Pragmatics 3D

PMO Project Management Office service

Full PMO establishment or development. Ensuring effective programme management across Forces. Through development and embedding of; processes, templates, reporting and planning supported by cloud-based tools. Creating a framework for project delivery that aligns to effective and efficient governance, enhancing oversight and visibility of information to support longer term planning.

Features

• Full suite of Portfolio, Programme and Project Management Office functions
• Centre of excellence functions
• Development of processes, templates and reporting for effective PMO services
• Enhance existing PMO services, or create them from scratch
• Independent and objective oversight of your project portfolio
• Deploying a consistent project management approach across the full service
• Supporting Strategic Planning and Project pipeline management
• Enhancing oversight of Project Management Resource for better utilisation
• Tailor our services to your specific needs and context
• Cloud-based platform to track the progress, communicate, and access deliverables

Benefits

• Greater visibility of Programme and Project performance
• Rapid mobilisation results in reduced lag for benefit realisation
• Extensive Blue Light and PMO experience
• Insights and recommendations from external experts with public sector experience
• Enhancing project and programme quality through effective PMO
• Enhanced utilisation of resources and ability to resource plan
• Focus on your core business activities and objectives
• Optimised and efficient operational delivery
• Policing knowledge and familiarity increasing credibility
• External resource assessment for robust independent view on current activity

£375.00 to £1,100.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at elise@p3d.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

234696699252036

Contact

Elise McDade
07790127013
elise@p3d.org.uk

Planning

• Planning service: Yes
• How the planning service works: We assist public sector bodies with planning, implementing and managing cloud services. This can involve assessing existing project and programme delivery services, organisational design and planning from gap analysis to SRO definition. Pragmatics3D uses a range of project management methods from agile to waterfall techniques to effectively deliver project management services.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Pragmatics3D provides best practice project management training to policing specialists and non-specialists. We can also assist in training Fire Services, Ambulance and other Bluelight organisations as well as wider Law Enforcement and Government Agencies. ; ; Our training services include: ; ; 1. P3M Training for any existing Police Project Management resources ; ; 2. SRO and Leadership training in Project Management for Chief Officers and Executives ; ; 3 .Leadership and Project Management for Superintendent and Federation Ranks. ; ; 4. Software Training e.g. MS Project, Excel, SharePoint and Online Project Management tools ; ; 5. Project Asset Library – Where we can support your organisation to train and build bespoke project templates and documentation ; ; All of Pragmatics3D training has public sector needs at mind: ; ; 1.We specialise in policing ; ; 2.We have experienced trainers with a background in policing ; ; 3.We understand police culture, jargon and pressures ; ; 4.We know police systems, processes and politics ; ; 5.We have a background in delivering complex projects for UK Policing ; ; 6.We can train resources whilst also supporting projects in flight ; ; 7.We offer a unique model developed specifically for UK Policing that aligns P3M project management with the National Decision Model. ; ; 8.We are aligned to the College of Policing
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Pragmatics3D is a company that specialises in providing cloud project management services for policing clients. ; ; We help our clients set up and migrate to secure cloud platforms. We use cloud platforms such as Microsoft SharePoint powered by Azure, Teams and Glasscubes, which offer cloud collaboration features such as secure document sharing and general communications. These platforms enable our clients to work more efficiently, communicate more effectively and collaborate more seamlessly across different teams and locations. We also provide training and support for our clients to ensure a smooth transition and a successful adoption of the cloud services, in addition to training on cloud-based project management tools. This includes setting up collaborative space between us and the buyer. Additionally, we have a fully NPPV3 and SC vetted team, all equipped with CJSM emails, meaning we can help our clients migrate to the cloud with fast mobilisation. In addition to this Pragmatics3D that all data protection precautions have been taken with Pragmatics3D holding both cyber essentials and cyber essentials plus .which are schemes supported by the UK government, NCSC ((National Cyber Security Centre), and administered by IASME Consortium, illustrating our commitment to data protection and GDPR.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Teams
  • Microsoft SharePoint
  • Glass cubes
  • Microsoft Azure
  • Outlook
  • Project for the Web
  • Project Plan 3
  • Co-Pilot

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Agreed standards, specifications, and expectations of our clients and will set out quality requirements as part of our project initiation. ; ; We also offer a QA process for inflight projects being managed internally by police Forces, and cover a range of areas through from assurance of benefit delivery, quality assurance and assessment of plans, and can fulfil formal Project Assurance roles for ongoing projects. As part of this process, we will provide feedback and actionable recommendations to ensure effective project delivery. ; ; We are able to support your existing project resources in implementing the necessary improvements.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Pragmatics3D uses cloud-based tools to support a range of P3M services, and as such does have the ability to provide ongoing support, access to cloud systems and data hosting depending on the nature of the engagement.

Service scope

• Service constraints: We typically limit resource provision to standard working hours, but can accommodate out of hours work with notice. Our preference is for remote service, which allows us to use technology effectively, and often leads to quicker turnaround times and increased productivity. While we're flexible with on-site demands, we encourage remote service for its convenience and to encourage environmentally friendly behaviours, However, we recognise that face to face engagement has benefits, particularly for building working relationships, delivering training, key governance meetings and design / workshops. We therefore maintain flexibility and where there is an agreed need, we can provide onsite resources

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond within 5 working hrs during UK business days and during office working hours (8:30-16:30)
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Contracts will be allocated a lead consultant / single point of contact for the duration of the engagement who will respond to support requests within the working day. Emergency contact details can also be provided in exceptional circumstances, and will be agreed as part of onboarding.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • All staff NPPV3 vetted
  • SC

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Pragmatics3D recognises that the delivery of its operations impacts on the environment in a number of ways such as the generation of waste and the use of energy for heating and lighting. Through commitment to continuous environmental improvement, Pragmatics3D aim is to ensure that its business operations are undertaken in such a manner to have minimum impact on the environment. Pragmatics3D is currently a tenant of The University of Lincoln and operates from its premises in the Enterprise Building. The University is certified to ISO14001 for environmental management and ISO50001 for energy management and is committed to minimisation or operating energy consumption and scope 2 & 3 emissions including the Sparkhouse building. To that end, Pragmatics3D is not directly responsible for energy consumption in rented accommodation however, Pragmatics3D is aware of its own responsibilities in terms of environmental improvement and has produced its own Sustainability Policy to run alongside that of The University. Pragmatics3D encourages its employees to act sustainably by providing staff with stainless steel reusable water bottles and removing the need for single use cups for hot drinks by providing mugs in the office. Waste generation is minimised by removing individual waste bins and encouraging the use of centralised waste, composting, and recycling bins. Staff are aware of reducing energy consumption in the office by ensuring lights and heating/air con are switched off when leaving a room, PCs and monitors are turned off when not in the office. Staff also have access to electric vehicle charging points on site at Enterprise Building. Pragmatics3D ensure we are engaging with suppliers who share a commitment to sustainable practices. And we provide extensive training internally and to our clients to ensure optimum usage of technologies that not only improve efficiency but also contribute to ensuring achievements of net zero targets.

  Covid-19 recovery

  We are constantly assessing the current and potential impact of Covid-19, aiming to deal with the changing crisis. Our main priority is the health and well-being of all individuals, with all of our employees now having the option to work remotely or from home. We've introduced online collaboration tools to keep business operations smooth and are dedicated to ensuring the safety of everyone while also meeting our customer service responsibilities. Furthermore, our business continuity plan guarantees we can still respond, and work efficiently as a business even as society recovers from covid 19.

  Tackling economic inequality

  Pragmatics 3D is committed to paying fair wages and benefits to all employees, including those in entry level positions who are all paid above the minimum living wage. We have a strong relationship with the University of Lincoln with four of our team members being proud alumnus of the University of Lincoln. We work with the university to share knowledge, best practises and resources between our SMEs and the University of Lincoln. Employees are given opportunities for professional development and further training, equipping them with the skills to advance their careers. Pragmatics 3D also offers affordable training for our clients in portfolio, programme and project management, expanding the skillset of individuals and giving them opportunities to progress in areas that they might not have had access to before. Additionally, we've earned a reputation for efficient project delivery, enhancing operational policing, and delivering substantial taxpayer savings. We are transparent in our business operations and follow ethical practices, such as fair treatment of workers and responsible environmental management, which can increase trust and credibility among the community and also help to create a fairer society. Furthermore, Pragmatics 3D has strong ties with the Lincolnshire community. Our active engagement includes working with local businesses in Lincolnshire, covering various aspects such as our accounting services and joint efforts with other local start-ups. These collaborative initiatives create a strong sense of solidarity as we support each other in our entrepreneurial journeys, while also contributing to the growth and well-being of our community.

  Equal opportunity

  Pragmatics 3D commits to encouraging equality, diversity, and inclusion in the workplace, creating an environment free of bullying, harassment, victimisation, and unlawful discrimination, and all complaints of such will be taken seriously. Opportunities will be available for training and development to all staff, and decisions concerning staff progression will be based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act). Pragmatics3D is fully committed to a work environment that is free from human trafficking and slavery. We will not tolerate or condone human trafficking or slavery in any part of our organisation, be it supply chain, client or internal. All employees have a duty to ensure that Pragmatics3D equality policy is effective, and failure to comply with our policy will be treated as a disciplinary offence. Individuals will be made aware of the policy at the time of their induction. ; ; Pragmatics3D is proud to be a part of the Disability Confident scheme, demonstrating our commitment to inclusivity and support for employees with disabilities. We strive to create a workplace that not only recognises the talents of all individuals but also provides them with equal opportunities to thrive. By fostering an environment of understanding and accommodation, we ensure that all team members, regardless of disability, can contribute to their fullest potential.

  Wellbeing

  Pragmatics 3D understands there are many factors that influence the wellbeing of staff and by understanding and overcoming these issues we will improve the range of benefits for both individuals and our business. Such as improvements in the general wellbeing of our staff, reduced absenteeism, lower staff turnover and increase productivity. We believe that the mental health and wellbeing of our staff is key to organisational success and sustainability. At Pragmatics 3D our aims are: To build and maintain a workplace environment and culture that supports mental health, overall health and wellbeing, and prevents discrimination (including bullying and harassment). To increase employee knowledge and awareness of mental health and wellbeing issues and behaviours. To reduce stigma around depression and anxiety in the workplace. To facilitate employees’ active participation in a range of initiatives that support mental health and wellbeing. To provide the necessary training and resources to deliver the above. To develop a programme of initiatives from our at-risk areas, identified in our business. To provide a range of employee benefits. To raise awareness of the importance of healthy eating for both physical and mental wellbeing. To raise awareness of the importance of physical activity for managing stress and maintaining mental wellbeing.

Pricing

• Price: £375.00 to £1,100.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at elise@p3d.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.