INTELLIUM AI LTD

AiBoost Enterprise No Code AI Platform

AiBoost by Intellium AI is a cloud-based Enterprise AI platform that democratises advanced AI across the UK public sector. It offers an AI Workbench, Rules Factory, and Explainable AI to simplify complex processes, reduce lead times and costs, and accelerate digital transformation, with a focus on Aerospace and Defence.

Features

• Cloud-based AI platform
• AI Workbench for AI workflow management
• Rules Factory for prescriptive actions
• Explainable AI for decision-making transparency
• Predict and forecast future outcomes
• Customisable AI models and algorithms
• Seamless integration with existing systems
• Role-based access control and user management
• Secure data storage and processing
• API-driven architecture for integration and extensibility

Benefits

• Democratises AI across all levels of technical expertise
• Simplifies complex AI processes, reducing lead times
• Reduces labour costs and operational expenses
• Accelerates digital transformation through innovative AI solutions
• Optimises processes and reduces energy consumption
• Bridges the gap between digital data and data science skills
• Enables data-driven decision-making and insights
• Enhances productivity and efficiency across the organisation
• Time and cost savings through automated workflows
• Empowers organisations to become citizen data scientists

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kiran@intellium.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

234104965448480

Contact

Kiran Krishnamurthy
07850404321
kiran@intellium.ai

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  AI software services

  • Generative AI Software Services
  • Forecast AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Modern web browser required. Internet connectivity may be required for cloud-based access. Minimum screen resolution of 1280x720 recommended for optimal user experience.
• System requirements:
  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Internet connection with minimum 5 Mbps bandwidth

User support

• Email or online ticketing support: Yes
• Support response times: Standard response within 24 hours on business days. Priority tickets responded to within 4 hours. Weekend support available for critical issues.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: We conduct regular accessibility testing with assistive technology users as part of our development process. Our testing programme includes sessions with users of screen readers (JAWS, NVDA, VoiceOver), users who rely on keyboard-only navigation, users with motor impairments using switch devices, and users with low vision using screen magnification software. We partner with accessibility consultants who recruit participants with a range of disabilities for usability testing sessions. Feedback from these sessions directly informs our product roadmap. We also maintain an accessibility feedback channel where users can report any barriers they encounter. Our development team includes trained accessibility champions who review all changes before release, and we conduct automated accessibility scans as part of our continuous integration pipeline.
• Onsite support: No
• Support levels: We offer three support tiers included within our pricing structure. Standard Support is included with all subscriptions and provides access to our online knowledge base, community forums, and email support with response within 2 business days. Professional Support (available at an additional 15% of subscription cost) includes priority email response within 4 business hours during UK business hours, phone support, and access to a dedicated Technical Account Manager for organisations with 50+ users. Enterprise Support (available at an additional 25% of subscription cost) provides 24/7 support coverage, a named Cloud Support Engineer, guaranteed 1-hour response for critical issues, quarterly business reviews, and proactive monitoring. All tiers include access to platform updates, security patches, and our comprehensive documentation portal.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: We provide comprehensive onboarding support to ensure users get maximum value from day one. This includes interactive online training modules covering all platform features, live webinar sessions for new customers, and self-paced video tutorials in our learning centre. All users receive access to our extensive documentation portal with step-by-step guides and best practice articles. Enterprise customers receive dedicated onboarding sessions with our customer success team, including initial platform configuration assistance. We also offer optional onsite training workshops at additional cost for organisations requiring in-person support.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can export all their data at any time through the platform's self-service export functionality. Data can be exported in standard open formats including CSV, JSON, and XML. AI models can be exported in portable formats where applicable. We provide a 30-day grace period after contract termination during which users retain full access to export their data. Our customer success team can assist with bulk exports and provide data migration support. All exported data is provided via secure download links or can be transferred to customer-specified secure storage. A comprehensive data manifest is included with all exports.
• End-of-contract process: At contract end, included at no additional cost: 30-day data access grace period, self-service data export in standard formats, deletion confirmation certificate, and standard support during the transition period. Account access is disabled after the grace period, and all customer data is securely deleted within 90 days following our data retention policy. Optional services at additional cost include extended data retention beyond 30 days, assisted data migration to alternative platforms, custom export formats, and priority support during offboarding. We provide written confirmation of data deletion upon request.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile interface provides full access to dashboards, reports, and AI model monitoring. Some advanced configuration features, such as complex workflow builders and detailed data pipeline editing, are optimised for desktop screens. We recommend using desktop for initial setup and model training, while mobile is ideal for monitoring, alerts, and reviewing results on the go.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The admin console provides complete platform management including user administration, role-based access control, usage analytics, billing management, and security settings. Administrators can configure AI model parameters, manage data connections, set up automated workflows, and monitor system health through real-time dashboards.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: We conduct quarterly accessibility testing sessions with users of assistive technologies including JAWS, NVDA, and VoiceOver screen readers, as well as keyboard-only users and those using switch devices. Testing covers all core user journeys and administrative functions. Findings are prioritised and addressed in our development sprints. We also perform automated accessibility testing using axe and WAVE tools as part of our CI/CD pipeline, and maintain an ongoing relationship with accessibility consultants who audit major releases.
• API: Yes
• What users can and can't do using the API: Our RESTful API enables programmatic access to all platform features. Users can create and configure AI models, upload training data, trigger model runs, and retrieve predictions. The API supports user management, webhook configuration for real-time notifications, and bulk data operations. Users can integrate AI capabilities into existing workflows and applications. Rate limits apply based on subscription tier. Some administrative functions such as billing management and SSO configuration require the web interface. All API calls require authentication via API keys or OAuth 2.0 tokens.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise branding including logos, colours, and custom domains. AI models can be configured with custom parameters, thresholds, and business rules. Administrators can create custom roles and permissions, define workflow automations, and configure integrations with external systems. Dashboard layouts and reports are fully customisable through a drag-and-drop interface. Enterprise customers can request custom feature development. All customisations are performed through the web interface by users with appropriate admin permissions - no coding required.

Scaling

• Independence of resources: Our multi-tenant architecture uses dedicated compute resources with strict isolation between customer workloads. Auto-scaling infrastructure dynamically allocates resources based on demand. We implement rate limiting, resource quotas, and fair-use policies to prevent any single tenant from impacting others. Enterprise customers can opt for dedicated infrastructure with guaranteed capacity.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide comprehensive usage metrics including active users, API call volumes, model training runs, prediction requests, storage utilisation, compute hours consumed, and feature adoption rates. Performance metrics include response times, availability percentages, and error rates. Cost allocation reports show usage by department, project, or custom tags.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export data through self-service tools in the platform dashboard. Exports can be initiated on-demand or scheduled automatically. Data is delivered via secure download links or transferred directly to cloud storage (AWS S3, Azure Blob, Google Cloud Storage). API endpoints also support programmatic data extraction for integration with external systems.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • JSON
  • XML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We guarantee 99.9% monthly uptime for our platform, excluding scheduled maintenance windows which are communicated at least 72 hours in advance and typically occur during off-peak hours. If we fail to meet this SLA, customers receive service credits: 10% credit for availability between 99.0-99.9%, 25% credit for 95.0-99.0%, and 50% credit below 95.0%. Credits are applied to the following month's invoice upon request. Enterprise tier customers have access to enhanced SLAs with up to 99.99% availability guarantees.
• Approach to resilience: Our platform is deployed across multiple availability zones with automatic failover capabilities. We use load balancing to distribute traffic and eliminate single points of failure. Data is replicated in real-time across geographically separate locations with automated backup systems. Our infrastructure auto-scales to handle demand spikes. We maintain hot standby systems that can take over within minutes of primary system failure. Regular disaster recovery testing ensures our business continuity plans are effective. Full details available under NDA upon request.
• Outage reporting: We provide multiple channels for outage reporting. Our public status page (status.aiboost.io) displays real-time service health with historical uptime data. Customers can subscribe to email and SMS alerts for service disruptions. We also provide webhook notifications for integration with customer monitoring systems. A status API is available for programmatic access to service status. During incidents, we post regular updates until resolution and publish post-incident reports within 48 hours of major outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Administrative access to AiBoost management interfaces is restricted through role-based access control (RBAC) with strict separation of duties. Management consoles require MFA authentication and are accessible only from whitelisted IP addresses. Support channels use a secure ticketing system with verified customer identities. All privileged access is logged and subject to regular audits. Administrative sessions have automatic timeout and activity is monitored in real-time.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our information security policies cover access control, data classification, incident response, business continuity, and acceptable use. The CISO reports to the CTO with quarterly board reporting. Policy compliance is monitored through automated tools, regular audits, and mandatory security training with annual refreshers. All policy exceptions require documented approval. We maintain an incident response team with defined escalation procedures. Security metrics are tracked and reported monthly. Third-party suppliers are assessed for security compliance before engagement.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: All infrastructure and application components are tracked in a configuration management database with full version history. Changes require documented approval through our change advisory board. Security impact assessments are mandatory for all changes. We use infrastructure-as-code with version control, automated testing, and staged deployments. Rollback procedures are tested and documented.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We perform continuous vulnerability scanning using industry-leading tools. Critical patches are deployed within 24 hours, high-severity within 7 days. We monitor CVE databases, vendor advisories, NCSC alerts, and threat intelligence feeds. Risk assessments prioritise remediation based on exploitability and business impact. Automated dependency scanning identifies vulnerable libraries in our codebase.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We use SIEM systems to aggregate logs and detect anomalies using behavioural analysis and rule-based alerting. Our 24/7 security operations centre investigates alerts and initiates response within 15 minutes for critical issues. Compromises trigger our incident response playbook with immediate containment, forensic analysis, and stakeholder notification. We maintain detailed audit logs retained for 12 months.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We maintain documented playbooks for common incident types including security breaches, service outages, and data incidents. Users report incidents via support portal, email, or phone. We acknowledge critical incidents within 1 hour and provide updates every 4 hours until resolution. Post-incident reports are delivered within 48 hours for major incidents, including root cause analysis and preventive measures.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 14-day free trial with full platform access. Includes all AI model building features, limited to 3 projects and 1,000 API calls. No credit card required. Enterprise features and production deployment excluded.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 6.5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 12.5%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: F32c5ce4-5d70-4aea-a795-976fc03e668f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Eb1b8712-60e4-4083-bf16-1ec9a77ae662
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kiran@intellium.ai. Tell them what format you need. It will help if you say what assistive technology you use.