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Blue Border Limited

Business Analysis

Our Business Analysis solution identifies business needs through high levels of stakeholder engagement and requirements gathering. We identify the root causes of problems, map current states and target states to provide sustainable business change and transformation. We embrace agile principles working flexibly and iteratively throughout project delivery.

Features

  • Process analysis and optimisation
  • Current state ("as-is") to target state ("to-be")
  • Process mapping
  • Requirements gathering and management
  • Identification of pain points and inefficiencies
  • GAP analysis and improvements backlog
  • Leveraging of tools such as Jira and Confluence for colloboration

Benefits

  • Identification and elimination of process inefficiencies to boost operational efficiency
  • Enhanced productivity through streamlined workflows
  • Ensures alignment of stakeholder needs with business objectives
  • Mitigates business risks through identification of potential bottlenecks
  • Drives cost savings by resource allocations and optimising time
  • Enhances customer satisfaction through enhanced service delivery

Pricing

£450 to £900 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick@blueborder.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 3 9 1 9 5 9 9 0 8 1 5 8 7 8

Contact

Blue Border Limited Mick Stocker
Telephone: 07773159587
Email: mick@blueborder.co

Planning

Planning service
Yes
How the planning service works
Blue Border provide planning across all aspects of our Business Analysis and Business Change and Transformation solutions. We work closely with the business change teams, PMO teams and stakeholders to ensure that the business needs and deliverables are fully understood, alongside the relevant dates and milestones. We use our industry recognised methodologies and tools to analyse current state processes ("as-is") as well as future desired target state processes ("to-be"). We ensure that are clients remain up to date with the transformation journey and are aware of any change management strategies in place. By leveraging cloud hosting solutions we ensure that critical data is easily accessible, encouraging collaboration and enhancing scalability throughout the transformation journey. Our work is fully documented and managed with agreed milestones set in place. We forecast our work to adhere to the overall dates and budgets.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Within our Business Analysis and Business Change and Transformation services we prioritise quality assurance to ensure successful and sustainable business change and transformation. Within our Business Analysis solutions we conduct in-depth analysis of current ("as-is") business processes to identify areas of improvement. During business transformation we work towards the target state ("to-be") implementing validation processes to verify the functionality and usability of our proposed solutions. Furthermore, we assess the impact of our proposed changes on existing workflows through every stage of our transformation journey. We mitigate risks throughout and ensure alignment with the business needs. We work with the client to agree upon deliverables, scope all milestones, understand risks and create accurate and realistic success criteria.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
No

Service scope

Service constraints
We would require access to the network via customer approved devices. We will work in an open and collaborative manor allowing us to flex to the customers requirement. Therefore we do not see our service as having any other constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Acknowledgment of request within 2 hrs, respond within 4 hrs. 9.00 to 17.00 Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Email support: Acknowledgment of request within 2 hrs, respond within 4 hrs. 9.00 to 17.00 Monday to Friday. Onsite support: Support operating core office hours (out of hours on request). 9.00 to 17.00 Monday to Friday.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Fighting climate change: Blue Border enforce a paper free workplace, ensuring all communications and activity are conducted via mail/online facilities (teams, zoom etc..) where possible, we also strongly encourage the use of technology as an enabler of achieving net zero greenhouse gas emissions which is why Blue Border have used a hybrid/remote working model for many years. As an organisation we recognise the impact unnecessary travel can have on the environment and achievement of wider environmental goals.

Covid-19 recovery

Covid-19 recovery: The ways of working post Covid has had a huge impact on the workplace and social interactions, from our perspective in line with the UK we have come to terms with the need to live with COVID and understand this can be extremely difficult for some, who have or are suffering from COVID-19 and are also anxious for themselves and the vulnerability of others. We continue to support individuals with specific requirements to ensure mental wellbeing and promote a good working environment through a number of different activities, which promote healthy well-being and socialisation wherever safe and possible to do so. We have adopted a mixture of hybrid and fully remote working for colleagues, to allow those the flexibility of working however they feel best and most comfortable as we understand this allows productivity across our organisation. We also understand the constraints COVID-19 can have across PMO/BAU teams at organisations we currently operate, therefore we ensure we provide the best possible service and provide cover wherever needed and possible to ensure there is no detrimental impact to service due to COVID-19

Tackling economic inequality

Tackling economic inequality: By ensuring our employment focuses on personality we employ individuals across different levels of experience, backgrounds and sectors. We offer training and natural progression to ensure we are always in line with recognised policies, frameworks and training. As part of our professional services Blue Border has experience and knowledge within the cyber security space, allowing us to deliver effectively whilst minimising risk, both financially and in line with GDPR. Our supply chain experience has enabled us to have a clear and defined understanding of the end to end delivery of a contract.

Equal opportunity

Equal opportunity: When we look for individuals to join Blue Border, while they need to have the skills and experience to deliver the outcomes, we do not discriminate. We see diversity as a positive addition to the team since this opens up different perspectives and opportunities for all across Blue Border. We focus on personality and ensure that we focus on the wellbeing of that individual as well as providing the necessary tools and experience for all parts of the Blue Border family to succeed. We employ individuals across all skill sets and levels of experience, and support internal progression as we invest in our employees through training and support, which also includes full financial support for any training provided to enhance our individual’s skill sets across recognised qualifications.

Wellbeing

Wellbeing: Blue Border recognises the importance of positive health, both physical and mental and well-being within the workplace, we are an open workforce where we encourage each other to talk openly about how we are feeling and recognising where support is required, the team is referred to as the Blue Border Family where we openely look out for one another. This can be shown through ongoing consultations between individuals and the Blue Border partners, team days where we look to socialise and support eachothers well-being outside of the office. Where possible and safe to do so, we encourage socialisation and integration with the PMO/business change teams that we operate in, we find this influences our support networks and communities, our experience of this has positively influenced the contracts that we have worked within.

Pricing

Price
£450 to £900 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick@blueborder.co. Tell them what format you need. It will help if you say what assistive technology you use.