DATAQUEST GROUP LIMITED
Collaborative Working
Dataquest offer a simplified communication and collaboration toolset that leverages collaboration solutions which drive productivity, improving collaboration and communication. By utilising Microsoft 365 / SharePoint teams, slack and Zoom and not forgetting Google Workspace 365, project management software like Asana and Trello,
Features
- Microsoft 365 Productivity, Email, Teams and Collaboration Platform
- Enterprise Mobility, MDM and Cyber Security Solutions
- Advanced Threat Protection for Office 365 and Windows 10
- Archive, legal hold, data leakage protection (DLP)
- Advanced compliance tools, including rights management services and information protection
- MS Teams collaboration, online meetings, web-conferencing, cloud PBX
- SSO and MFA security
- Word, Excel, PowerPoint, OneNote, SharePoint, OneDrive, Yammer, Outlook
- Tools to support compliance, information protection, privacy and GDPR
- Corporate social networking, analytics, Power BI
Benefits
- Increase productivity
- Reduce meetings and wasted downtime
- Adoption of latest collaboration servicesImproved employee efficiency and collaboration
- Improved employee efficiency and collaboration
- Facilitates collaboration between disparate colleagues
- Single document source for team-based collaboration
- Productivity gains and rich communication
- Increased business transparency
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mlyons@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
2 3 1 8 1 3 8 0 3 7 2 2 4 9 7
Contact
DATAQUEST GROUP LIMITED
Michael Lyons
Telephone: 07799894781
Email: mlyons@dqgroup.com
About your service
- Service categories
-
Cloud Support Services
Training
- Basic user - cloud based services
- Super user - Cloud Based Services
- Function/service optimisation skills
- Other
Service scope
- Service constraints
- None - Dataquest will adhere to Microsoft Cloud best practice to deliver the service
User support
- Email or online ticketing support
- Yes
- Support response times
- Depending on the SLA the minimum time period for responding to questions will be within two hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- None
- Support levels
- Typically, 09:00-17:30 UK hours, Monday to Friday, excluding public holidays. Extended service to provide 24/7, 365 coverage, flexible, priced to your needs.
- AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Reselling organisation’s services Microsoft Cloud Services
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £375.00 | |
| Associate business architect | £1,500.00 | |
| Business architect | £1,100.00 | |
| Lead business architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,100.00 | |
| Technical architect | £975.00 | |
| Senior technical architect | £1,000.00 | |
| Lead technical architect | £1,100.00 | |
| Principal technical architect | £1,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £375.00 | |
| IT service manager | £650.00 | |
| Senior IT service manager | £850.00 | |
| Head of IT service management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £475.00 | |
| Senior service desk analyst | £850.00 | |
| Service desk manager | £975.00 | |
| Head of service desk | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £475.00 | |
| Service transition manager | £1,100.00 | |
| Lead service transition manager | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Monday 23 June 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- BSI
- ISO 9001 accreditation date
- Wednesday 24 December 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5ba31597-0b17-45d6-9b70-40bd8742891e
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 7fcd2286-5145-46c3-9c6d-9b77a37b1340
- Other security certifications
- Yes
- Any other security certifications
-
- Waste Carrier Licence
- Safe Contractor Approved
- Data Protection Registration
- SafePQQ Verified Business
- ISO 14001
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mlyons@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.