TECOMATIC LIMITED

Power Platform (Power Automate, Power App, Power BI), Azure, AWS, Office 365

Power Platform delivers efficiency improvements by modernising and automating key business processes. Tecomatic helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI.

Our expertise enables customers to harness the Power Platform and deliver innovative solutions and workflows into their business.

Features

• Simplified and automate complex business processes via Power Platform
• Build business apps that connect to cloudbased or onpremises data
• Deploy across every platform, web, tablet, mobile, with one build
• Data visualisation and insights in Microsoft Power Platform
• Tailored out the box solutions forms and dashboards
• Integrate AI capabilities with Power Virtual Agent
• Sophisticated workflows and automation and support for business rules
• Support for all integrations including Office 365 and SharePoint
• MVP delivery for Proof of Concept with small user groups
• Flexible system can be tailored and adapted

Benefits

• Rapid digital transformation of existing processes
• Saves time by automating processes and tasks, and increases efficiency
• Connect to your data wherever it lives
• Maximise business performance with access to transformative reporting and analytics
• Efficient business processes and workflows
• Empower staff with applications that directly benefit their roles
• Microsoft Power Platform simplifies app development
• Extend applications with no code/low code approaches

£10 to £20 a user

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keyur.parikh@yahoo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

234903641705494

Contact

Keyur Parikh
07871582620
keyur.parikh@yahoo.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Subject to Microsoft Office 365 ongoing maintenance and upgrading schedule.
• System requirements:
  • License (Power Platform / Office 365 / SharePoint)
  • Internet Access

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During office working hours(8am to 6:30 pm) as well as weekends if required
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: Onsite support
• Support levels: We will provide level 3 (Technical) support. We also do provide post implementation support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide user documentation and online training. At request, onsite training is available.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Tailored to customer’s requirements
• End-of-contract process: At the end of the contract the completed product will be transferred as per client instruction.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Most of the Power Platform solutions are customisable to fit the requirement (provided buyers have right skills), such as - look & feel, , adding workflow to automate process - Analytics, adding/removing fields or changing data source.

Scaling

• Independence of resources: Microsoft platform is backed by their investment and SLA's. It has a huge capacity so our client base are never in competition for the use of services. The biggest restraint on clients is the speed of their individual internet access.

Analytics

• Service usage metrics: Yes
• Metrics types: Data and storage usage is provided.
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: All data can be exported or replicated to an environment such as a Microsoft Azure SQL Database store in a customer-owned Microsoft Azure subscription. The way in which we would recommend this be done would depend on customer need and the target environment.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Excel
  • XML
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Typical service availability is 99.95% The SLA offered would depend on the type of service being provided and would be agreed at the start of the contract.
• Approach to resilience: As per Microsoft Data Centre, resilience spread across at least three data centres.
• Outage reporting: As per Microsoft 365 portal.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: Based on client requirements.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: NA
• Information security policies and processes: We make sure to abide by the security policies based on client requirement.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We follow the change management process during the complete Application development cycle and track the changes in the tools. We get it approved by the change management board.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We follow the vulnerability management approach based on client requirement.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: As per client requirement
• Incident management type: Supplier-defined controls
• Incident management approach: As per client requirement we use different tools bases on their convenience.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Microsoft is pursuing its sustainability goals and is helping partners and customers follow suit.
• Covid-19 recovery:

  Covid-19 recovery

  Power Platform is very easy to learn for beginner and helps to collaborate with team easily. So it is the best tool for working remotely and there is lot of opportunities to learn different areas within this tool to improve process and user experience. We will provide support at different level to introduce new ways of working using this tool.
• Tackling economic inequality:

  Tackling economic inequality

  Power Platform is very easy to learn for beginner and helps to collaborate with team easily. So it is the best tool for working remotely and there is lot of opportunities to learn different areas within this tool to improve process and user experience. We will provide support at different level to introduce new ways of working using this tool.
• Equal opportunity:

  Equal opportunity

  We will work very closely with user to understand and plan reducing the disability employment gap and tackle workforce inequality.
• Wellbeing:

  Wellbeing

  We will work very closely with user to understand and plan improving health and wellbeing and also community integration.

Pricing

• Price: £10 to £20 a user
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at keyur.parikh@yahoo.com. Tell them what format you need. It will help if you say what assistive technology you use.