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EASY SOFTWARE (UK) LTD

EASY Consulting Services

Consultancy for the set-up of EASY Cloud products.

Features

  • Set-up of EASY Cloud products
  • Migration Expertise
  • Training for EASY Cloud products
  • Ongoing Support and Configuration for EASY Cloud Products

Benefits

  • Quick set-up of EASY Cloud products
  • Enables quick deployment
  • Offer expertise in migration from on-premise to cloud

Pricing

£975.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rachel.taylor@easy-software.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 3 4 3 2 8 1 6 0 2 5 9 5 2 0

Contact

EASY SOFTWARE (UK) LTD Rachel Taylor
Telephone: 01284 727870
Email: rachel.taylor@easy-software.com

Planning

Planning service
Yes
How the planning service works
Through consultation with our experts.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
EASY Archive Cloud

Training

Training service provided
Yes
How the training service works
Online, downloadable PDFs, self guide videos
On site available on request
Training is tied to specific services
Yes
Services the training service works with
EASY Archive Cloud

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Offer migration expertise from on-premise to cloud
Setup or migration service is for specific cloud services
Yes
List of supported services
EASY Archive Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Through consultation

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Offer migration expertise from on-premise to cloud, set up and configuration of EASY Archive Cloud

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
2-hour, priority level 1 responses within standard office hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Standard Support: 9 to 5 GMT, Mon to Fri
24x7 optional for priority 1 incidents (additional cost)

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Certivation GmbH
ISO/IEC 27001 accreditation date
01/12/2021
What the ISO/IEC 27001 doesn’t cover
No out of scope activities
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

As organisations and businesses recover from the impacts of COVID-19, new ways of working are now needed to deliver services and adapt to new workplace conditions that include the requirement to work remotely.

Our software assists in enabling remote working for employees, so business are able to implement remote/hybrid/flexible working structures with no restrictions based on employee data access.

Pricing

Price
£975.00 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rachel.taylor@easy-software.com. Tell them what format you need. It will help if you say what assistive technology you use.