COFORGE U.K. LIMITED

Pega Cloud Migration & Private Cloud Migration Services

Coforoge, Pega Platinum partner, provides cloud landscape analysis, support in migrating from on-prem to Pega or private clouds, re-platforming applications, Pega DevOps support, Pega cloud monitoring configurations, infra migration to as-is infra on Pega or private cloud and infra migration to new infra stack on private cloud.

Features

• Current landscape assessment and migration parameters metrics creation
• System replatforming
• Infrastructure (Infra) change of Application server or DB server
• DevOps support for the migrated services: Jenkins, Pega Deployment Manager
• Monitoring configuration using AppDynamics, Zabbix, Dynatrace etc.
• Migration from on-premise to Pega, AWS, Azure clouds
• Container orchestration using Kubernetes, Docker etc.

Benefits

• Reduces business implementation and support cost
• Provides security when implemented in private clouds
• Scalable model providing 30% savings on Infra cost
• Automated infrastructure guranteeing seamless and expediated migration
• Upto 20% faster deployment with DevOps on the Cloud feature
• T-shirt size pricing model to suit customer needs
• Advanced security with the AWS networking services
• Advanced Application and Infrastructure monitoring with AWS Cloud

£400.00 to £1,100.00 a user a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids.eu@coforge.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

236267366301017

Contact

Ali Rahman
07801573323
bids.eu@coforge.com

Planning

• Planning service: Yes
• How the planning service works: This includes elaborate business analysis of the system being migrated and then finding out the features in the newer system that differ from the first system. This means we grab a better understanding of the As-Is architecture and work towards a stable and efficient To-Be architecture. As part of consulting, based on the current application stack trace we suggest what pre-requirements must be met before we embark on the Migration journey. We also support in the delivery of the requirements.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • DB migration to Pega Cloud
  • DB migration to Private Cloud
  • DB migration to AWS Azure or any other Cloud

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer to migrate the client systems from on-premise to cloud of the client's choice or to switch between different cloud services with a reduction in operational cost and smaller time to Go-Live. Our DevOps for Cloud service enables us to keep the downtime as low as possible.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is done at various levels - 1- Development team: Developers perform unit testing on Dev server. Pega OOTB features are utilised too.Coforges unit testing template is leveraged. 2- QA Team: System Integration testing is performed by our QA Team, followed by client testing team. Daily test status is shared with client testing team. Test cases are executed, and test results documented. 3- QA Team does the performance testing too and supports client's QA team during UAT execution phase. Our Testing Practice and teams are immensely proficient in doing a detailed testing post the migration for removing any defects that may have got introduced into the system. Our QA resources are ISTQB certified and also certified in Pega. They understand the system better. For performance testing, we use JMeter and JUnit. We perform Stress, Load and Duration testing as part of performance testing. Pega Performance analyzer is executed

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We support migration related software services on cloud. The business case may vary for customer to customer - 1- Migration from on-prem hosting to cloud to reduce hardware maintenance cost 2- Inefficient or limited automation 3- To achieve better release management 4- Platform uplift from legacy system 5- Ensuring scalability and data integrity across global implementations 6- Enforcing stronger security measures to achieve Data Confidentiality, Integrity and Availability

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our response times are customized as per our contracts with buyers. We provide both 24x7 support as well as in customized timings as per contract terms.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: We provide application support at three levels: Level1 support : Level 1 support provides resolution to minor issues within an application Level2 support: Level 2 support will provide a secondary resolution function and management of solution configuration Level3 support: The Level 3 support will provide advanced technology diagnosis and resolution. The cost of each level of support is subject to different parameters per contract; e.g. the size of application, the hours of support required etc.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSCIC
• ISO/IEC 27001 accreditation date: 20 May 2021
• What the ISO/IEC 27001 doesn’t cover: Available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Our UK strategy has been informed by clients and our global environmental strategy. This is aligned with Government’s 25-year environmental plan, Fighting Climate Change theme from PPN 06/20, and with HMRC’s Greening Government Commitments delivered through carbon zero target, reduction of CO2 emissions and items entering landfill, promoting resource efficiency and green energy.; ; Our Organizational Targets ; 1.Be Carbon Net Zero by 2038 (reducing emissions 20% p.a.) within UK from a baseline of 185.7 tCO2e ; 2.Achieve quality standard, Green Mark’s EMS index (Sept 2026), and reach ISO 14001 (Sept 2026), reducing energy, water and material resource usage ; 3.Reduce carbon footprint by eliminating domestic air travel and promoting hybrid working. ; 4.Prioritise Cloud hosting over datacentre services lowering CO2 emissions.

Pricing

• Price: £400.00 to £1,100.00 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids.eu@coforge.com. Tell them what format you need. It will help if you say what assistive technology you use.