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CYBSAFE LTD

CybSafe RESPOND

Security behaviour response and automation software that helps teams capture, triage, and act on user driven risk events. CybSafe RESPOND orchestrates automated workflows for reporting, escalation, and remediation actions, reducing manual effort and speeding containment. Provides audit ready evidence of response activity and risk reduction.

Features

  • Human risk automation and orchestration engine
  • Integrates across your security and collaboration stack
  • Maps security behaviours, not just security events
  • Surfaces behavioural risk signals in real time
  • Quantifies user level human cyber risk
  • SebDB driven risk insights and root cause analysis
  • Recommends next best actions for risk reduction
  • No code workflows for nudges, alerts, tasks, training
  • Tailored interventions by user, risk, and context
  • Tracks behaviour change and proves intervention impact

Benefits

  • Orchestrate nudges, training, and tasks from real user behaviour
  • Drive programs beyond security awareness training
  • Turn behaviour and security data into meaningful action
  • Quantify human cyber risk with precision
  • Scale behaviour change across your workforce using automation
  • Reduce burden on your security team with workflows
  • Measure risk from user behaviours and technology interactions
  • Integrate third party data for comprehensive risk insight
  • Automate time consuming security awareness tasks and risk controls
  • Cut admin time by up to 70%

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@cybsafe.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 3 3 1 5 0 3 4 1 2 4 2 4 0 1

Contact

CYBSAFE LTD Commercial Team
Telephone: 02039 096913
Email: commercial@cybsafe.com

About the service

Service categories

Cloud Support Services

Training

  • Other

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes
Support response times
4 hour initial response time
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
N/A
Support levels
1. Fatal - 4 Normal Business Hours.
2. Severe - 12 Normal Business Hours.
3. Medium - 24 Normal Business Hours.
4. Minor - 24 Normal Business Hours
AI chatbot
Yes

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
Yes

Data roles

Data scientist
Role level UK Rate Offshore Rate
Data scientist £2,000.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau
ISO/IEC 27001 accreditation date
Monday 1 December 2025
What the ISO/IEC 27001 doesn’t cover
External elements :
1. Supporting utilities
2. Cabling security,
3. Redundancy of information processing facilities,
4. Outsourced development - all N/A for CybSafe. We develop our SaaS product inhouse.
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
38fb253b-da36-41c0-b87b-06e916b449d3
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
2606b80e-3cb0-47f5-b32d-6fb40c5b920c
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Volunteering opportunities for staff
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Working conditions which promote an inclusive working environment and promote retention and progression

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@cybsafe.com. Tell them what format you need. It will help if you say what assistive technology you use.