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Fujitsu Services Limited

Agile Service Delivery (DDAT Discovery, Alpha & Beta Phases)

Agile is the leading approach to building government digital services. It delivers value early and is iterative and responsive to changing requirements and priorities. Fujitsu delivers government services through all phases of agile delivery (Discovery to Live) aligned to government standards, while capturing user needs, and delivering business outcomes.

Features

  • Agile delivery through a multi-disciplinary service team.
  • Uses established approaches based on Scrum, Kanban, and Lean principles.
  • Multi-team, single team, or individual resourcing available.
  • Delivers through all phases of service development (Discovery to Live).
  • Delivery through 1-3 week sprints; uses established agile ceremonies.
  • User focused, supporting users with disabilities and assisted digital routes.
  • Aligned Service Standard, Technology Code of Practice, and Design Principles.
  • Aligns to organisational governance processes.
  • Builds agile capability within your organisation.
  • Agreed service metrics measuring user satisfaction, service performance, and value

Benefits

  • Discovery develops deep understanding of policy intent and user need.
  • Provides comprehensive evaluation of current service provision and user groups.
  • Journey mapping ensures understanding of end-to-end user journeys.
  • User research and testing ensures services work for end users.
  • Employs an evidence based approach to feature design and delivery.
  • Accessible services with cross-browser, multi-channel, multi-device support.
  • Aligned to both government and industry standards and best practice.
  • Focus on delivering working software for private beta.
  • Continuous, light-touch assessment approach prepares teams for service assessments.
  • Trackable delivery through open product backlog and delivery roadmap.

Pricing

£0 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@fujitsu.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 3 2 7 1 2 8 0 1 7 2 9 9 1 3

Contact

Fujitsu Services Limited Sam Skinner
Telephone: 07867829234
Email: government.frameworks@fujitsu.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Small (4 – 6 weeks)
Medium (8 – 10 weeks)
Long (12 – 14 weeks)

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not Applicable

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bureau Veritas
ISO/IEC 27001 accreditation date
06/01/2022
What the ISO/IEC 27001 doesn’t cover
All reference control objectives and controls of the standard are in scope, and all aspects of the offerings
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Covid-19 recovery

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Tackling economic inequality

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Equal opportunity

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Wellbeing

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Pricing

Price
£0 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@fujitsu.com. Tell them what format you need. It will help if you say what assistive technology you use.