Program Framework

Power Framework RISK

Power Framework RISK uses Microsoft cloud services to deliver full capability for Enterprise Risk Management. Built in the Microsoft Power Platform, it helps to establish consistent risk management process across the organisation, with full visibility for all stakeholders.

Features

• Capture strategic and operational risks
• Implement org structure, each department owns its risk log
• Inherent and residual risk assessments, risk and appetite scores
• Library of risk controls, with audits features
• AI assistant
• Rich out of the box reporting with Power BI
• Manage issues and tasks related to risks
• Flexible escalation, alert and approval workflows with Power Automate
• Snapshots for historical trend reporting
• Easily integrate to relate risks to any organisational data set

Benefits

• Provides visibility and governance across all your enterprise risks
• Inspires collaborative working through Microsoft Teams integration
• Improves visibility for all with comprehensive reporting
• Transforms risk culture by placing ERM into Microsoft 365
• Enables easy governance by tracking overdue mitigation tasks and assessments
• Provides historical perspective so you can understand trends
• Supports implementation of Orange Book risk management principles
• Enables ad-hoc data analytics with Power BI
• Fully configurable and extensible through low-code PowerApps technology
• AI assistant ideal for support of immature users

£23,800 an instance a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

238292993576826

Contact

Gero Renker
020 39347205
gero.renker@programframework.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Microsoft Power Apps
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • Power Apps
  • Power BI
  • Power Automate
  • Dataverse

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response to a support request on the online helpdesk system occurs within 30 minutes with an email reply with a ticket number.; ; Response times:; ; Severity 1 - Major functionality loss impacting many or all users - 4 business hours; ; Severity 2 - Minor functionality loss impacting few or no users - 16 business hours; ; Severity 3 - - No functionality loss impacting any users - 4 business days
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Response to a support request on the online helpdesk system occurs within 30 minutes with an email reply with a ticket number. ; ; Response times: ; ; Severity 1 - Major functionality loss impacting many or all users - 4 business hours ; ; Severity 2 - Minor functionality loss impacting few or no users - 16 business hours ; ; Severity 3 - - No functionality loss impacting any users - 4 business days
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting started with rapid prototyping, provisioning the solution for hands-on access and filling it with customer relevant data.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: The data will be stored in the user's own Microsoft Cloud tenant.
• End-of-contract process: At the end of the contract term, the customer will be obliged to remove the application.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Using standard Microsoft mobile apps interfaces, e.g. for Power Apps, Teams, Power BI
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Standard APIs provided by Microsoft for Power Platform services, in particular Dataverse
• API documentation: No
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Will be configured and customised upon implementation. ; Built with Power Platform tools, the customisation options are unlimited.

Scaling

• Independence of resources: Operates in user's own Microsoft Cloud tenant. Scalability is built in.

Analytics

• Service usage metrics: Yes
• Metrics types: The solution uses the generic Microsoft Cloud analytics for service usage.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The data can be easily exported into Excel.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% availability, assured by Microsoft cloud platform
• Approach to resilience: Available on request from Microsoft
• Outage reporting: Standard Microsoft 365 service dashboard

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Internal controls for designated managers
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 17/03/2023
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: Microsoft has CSA Star Certification

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
• Information security policies and processes: As per Microsoft cloud platform standards.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Change management documentation and processes optional and differ by customer; we adapt to the customer's requirement
• Vulnerability management type: Undisclosed
• Vulnerability management approach: As per Microsoft cloud platform standards.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: As per Microsoft cloud platform standards.
• Incident management type: Undisclosed
• Incident management approach: As per Microsoft cloud platform standards.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Replaces on premise infrastructure and reduces CO2 by re-using cloud infrastructure already in place

Pricing

• Price: £23,800 an instance a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Temporary access to pre-configured sandbox environment to experience the solution

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.