Endeavour Information Solutions
Microsoft Azure Support Services
Microsoft Azure Support Services provides specialist administration, optimisation and ongoing support for Microsoft Azure environments. The service covers monitoring, security, cost management, performance optimisation and incident resolution, ensuring reliable, compliant cloud operations aligned to organisational requirements and best practice, supported by flexible engagement models and defined service levels.
Features
- Ongoing support for Microsoft Azure environments and workloads
- Incident management and technical troubleshooting
- Monitoring of Azure services, performance and availability
- Configuration and administration of Azure resources
- Security, identity and access management support
- Governance, policy and cost management assistance
- Backup, resilience and disaster recovery support
- Integration support with Azure-native and Microsoft services
- Flexible engagement models including ad-hoc and retained support
- Defined service levels and response prioritisation
Benefits
- Reliable and well-managed Azure environments
- Reduced downtime through faster issue resolution
- Secure and compliant cloud operations
- Improved performance and availability of workloads
- Controlled cloud costs and resource usage
- Reduced operational risk and complexity
- Access to specialist Azure expertise
- Scalable support aligned to organisational needs
- Greater value from Microsoft Azure investment
- Continuous improvement aligned to Microsoft best practice
Business architect
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Data architect
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Enterprise architect
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
Network architect
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Security architect
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Solution architect
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Technical architect
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Chief data officer
| £750.00 |
£750.00 |
Chief information security officer
| £750.00 |
£750.00 |
Chief technology officer
| £850.00 |
£850.00 |
Cyber security monitoring
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
Cyber security secure design
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Analytics engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Data analyst
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Data engineer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Data ethicist
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Data governance manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
Machine learning engineer
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Application operations engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Business relationship manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
End user computing engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
IT service manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Infrastructure engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Infrastructure operations engineer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Service desk manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Business analyst
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Delivery manager
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £700.00 |
£700.00 |
Digital portfolio manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Product manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Programme delivery manager
| £650.00 |
£650.00 |
Service owner
| £850.00 |
£850.00 |
Quality assurance testing (QAT) analyst
| £450.00 |
£450.00 |
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
Development operations (DevOps) engineer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
Frontend developer
| £400.00 |
£400.00 |
| £475.00 |
£475.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Software developer
| £400.00 |
£400.00 |
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
Graphic designer
| £500.00 |
£500.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Service designer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
Technical writer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
UKAS with Approachable Certification Ltd
-
ISO/IEC 27001 accreditation date
-
Monday 22 December 2025
-
What the ISO/IEC 27001 doesn’t cover
-
A8.30 Outsourced Development (As outsourced development is not used by the organisation, this control has not been adopted within the ISMS)
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
35d59ead-0ec6-48a5-aad6-97e8d161f57d
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
B09eb719-0214-4437-86d0-a39c3a9c2c3b
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
Service documents
Request an accessible format
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email the supplier at
solutions@endeavour-is.com.
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