Performanta Ltd

Identity Management Consultancy

Performanta provides consultancy services for the design, implementation and delivery of Identity Management solutions. These typically automate the Joiner/Mover/Leaver (JML) processes for an organisation as well as improving security and improving user experience. We are one of the leading Identity Management consultancies in the country.

Features

• Automate Joiner/Mover/Leaver processes
• Microsoft Identity Manager (MIM)
• Azure AD
• SoftwareIDM
• Ongoing Maintenance and Support services
• Fully Managed Identity services
• EntraID

Benefits

• Automate Joiner/Mover/Leaver processes
• Improve security
• Control user access
• Consultant led engagement
• Fully Managed Identity services

£1,650 to £2,150 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.brunton@performanta.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

238748454456783

Contact

Matt Brunton
01628 603 623
matt.brunton@performanta.com

Planning

• Planning service: Yes
• How the planning service works: Performanta will work with your organisation to plan your Identity Management journey. We use a consultant-led approach to working with our clients; helping them to understand what is required, adopting best practice, and planning the design and delivery of the project.; ; We will help guide clients in stakeholder adoption of their identity management solution. This typically involves stakeholders from HR, IT and Security, as well as other key people depending upon the client sector (for example, Student Record in Education, etc).; ; We will run consultant-led design and planning sessions for all key people over a number of sessions, typically providing a high level plan for the overall engagment, before then drilling into the detail of the first phase or phases of implementation. Output from this activity typically results in a High Level and Low Level Design - both being a 'working document' to some extent.; ; Planning is the key to project success, and we overlay our consultancy with highly skilled and experienced project management. This provides the oversight and continuity required to make the project successful.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Identity Management
  • Joiner/Mover/Leaver (JML) Automation

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All solutions developed are done so with the greatest of care by consultants with many years' of experience of deploying similar solutions to customers. All solutions are fully tested for both performance and quality by Performanta before go-live and project hand-over.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Identity Management
  • Joiner / Mover / Leaver process automation
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: We provide comprehensive support services for Microsoft Identity Manager (MIM). We provide this at a number of different levels:; ; Assistance: this is a reactive support service where we work hand-in-hand with your existing support teams to resolve any MIM issues with you.; ; Intervention: this builds upon the Assistance plan above, where we resolve problems you find with MIM for you.; ; Managed: with this service, we manage your MIM estate and perform daily checks to ensure service health and availability. Coupled with regular health checks, patching and general maintenance, this service provides a great service where you don't have/need dedicated MIM resources in-house.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 4 working hours, although typically much quicker. Working hours are Monday-Friday, 9am-5pm, excluding UK public holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: All support contracts provide support for Microsoft Identity Manager (MIM), and include technical account management as standard.; ; Assistance: this is a reactive support service where we work hand-in-hand with your existing support teams to resolve any MIM issues with you.; ; Intervention: this builds upon the Assistance plan above, where we resolve problems you find with MIM for you.; ; Managed: with this service, we manage your MIM estate and perform daily checks to ensure service health and availability. Coupled with regular health checks, patching and general maintenance, this service provides a great service where you don't have/need dedicated MIM resources in-house.; ; Pricing on request - this varies depending upon the environment being supported, but typically starts at around £1000 /mth.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 04/02/2022
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Covid-19 recovery

  Covid-19 recovery

  Performanta prides itself in being a high-growth high-tech business. As such, we are constantly creating employment and retraining opportunities for both existing employees, and those currently not in Performanta’s employment currently.; ; Key to our recruitment process is to provide opportunities for those left without employment due to COVID-19. We will always employ the best candidate for the role; however we will always ensure that all candidates are evaluated fairly and in an inclusive manner, including, of course, those left out of work due to the global pandemic.; ; As an employer, we supported, and continue to support our employees with both physical and mental recovery from COVID-19, including providing private mental health insurance to all UK employees, thus reducing the demand on public health and care services where possible.

Pricing

• Price: £1,650 to £2,150 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.brunton@performanta.com. Tell them what format you need. It will help if you say what assistive technology you use.