsoft Sentinel SIEM analysis and reporting
  • Security incident response, containment and remediation
  • Virtual CISO service
  • AWS Security Centre management
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Fordway have a wide rage of hosting, software and support services which include:; Fordway Identity Management,; Fordway Data Storage Service,; Fordway Cloud Monitoring as a Service,; Fordway Cloud Security Management as a Service,; Fordway Security Monitoring; Fordway Server Hosting Service,; Fordway Patch Management as a Service

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Priority 1 incident 24 x 7, 15 minute response. ; Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Assistive technologies supported by MS Teams
• Support levels: Defined according to SLA required. ; P1 - major service impact ; P2 - significant service impact ; P3 - individual users impacted ; P4 - no user impact/information Technical Account management available, service cost dependent on scope of requirements

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISOQAR
• ISO/IEC 27001 accreditation date: 14/03/2022 (recertification) original certification March 2008
• What the ISO/IEC 27001 doesn’t cover: Covers all Fordway activities, scope of certification available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • PSN Code of Connection
  • List N certification
  • PAS555
  • ISO27017
  • ISO27018
  • NHS IGSoC
  • GCloud Assured

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

• Price: £300 to £975 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.