Principle One
Business Design and Change Support Service
With extensive domain experience in law enforcement, justice, health and central government, Principle One supports customers develop business strategy and operating model design, including supporting end to end transformation planning, business case development and business change management, ensuring impact is defined and benefits identified and tracked.
Features
- Strategic advisory and strategy development
- Business design and transformation, including business case and roadmap development
- Business architecture and operating model design
- Business and culture design and engineering
- Cloud readiness assessment and gap analysis
- Business change management
- Change impact assessment
- Communications and engagement
- Training design and delivery
- Benefits management and realization
Benefits
- Access to law enforcement, justice, health and government domain experience
- Enables clear identification, realisation and tracking of business benefits
- Supports cloud strategy development
- Enables improved stakeholder management and staff buy-in to change
- Supports successful organisational change
- Embeds sustainable business change through knowledge transfer and training
- Supports technical architecture and solution design for cloud
- Supports successful wider programme delivery
- Scalable across project, programme and portfolio level
Pricing
£375 to £1,495 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
2 3 4 4 2 2 3 7 1 9 1 0 7 1 6
Contact
Principle One
Enquiries
Telephone: 02045702200
Email: enquiries@principleone.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Principle One's business change consultants can help customers to plan the transition to cloud hosting or software services in a number of ways. These include early engagement such as business case support, strategy development or roadmap design. Our consultants can help customers to understand and map their 'as-is' and 'to be' states, and shape the delivery plan needed to realise the key business benefits. Our established motivation modelling techniques enable us to work at pace planning complex, large scale deliveries, bringing clarity and coherence to our customers.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Principle One will work with the customer and relevant stakeholders to design and implement communications and training plans to support sustainable business change. This can include training needs analysis and knowledge transfer plans to ensure learning is embedded in the customer organisation.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Principle One's business change consultants will work with customers to support their migration activity; this could include business case support, communication plans to ensure successful staff buy-in or business change planning. Principle One works with each customer to define the exact migration support needed for each engagement.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Principle One's business change support service enables our customers to ensure that outcomes are delivered to agreed cost and time and performance levels. Quality assurance is a key element of our offering, drawn from our successful delivery experience, including assessing programme or project delivery capability and services, processes, products and methodologies to ensure that they are fit for purpose and recommend and implement any agreed improvements.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Principle One will work with each customer to define any constraints of the particular service being provided.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Customers will be given email details for a lead team contact e.g. Lead Business Analyst / Consultant, for general communication and raising of questions or issues. Standard response times would be one working day, however any particular response times required would be agreed at the start of each project.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Principle One will work with the customer at the outset of the project definition to agree the appropriate support levels for each engagement. Each customer receives dedicated account management, project management and technical SME support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
Principle One is committed to equality of opportunity through our recruitment and staff management practices, our work with customers and also through our external partnerships.
We welcome diversity amongst our staff, sub-contractors, customers and partner organisations, recognising that individuals from a wide range of backgrounds and experience can bring different perspectives and insights to our delivery challenges.
Our Equality, Diversity and Inclusion Working Group provides a central focus for ED&I issues, and information sharing throughout the Principle One team and we work to support adjustments and ways of working to accommodate neuro diversity across our workforce.
An example of our commitment to tackling workforce inequality and creating opportunities in the technology industry is our partnership with Coding Black Females, a non-profit organisation whose primary aim is to provide opportunities for black women to pursue a technical career, network, receive support and build relationships. Principle One staff have provided mentoring and training to the Black CodHer bootcamp on a pro bono basis. We have also recruited a number of staff through Coding Black Females, who are now part of our customer delivery workforce.
Principle One is also part of the Lilian Baylis Technology School’s Adopt a Student mentoring programme. Several of our team are mentoring locally based sixth formers from a range of socio-economic backgrounds and offering work experience to T level students. We have also launched an apprenticeship programme to help broaden the diversity in our consulting workforce.Wellbeing
Principle One understands the importance of physical and mental wellbeing, both for our staff and in the wider community across our customers. We work to provide our team with a good work life balance, recognising that this will vary between different people and at different stages throughout their career. We support part time working and are flexible in terms of blending in-office and home-based working, while also supporting the preferred working patterns of our customers.
We have invested in Mental Health First Aider training for a number of the team; this provides a greater understanding of mental health issues and also gives the team a first contact point and source of information if they feel they need support in this area.
We promote a healthy working culture; while deadlines are unavoidable, we do not have a long working hours culture by default, and we encourage our staff to fully use their annual leave allowances. This supports strong customer delivery by making sure our team are not working at an unsustainable rate.
We also promote wellbeing support through our partnerships, notably with the charity Police Care, who provide mental health support to officers, police staff and veterans who have suffered harm as a result of their policing work.
We have been involved in both fund raising and providing pro bono consulting support. Fundraising efforts have included an all-team sponsored walk during one of the Covid-19 lockdowns and a recent charity quiz and auction, focused both on team relationships and mental health as well as promoting awareness and raising funds for Police Care.
Pricing
- Price
- £375 to £1,495 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@principleone.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.