Through Technology Limited

Cloud Data Migration and Consolidation

Our service provides end-to-end migration and consolidation of data between cloud services and from legacy systems to the cloud. Enabling your Cloud First, data management and compliance strategy.

Features

• End-to-End Data Migration Managed Service
• Personal & Shared Files, Email, Journals, Archives, Application Data, Databases
• Microsoft Gold Partner (SharePoint and One Drive Migration and Consolidation).
• Over the wire or down the road data transfer
• Migration toolset selection, configuration and optimisation
• Planning of co-existence, units of migration and migration schedule.
• Compliant with HMG Standards, Guidance and Legislation
• Solution and Process Design, validation and testing.
• Change Management & third-party supplier management.
• Migration and Early Life Support

Benefits

• Technology agnostic, tooling and approach optimised for your needs.
• Fully managed, end-to-end process, from requirements analysis through legacy decommissioning
• Supports or delivers migration scheduling, user communications and business engagement.
• Proven Capability in complex UK Public Sector transitions and Migrations
• Proven experience with large public sector migrations (50,000+ users)
• Proven experience managing migration from incumbent and exiting suppliers.
• Support services aligned to your service model and tooling

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

235257002033202

Contact

Peter Hanney
+44 (0)7913334794
enquiries@throughtechnology.uk

Planning

• Planning service: Yes
• How the planning service works: Our service provides an end-to-end migration of data to the cloud or between cloud services. Discovery activities will help quantify the migration and address key issues such as co-existence, cross-business consumption and licensing. Planning activities will work closely with the customer to define a migration schedule and unit-of-migration that minimises any potential business impact. We can work easily as part of a wider infrastructure migration programme, tying our activities into a wider migration schedule with other suppliers and processes. We will undertake or assist with infrastructure impact assessment and configuration of the target environment. Ensuring a performant target solution aligned with government security guidance. Migration approaches will be tailored to meet the customer needs for speed or transparency of migration. We will work closely with the customer to help create engaging, plain English, clear and concise business communications, and engagement material.; ; We are equally at home using our own (agile) project planning methodology and tooling or aligning with that of the customer, whether agile, waterfall or hybrid.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We will work with your support providers to ensure that they are aware of any migration impact and schedule. Where migrations involve end user data we will provide and early life support service, coupled with training and knowledge base articles for your 1st/2nd line support to ensure any migration related incidents are resolved quickly and with the best possible user experience. Our service will provide a clear exit plan, including transfer of all project documentation and knowledge transfer sessions with the customer's internal or incumbent supplier teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our service provides customers with the benefit of in-depth experience on data migration at an enterprise scale. Including migrations from multiple source systems, for multiple semi-autonomous business units and working with the customer's multi-supplier / multi-source / disaggregated supply chain. We support migration and configuration of co-existence between public cloud solutions (Google and Microsoft) and from vendor-specific proprietary solutions. Our teams support a variety of tooling and methodologies and will select, configure and optimise the most appropriate solutions and approaches to meet the customer/user need.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Through Technology's standard quality assurance processes will be applied throughout. We will undertake commissioning trial activities to test the performance and operation of migration tooling across the required infrastructure and connectivity. Remediate and optimise as required and determine both scheduling and units of migration so as to optimise migration without impacting your business or systems.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: This service is for data migration activities only, in which we may provide early-life and post-migration support if required by the customer.; We offer full support for cloud platforms and services through our TT Cloud Service Support offering on G-Cloud Lot 3.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support response times will be determined with the customer based upon business requirements and the planned migration approach and schedule. Typically, migrations will use the customers ticketing system to facilitate working with your users and other suppliers. Every customer will have a service manager who will field any questions and aftercare required.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: We typically utilise Microsoft Teams, Hangouts or Slack, all of which have been through accessibility testing and conform to the standards above. Our preference is to utilise the same chat solutions as your users, thereby negating any need to accessibility test, certify or learn a new solution
• Support levels: This is a migration engagement for which we would specify support levels in agreement with the customer, based upon their existing support capability and the required migration schedule and "beat rate". These may differ from the service hours shown above.; Outside of migration activities, we offer user support services separately through our TT Cloud Services Support offering on G-Cloud lot 3.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute (BSI) - BSI Certificate Number IS 743920
• ISO/IEC 27001 accreditation date: 13/10/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing, it covers the full scope of our G-Cloud Services
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Through Technology is a Carbon Negative Business and formally assessed and certified as such with the PAS2060 Carbon Neutral Plus standard. This means that our services are operated to remove more carbon dioxide from the atmosphere than our business has created or will create in future, already significantly exceeding HM Government's Net Zero targets. Our business was designed with a very carbon-efficient business model. Building on this foundation, we have a process of continual improvement. We annually calculate our carbon footprint using the reputable carbonfootprint.com service, identify further reductions in our environmental impact, then offset -double- the residual carbon footprint of our business through the same scheme reputable UK tree-planting scheme used to offset HM Government ministerial travel. Measuring our footprint every year, optimising it and offsetting double, scales with our business and automatically applies to every service we provide (through G-Cloud or elsewhere). Furthermore, because trees last for many years, our positive impact on carbon capture and storage will continue to grow greater and greater across the lifetime of our business. As a business, we are also focussed upon helping our customers achieve your outcomes. We consider environmental impact in the work we undertake as part of our services many of which involve carbon reduction through modernisation of systems and migration to the cloud. Fighting Climate Change is something we are passionate about. We are proud of the contribution we make as UK Small Business. It also shows our commitment to not only meet, but exceed government targets for fighting climate change and goals of Procurement Policy Notes PPN 06/20 (Social Value) and PPN 06/21 (Taking account of Carbon Reduction in major contracts). Further detail, including "Beyond Net Zero - The Through Technology Environmental Impact Plan" available upon request.
• Covid-19 recovery:

  Covid-19 recovery

  In Through Technology, we have a very strong focus on achieving value for the tax-payers money and on supporting the UK economy. We are a UK Small Business, paying all our taxes in the UK and operating in full compliance with UK Tax regulations. We are members of the TechUK industry body, volunteering time via our seat on their Justice and Emergency Services Committee to help to define and deliver best practice in work between the Digital & Technology industry and government. We are signatories to the UK Government Small Business Commissioner’s Prompt Payment Code. Meaning we commit to paying our supply chain within 30 days and have never yet failed to do so, even when we ourselves have faced delays in our payments. Our company principles include sharing knowledge and building capability with our customers’ internal teams. This can be seen in our “Insource Transition Support” service published on G-Cloud. Helping our customers insource and develop their internal teams will drive upskilling and job creation within our public sector customers. We have a defined standard business process to actively seek out opportunities for savings and cost avoidance for our customers in everything we do. This process has resulted in savings and cost avoidance of over £10M in the last 3 years, saving our customers more than we have cost them while we have also delivered all of our contracted scope. We have also created new jobs in our business during the Covid 19 pandemic and continue to collaborate effectively with our customers remotely through their choice of tooling and onsite following all current Covid guidance.
• Tackling economic inequality:

  Tackling economic inequality

  Through Technology are committed to fighting economic inequality. As a modern business without strong geographic ties, our hiring policy is to prioritise recruitment from areas of high social deprivation as identified in the Department for Levelling Up, Housing and Communities' English Indices of Deprivation). At present, 40% of our staff are from these areas and as our business grows, so will this percentage, ensuring that most of the tax-payer money spent on our services ends up in the local UK communities that need it the most. We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society.
• Equal opportunity:

  Equal opportunity

  We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society. This is built into our policies, procedures and contracts, and lived day to day. We have worked to remove any bias from our organisational processes, including subconscious bias where it may exist. An example is that the first stage of our recruitment process is anonymised, minimising the impact of any potential bias in CV and Application evaluation. We are signatories to the Armed Forces Covenant and seek proactively to recruit ex-forces personnel, overcoming some of their challenges in returning to civilian life. Our recruitment process for opportunities is intentionally designed to be accessible and open to all. Our teams working through G-Cloud are diverse and include people from different parts of the UK, age groups, ethnic origin, gender, disability and faith.
• Wellbeing:

  Wellbeing

  Through Technology’s defining characteristic is the quality of our people, so we take well-being very seriously and have a number of measures in place to support the well-being of our staff and people they work with. Despite our relative small size, we have a board member responsible for staff wellbeing and a number of policies and processes which we live every week to maintain it. Examples include: Providing private health cover for all employees, offering time out for voluntary work in our local communities (including current staff acting as school governors, volunteering careers guidance in schools, acting as community representatives and teaching practical philosophy/life skills), funding a qualified Mental Health First Aider within the business, fostering a culture that welcomes private or public discussion of mental health and well-being (including open discussion of our CEO’s personal experiences). We also care about the well-being of those we work with in our supply chain, our customers, and their third-party suppliers. If we identify any well-being or stress-related issues with colleagues outside our organisation, then we handle these sensitively through the appropriate process or channel.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.