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Synergic Links

Data Engineering, Database Development Services, Database Support Services,Security and Compliance

Deliver seamless Azure SQL data solutions across Azure, and on-premises environments. Our expertise spans data engineering, Data warehousing, analytics, visualization, migration, and AI-driven automation. With proficiency in SQL Server, and Data Integration we provide tailored solutions and 24/7 SQL Database support, ensuring optimized data flow and processing for every client.

Features

  • SQL Database 24/7 Support Service
  • Database Design and Development Service
  • SQL Database Integration SSIS Development
  • Data Integration and ETL
  • Data Warehousing,Backup and Disaster Recovery
  • SQL Reporting Services and Development
  • Big Data Processing and Goveranance
  • Performance Tuning ,Security Compliance,Monitoring and Alerting
  • Database Migration Services ,Scalability Planning
  • Expert Consultation

Benefits

  • 24/7 support ensures smooth SQL database operations
  • Ensure business continuity with high availability solutions.
  • Utilize our SQL expertise for tailored database solutions.
  • Efficiently integrate data, ensuring seamless connectivity
  • Access reliable data warehousing for informed decision-making
  • Ensure swift data recovery with our robust backup strategies.
  • Harness real-time data for timely, data-driven decisions
  • Leverage big data expertise for actionable insights
  • Optimize SQL database performance for efficiency.
  • Ensure database security compliance

Pricing

£400 a user a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at manish.chaudhari@synergiclinks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 3 7 3 1 1 8 5 4 0 2 9 3 6 5

Contact

Synergic Links Manish Chaudhari
Telephone: 07912204910
Email: manish.chaudhari@synergiclinks.com

Planning

Planning service
Yes
How the planning service works
We help you plan your move to SQL Azure cloud hosting. First, we assess your current setup, understand your needs, and define your goals. Then, we design a custom architecture using the right Azure services, plan for data storage and processing, and ensure scalability, availability, and disaster recovery. We even help you migrate your databases smoothly and optimize your SQL Azure environment for performance and cost-efficiency. Our goal is to minimize risks and ensure a successful implementation that aligns with your business objectives
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We offer tailored training packages designed to meet the unique needs of each customer.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our cloud migration services help you move your business to the cloud, regardless of your starting point. We can migrate your existing infrastructure or switch you between cloud providers. We'll assess your current setup and goals, then build a custom plan for your specific needs. This might involve data transfer, application adjustments, and testing to ensure a seamless transition. Our experts will manage the entire process, troubleshoot any issues, and optimize your cloud environment for performance, security, and scalability. We want to ensure you maximize the benefits of cloud technology for your business.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • SQL Azure (IaaS, PaaS,SaaS) and OnPrem Databases
  • AWS and Azure All Data Services and Development

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We rigorously implement quality assurance and performance testing protocols to ensure optimal functionality and reliability. Through comprehensive testing methodologies, we identify and address potential issues related to data integrity, security, and scalability. Our commitment to quality assurance enables us to deliver a seamless and efficient hosting experience for our clients on the SQL Azure platform, enhancing their trust in our services and maximizing the value of their investment in cloud infrastructure.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
For cloud hosting or software services support, we offer a range of options to meet your needs:

Standard Support Services: Our standard support package includes timely assistance during regular business hours. Our team is dedicated to addressing your inquiries and resolving issues efficiently to ensure smooth operations.
24/7 Support Services: With our 24/7 support package, you can count on round-the-clock assistance, including weekends and holidays. We understand the importance of uninterrupted service, and our team is always available to provide immediate support whenever you need it.
Custom Support Services: We also offer custom support services tailored to your specific requirements. Whether you need extended support hours, dedicated account management, or specialized technical assistance, we can customize a support package that aligns with your business objectives.
For further information on our support services and to discuss your specific needs, please don't hesitate to contact us. Our team is ready to assist you and ensure that you receive the support you need to maximize the value of your cloud hosting or software services.

Service scope

Service constraints
No known constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We aim to acknowledge receipt of support requests within one working day.

- Priority 1 (Critical) - support request acknowledged within 2 working hours.
- Priority 2 (High) - support request acknowledged within 3 working hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We offer a technical account manager or cloud support engineer:

Basic Support Level:
Provides access to standard support resources during regular business hours (e.g., 9 am to 5 pm, Monday to Friday). Includes basic troubleshooting assistance and access to online documentation and community forums.

Standard Support Level:
Offers enhanced support coverage with extended hours and faster response times compared to Basic support. Provides access to phone and email support during extended business hours (e.g., 8 am to 8 pm, Monday to Saturday) and priority response for critical issues.

Premium Support Level:
Delivers comprehensive support with 24/7 coverage, rapid response times, and dedicated support resources. Includes access to phone, email, around the clock, with guaranteed response times for all issues, including critical incidents.

Enterprise Support Level:
Tailored support package designed for large-scale deployments and mission-critical applications. Offers personalized service with a dedicated technical account manager or cloud support engineer assigned to the account. Provides proactive monitoring, regular health checks, and customized support plans aligned with the client's specific needs and objectives.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

As a Tech company specializing in SQL database management, we recognize our role in fighting climate change. Our expertise allows us to make a difference by optimizing database structures, improving efficiency, and implementing data compression techniques. These efforts reduce energy consumption and carbon emissions associated with data storage and processing.

We're committed to supporting businesses in tracking and improving their environmental performance. Through custom reporting tools and analytics dashboards, we help clients monitor their carbon footprint and make informed decisions to reduce it.

Collaboration is key. We work closely with clients to understand their sustainability goals and tailor database solutions accordingly. Whether it's minimizing storage needs or reducing server workload, we're dedicated to driving environmental and operational efficiencies together.

Internally, we prioritize sustainability by adopting green practices in our operations. From optimizing servers to using energy-efficient hardware, we're always looking for ways to reduce our own carbon footprint.

As CTO, I'm committed to leveraging our skills to support businesses in their sustainability journey. Together, we can use technology to make a positive impact on the environment while delivering value to our clients.

Tackling economic inequality

we're committed to fairness and inclusion. We hire from diverse backgrounds and make sure everyone gets the same opportunities to learn and grow. We check regularly to make sure everyone's paid fairly. Outside the office, we use our tech skills to help people understand money better and work with others to support local communities. Inside, we give back through volunteering and donations. Together, we're making a difference for people everywhere.

Equal opportunity

In our small enterprise, we are staunch advocates of equal opportunity. We embrace diversity by recruiting individuals from various backgrounds, ensuring an inclusive environment where everyone has an equitable chance for advancement. We place significance on meritocracy, valuing individuals based on their competencies and commitment rather than extraneous factors.

Our commitment extends to fostering professional growth through comprehensive training and development initiatives, available to all members of our team irrespective of tenure or background. Moreover, we undertake regular reviews of our remuneration practices to uphold fairness, ensuring that each employee is duly compensated for their contributions.

Beyond our organizational confines, we extend our dedication to equitable practices to the broader community. Through partnerships with local entities and active participation in community initiatives, we strive to promote equal opportunities beyond our immediate sphere of influence. Together, we aspire to cultivate an ecosystem where meritocracy reigns supreme, enabling every individual to realize their full potential without bias or prejudice.

Wellbeing

we prioritize the wellbeing of our team members above all else. We recognize that happy and healthy employees are the backbone of a successful organization. That's why we go above and beyond to create a supportive and nurturing work environment where everyone feels valued and respected.

From flexible work hours to comprehensive health benefits, we strive to meet the diverse needs of our team. We understand that life can be unpredictable, so we offer flexibility to accommodate personal responsibilities and commitments. Whether it's taking time off for family obligations or adjusting work schedules to accommodate personal preferences, we believe in putting our employees' needs first.

Moreover, we understand the importance of mental health in overall wellbeing. That's why we provide access to resources and support for managing stress, promoting work-life balance, and fostering a positive mindset. We encourage open communication and create a culture where it's okay to ask for help when needed.

In addition to internal initiatives, we also extend our commitment to wellbeing to the broader community. Through partnerships with local organizations and participation in charitable events, we strive to make a positive impact beyond our workplace walls.

At the heart of it all, our goal is simple: to ensure that every member of our team feels supported, valued, and empowered to thrive both personally and professionally. Because when our team is happy and healthy, we know that anything is possible.

Pricing

Price
£400 a user a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at manish.chaudhari@synergiclinks.com. Tell them what format you need. It will help if you say what assistive technology you use.