BLOCKPHISH

Cyber Security Training and Awareness

BLOCKPHISH delivers Cyber Security Training and Awareness to help reduce the impact of cyber-attacks on your business. Phishing, ransomware and socially engineered attacks rely on exploiting human vulnerabilities to succeed, improving user behaviour is essential. Our Training programmes provides learning in multiple formats to ensure the most effective results.

Features

• Adaptive, personalised and appropriate cloud-based training
• Multiple hosted learning formats including videos, games and animations
• Online, regular and concise learning through short brief learning packages
• Adaptive, personalised and appropriate cloud-based training
• Online training is tailored to different skill levels and preferences
• Different learning formats are engaging, competitive and enjoyable
• Awareness learning is measurable and effective – demonstrates investment benefit
• Training is maintained to align with current cyber threats
• Simple cloud-based platform assists in learning design and delivery
• Aligned with best practice and UK regulatory standards

Benefits

• Increases staff awareness of phishing and cyber security
• Achieves proven and lasting behavioural change
• Increases executive awareness of whaling and spear phishing attacks
• Reduces risk of successful cyber attacks caused by employee error
• Reduces risk of loss of sensitive data or intellectual property
• Reduces exposure to CEO Fraud and financial loss
• Ensures legal and regulatory compliance e.g. GDPR
• Demonstrates a strong return-on-investment through measurable increased awareness
• Helps mitigate risk of cloud based attacks to critical assets
• Improves company culture towards a security aware organisation

£6.00 to £21 a person a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

236549141385407

Contact

Samantha Jennings
07714705598
Sam.Jennings@BlockPhish.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: The Cyber Security Awareness and Training sits at the heart of the BLOCKPHISH approach. Our awareness content acknowledges that different people learn in different ways and at different speeds. The main principles of the awareness training are firstly to deliver ongoing, regular and concise learning, through effective short, brief learning packages are most effective. Secondly BLOCKPHISH training is adaptive, personalised and appropriate to your staff, tailored to different skill levels and preferences. Thirdly the BLOCKPHISH awareness learning is engaging, competitive and enjoyable through different learning formats to ensure all users are reached. Finally, the training is measurable and effective, which demonstrates the benefit of investment. ; ; The Awareness and Learning content is delivered in multiple formats to ensure the most effective learning is delivered. These include: Communications and Posters containing rich graphical content identifying the highest risks and threats; Simulations and Games to discover potential risks and recognise the appropriate actions; Learning Nuggets and Animations delivering succinct yet important messages; and E-Learning interactive online courses that explore potential risks and educate users.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Phishing
  • Social Engineering
  • Online Safety
  • Social Media
  • Bring Your Own Device (BYOD)
  • Removable Media
  • Password Safety
  • Personal Information
  • Information Handling
  • Remote and Mobile Working

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Cyber Security Awareness
  • Cyber Security Training
  • Managed SOC
  • Security Certifications
  • Zero Trust
  • Microsegmentation
  • Virtual CISO
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: 24/7/365 online and remote support

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Dependent on Severity
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: O Critical: the Supported Software is inoperable or a core function of the Supported Software is unavailable. o Serious: a core function of the Supported Software is significantly impaired. o Moderate: a core function of the Supported Software is impaired, where the impairment does not constitute a serious issue; or a non-core function of the Supported Hardware or the Supported Software is significantly impaired; and o Minor: the Supported Software not falling into the above categories; and any cosmetic issue affecting the Supported Software.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Outthink

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA Certification Ltd
• ISO/IEC 27001 accreditation date: 15/08/23
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CISSP
  • CISM
  • CISA

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  BLOCKPHISH has several initiatives in place to support economic inequality including, but not limited to, the following:; ; Reference MAC 2.2/MAC 2.3 - we continually support our staff in training and upskilling to attain certifications and accreditations in cyber security which is a growing area with significant skills shortages. This has included employing candidates who are the 'right fit' for our organisation without any prior professional experience and investing in their development and qualifications to become cyber security consultants. We are also a member of the NCSC CyberFirst Bursary Scheme and, as well as seeking to offer placements to students, we promote CyberFirst activities through our social channels, have sponsored the CyberFirst awards and have spoken at CyberFirst events.; ; Reference MAC 3.1 - our supply chains are made up of other SMEs and start-ups as well as larger organisations. Whilst we are a London based agency, where feasible, we engage with smaller organisations outside of the capital to ensure that there is an economic advantage across the country. A recent example of this is where we used a designer to create some collateral for an event we were attending. The designer was not London based and worked in the north of the UK.

  Equal opportunity

  BLOCKPHISH has an Equality Opportunity and Diversity Policy in place which is reviewed annually by our Partners. The policy is available on the intranet for all staff to access and the key principles of it are outlined in our Staff Handbook. More practically, we have several initiatives in place to support equal opportunity in the workplace including, but not limited to, the following:; ; Reference MAC 6.1 / MAC 6.2 - BLOCKPHISH has documented and inclusive recruitment practices in place from advertising a role through to working with our employees on their professional and personal development plans. Our interview process evaluates the candidates' competencies against the role requirements and is a structured three stage process. The Senior Leadership Team are also working with an external consultant to develop a hiring strategy to increase, amongst other things, the number of females into our organisation. We have also recently hired a female Head of Operations into the Senior Leadership Team.; ; We continually invest in our staff to achieve industry recognised certifications as part of their ongoing development, enabling them to develop new skills. Equally, we support our contractors to attain higher paid work; we have paid the cost for several of our contract staff to attain advanced security clearance to enable them to work on new projects, increasing their exposure to more specialist work, thus increasing their rate of pay.

  Wellbeing

  BLOCKPHISH takes the wellbeing of our staff very seriously and, despite being a small company, we have several initiatives in place to support wellbeing including, but not limited to, the following:; ; Reference MAC 7.1 - all BLOCKPHISH staff have access to a health and wellbeing package as part of their company benefits. This ; includes:; - 24/7 confidential access to an online GP;; - 24/7 access to mental health resources, which includes access to professional and qualified counsellors 'in the moment' support or referral to structured therapy (up to six sessions);; - referral to a range of information / signposting services including health - including menopause information and support - legal, money and debt information and complimentary will writing service;; - access to an online eye screening test;; - gym discount;; - discounts for dining, shopping, travel, leisure activities across various outlets.; ; In addition to this, staff also have a private healthcare plan and private company pension as part of their package. ; ; Our culture around the importance of wellbeing does not stop with our staff. We continually have regular 'coffee mornings' with our contracted staff to ensure they have the support they require on client projects from both a practical and psychological point of view. We include them as part of our team, inviting them to social events and to monthly team meetings.

Pricing

• Price: £6.00 to £21 a person a year
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.