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VISIONIST LIMITED

DevOps

DevOps strategy, architecture, and implementation service aligned to GDS standards. Designs roadmaps and cloud-agnostic DevOps operating models to enable automation, CI/CD, and resilient ServiceOps. Supports adoption across Amazon Web Services, Microsoft Azure, and Google Cloud Platform, and specialising in proven methods (Agile/Scrum/Waterfall).

Features

  • DevOps strategy, roadmap, and technical architecture
  • Discovery, Alpha, Beta, Live delivery aligned to GDS
  • Cloud migration support across AWS, Azure, and GCP
  • Automation of build, test, and release pipelines
  • Infrastructure automation and configuration management
  • Containerisation and container orchestration enablement
  • Creation of DevOps governance, change, and release processes
  • Cloud platform–agnostic delivery
  • Collaborative knowledge transfer to in-house teams
  • Integration of DevOps with ServiceOps and operational support

Benefits

  • Improved automation enabling continuous integration and delivery
  • Faster, more reliable software releases
  • Reduced operational costs through process automation
  • Clear DevOps implementation roadmap
  • Sustainable in-house DevOps capability through knowledge transfer
  • Improved collaboration between development and operations teams
  • Rapid scaling of DevOps capability to meet delivery demand
  • Faster return on investment and lower total cost of ownership
  • Aligned with ISO 27001, 20000-1, 14001, 9001, Cyber Essentials Plus
  • Improved service reliability and operational resilience

Pricing

Service documents

Request an accessible format
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Framework

G-Cloud 15

Service ID

2 3 6 7 3 5 5 1 5 7 2 7 9 0 9

Contact

VISIONIST LIMITED Elaine Glock
Telephone: +44 (0)330 223 5000
Email: elaine.glock@visionist.com

About the service

Service categories
  • Cloud Support Services
    • Managed Cloud
      • Managed Private Cloud
        • Managed Private IaaS
        • Managed Private SaaS/PaaS
        • Application management

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
Yes
Support response times
Within the hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
24 hours, 7 days a week
AI chatbot
No
Web chat support accessibility standard
WCAG 2.2 AAA
Web chat accessibility testing
Our chat software has been tested with various web browsers which support various assistive technologies, including Dragon and Jaws.
Support levels
All our services are supported, at no additional cost, by a Technical Account Manager. The TAM's have over 20 years’ experience in delivery of successful transition and transformation services to the UK Public Sector across a broad spectrum of technologies. They have held roles in both the client and supplier side and as such have first class supplier management and communication skills at all levels. The TAM is the clients first point of contact for any service issues, with an escalation route to our Client Director available, should this be required. Our Client Director and Technical Account Manager will meet with you on a regular basis to track our service deliverables against the requirements and to ensure client satisfaction.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Government Digital and Data Roles

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £550.00 £550.00
Associate business architect £750.00 £750.00
Business architect £900.00 £900.00
Lead business architect £1,300.00 £1,300.00
Data architect
Role level UK Rate Offshore Rate
Data architect £650.00 £650.00
Senior data architect £750.00 £750.00
Chief data architect £1,350.00 £1,350.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £900.00 £900.00
Senior enterprise architect £1,300.00 £1,300.00
Lead enterprise architect £1,500.00 £1,500.00
Principal enterprise architect £1,750.00 £1,750.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £650.00 £650.00
Network architect £900.00 £900.00
Lead network architect £1,500.00 £1,500.00
Security architect
Role level UK Rate Offshore Rate
Security architect £900.00 £900.00
Lead security architect £1,300.00 £1,300.00
Principal security architect £1,500.00 £1,500.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £550.00 £550.00
Solution architect £900.00 £900.00
Senior solution architect £1,300.00 £1,300.00
Lead solution architect £1,500.00 £1,500.00
Principal solution architect £1,750.00 £1,750.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £550.00 £550.00
Technical architect £900.00 £900.00
Senior technical architect £1,300.00 £1,300.00
Lead technical architect £1,500.00 £1,500.00
Principal technical architect £1,750.00 £1,750.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,900.00 £1,900.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,900.00 £1,900.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,950.00 £1,950.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £900.00 £900.00
Principal cyber security audit and assurance £1,300.00 £1,300.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £500.00 £500.00
Lead cyber security governance and risk manager £900.00 £900.00
Principal cyber security governance and risk manager £1,300.00 £1,300.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £500.00 £500.00
Lead cyber security monitoring £900.00 £900.00
Principal cyber security monitoring £1,300.00 £1,300.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £500.00 £500.00
Lead cyber security incident response £900.00 £900.00
Principal cyber security incident response £1,350.00 £1,350.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £500.00 £500.00
Lead cyber security vulnerability management £900.00 £900.00
Principal cyber security vulnerability management £1,350.00 £1,350.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £500.00 £500.00
Lead cyber security digital forensics £900.00 £900.00
Principal cyber security digital forensics £1,350.00 £1,350.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £500.00 £500.00
Lead cyber security penetration testing £900.00 £900.00
Principal cyber security testing £1,350.00 £1,350.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £500.00 £500.00
Lead cyber security secure systems architecture and design £900.00 £900.00
Principal cyber security secure systems architecture and design £1,350.00 £1,350.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £450.00 £450.00
Analytics engineer £550.00 £550.00
Senior analytics engineer £750.00 £750.00
Lead analytics engineer £900.00 £900.00
Head of analytics engineering £1,100.00 £1,100.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £450.00 £450.00
Data analyst £650.00 £650.00
Senior data analyst £1,000.00 £1,000.00
Principal data analyst £1,300.00 £1,300.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £750.00 £750.00
Senior data engineer £1,000.00 £1,000.00
Lead data engineer £1,100.00 £1,100.00
Head of data engineering £1,300.00 £1,300.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £750.00 £750.00
Head of data ethics £1,100.00 £1,100.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £750.00 £750.00
Lead data governance manager £1,100.00 £1,100.00
Head of data governance £1,200.00 £1,200.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £450.00 £450.00
Associate data scientist £650.00 £650.00
Data scientist £750.00 £750.00
Principal data scientist £1,000.00 £1,000.00
Lead data scientist £1,000.00 £1,000.00
Head of data science £1,300.00 £1,300.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £750.00 £750.00
Lead machine learning engineer £1,100.00 £1,100.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £450.00 £450.00
Performance analyst £650.00 £650.00
Senior performance analyst £900.00 £900.00
Lead performance analyst £1,000.00 £1,000.00
Head of performance analysis £1,200.00 £1,200.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £350.00 £350.00
Application operations engineer £450.00 £450.00
Senior application operations engineer £550.00 £550.00
Lead application operations engineer £650.00 £650.00
Principal application operations engineer £750.00 £750.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £550.00 £550.00
Senior business relationship manager £650.00 £650.00
Lead business relationship manager £750.00 £750.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £550.00 £550.00
Change and release analyst £550.00 £550.00
Change and release manager £750.00 £750.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £650.00 £650.00
Senior operations analyst £750.00 £750.00
Operational control manager £850.00 £850.00
Head of command and control £950.00 £950.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £450.00 £450.00
End user computing engineer £550.00 £550.00
Senior end user computing engineer £750.00 £750.00
Lead end user computing engineer £900.00 £900.00
Principal end user computing engineer £1,000.00 £1,000.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £450.00 £450.00
IT service manager £550.00 £550.00
Senior IT service manager £650.00 £650.00
Head of IT service management £850.00 £850.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £550.00 £550.00
Major incident manager £650.00 £650.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £450.00 £450.00
Infrastructure engineer £550.00 £550.00
Senior infrastructure engineer £750.00 £750.00
Lead infrastructure engineer £850.00 £850.00
Principal infrastructure engineer £1,000.00 £1,000.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £350.00 £350.00
Infrastructure operations engineer £450.00 £450.00
Senior infrastructure operations engineer £650.00 £650.00
Lead infrastructure operations engineer £750.00 £750.00
Principal infrastructure operations engineer £850.00 £850.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £550.00 £550.00
Problem manager £650.00 £650.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £450.00 £450.00
Senior service desk analyst £550.00 £550.00
Service desk manager £650.00 £650.00
Head of service desk £750.00 £750.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £450.00 £450.00
Service readiness analyst £450.00 £450.00
Service transition manager £650.00 £650.00
Lead service transition manager £750.00 £750.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £500.00 £500.00
Junior business analyst £650.00 £650.00
Business analyst £750.00 £750.00
Senior business analyst £850.00 £850.00
Lead business analyst £1,000.00 £1,000.00
Head of business analysis £1,200.00 £1,200.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £550.00 £550.00
Delivery manager £650.00 £650.00
Senior delivery manager £850.00 £850.00
Head of (Agile) delivery management £1,000.00 £1,000.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £650.00 £650.00
Digital portfolio manager £750.00 £750.00
Senior digital portfolio manager £900.00 £900.00
Head of portfolio £1,000.00 £1,000.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £550.00 £550.00
Product manager £650.00 £650.00
Senior product manager £850.00 £850.00
Lead product manager £1,000.00 £1,000.00
Head of product £1,200.00 £1,200.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,200.00 £1,200.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,200.00 £1,200.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £350.00 £350.00
QAT analyst £450.00 £450.00
Senior QAT analyst £550.00 £550.00
Lead QAT analyst £650.00 £650.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £350.00 £350.00
Test engineer £450.00 £450.00
Senior test engineer £550.00 £550.00
Lead test engineer £650.00 £650.00
Test manager
Role level UK Rate Offshore Rate
Test manager £650.00 £650.00
Head of test £750.00 £750.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £350.00 £350.00
Junior DevOps engineer £450.00 £450.00
DevOps engineer £550.00 £550.00
Senior DevOps engineer £750.00 £750.00
Senior DevOps engineer - management £850.00 £850.00
Lead DevOps engineer £950.00 £950.00
Lead DevOps engineer - management £1,050.00 £1,050.00
Principal DevOps engineer £1,100.00 £1,100.00
Principal DevOps engineer - management £1,200.00 £1,200.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £450.00 £450.00
Junior frontend developer £550.00 £550.00
Frontend developer £650.00 £650.00
Senior frontend developer £750.00 £750.00
Lead frontend developer £850.00 £850.00
Head of frontend development £950.00 £950.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £350.00 £350.00
Junior developer £450.00 £450.00
Developer £550.00 £550.00
Senior developer £650.00 £650.00
Senior developer - management £750.00 £750.00
Lead developer £850.00 £850.00
Lead developer - management £950.00 £950.00
Principal developer £1,050.00 £1,050.00
Principal developer - management £1,150.00 £1,150.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £350.00 £350.00
Accessibility specialist £450.00 £450.00
Senior accessibility specialist £550.00 £550.00
Head of accessibility £650.00 £650.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £250.00 £250.00
Junior content designer £350.00 £350.00
Content designer £450.00 £450.00
Senior content designer £550.00 £550.00
Lead content designer £650.00 £650.00
Head of content design £750.00 £750.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £450.00 £450.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £250.00 £250.00
Junior graphic designer £350.00 £350.00
Graphic designer £450.00 £450.00
Senior graphic designer £500.00 £500.00
Lead graphic designer £550.00 £550.00
Head of graphic design £650.00 £650.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £350.00 £350.00
Junior interaction designer £450.00 £450.00
Interaction designer £550.00 £550.00
Senior interaction designer £650.00 £650.00
Lead interaction designer £750.00 £750.00
Head of interaction design £850.00 £850.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £350.00 £350.00
Junior service designer £450.00 £450.00
Service designer £550.00 £550.00
Senior service designer £650.00 £650.00
Lead service designer £750.00 £750.00
Head of service design £850.00 £850.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £450.00 £450.00
Lead technical writer £650.00 £650.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £350.00 £350.00
Junior user researcher £450.00 £450.00
User researcher £550.00 £550.00
Senior user researcher £650.00 £650.00
Lead user researcher £750.00 £750.00
Head of user research £850.00 £850.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Peers Quality Assurance Limited
ISO/IEC 27001 accreditation date
Saturday 30 March 2024
What the ISO/IEC 27001 doesn’t cover
NA
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
Alcumus ISOQAR
ISO 9001 accreditation date
Tuesday 6 June 2023
What the ISO 9001 doesn’t cover
NA
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
5d246ce1-a8c5-4f64-8b5b-36e02b3ae9a6
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
1fa1061b-dee9-48b5-8a88-b499d9478d90
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at elaine.glock@visionist.com. Tell them what format you need. It will help if you say what assistive technology you use.