Dugdale Digital Solutions

Integration Architecture Design Service

Dugdale Digital specialises in delivering comprehensive Integration architecture design services tailored to your unique requirements. Our team of experienced architects use industry best practices to design seamless integrated solutions that unify disparate systems and applications, enabling efficient data flow and communication.

Features

• Establish Integration Strategy and vision
• Integration roadmap definition and prioritisation
• Integration maturity assessment
• Establish enterprise Integration design patterns based on industry best practices
• Establish integration policies and standards eg API versioning, documentation
• Design for appropriate resilience, scalability, performance and security
• Technology agnostic, including AWS, Azure, MuleSoft.

Benefits

• Ability to adhere to all programme and project management methodologies
• Access to expert Architects with a wealth of experience
• Alignment to best practice frameworks
• Compliance to client standards and IT Strategy inc tooling, policies

£450 to £1,740 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@dugdaledigital.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

239483489263993

Contact

Gill Dugdale
01483 762304
info@dugdaledigital.com

Planning

• Planning service: Yes
• How the planning service works: Our planning service begins with a comprehensive consultation, during which we work closely with you to understand your objectives, challenges, and requirements. We conduct thorough analyses of your current infrastructure, processes, and goals to identify areas for improvement and opportunities for innovation. Based on these insights, we develop a tailored plan that outlines strategic recommendations and action steps to achieve your desired outcomes. Throughout the planning process, our team of experts collaborates with key stakeholders to ensure alignment and buy-in, fostering a collaborative and transparent approach. Finally, we deliver a detailed roadmap that guides the implementation of the plan, providing milestones, timelines, and success metrics to measure progress and ensure accountability. With our planning service, you can navigate complex IT initiatives with confidence, knowing that your roadmap to success is backed by our expertise and commitment to excellence.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our training service begins with a thorough assessment of your organisation's training needs and objectives. We work closely with you to identify specific skill gaps and areas for improvement among your team members. Based on this assessment, we develop customized training programs tailored to your organisation's unique requirements. These programs can range from hands-on workshops to online courses, depending on your preferences and logistical considerations. Our experienced trainers deliver engaging and informative sessions designed to impart practical knowledge and enhance skill development. We also provide ongoing support and resources to reinforce learning and ensure long-term success. With our training service, you can empower your team with the skills and expertise they need to excel in today's rapidly evolving IT landscape.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our migration service for architecture and design involves a strategic approach to seamlessly transition your existing systems and processes to new platforms or environments. Beginning with a comprehensive assessment of your current architecture and design infrastructure, we identify key migration objectives and challenges. Next, our expert team develops a tailored migration plan, outlining the necessary steps, timelines, and resources required for a successful transition. Leveraging industry-leading methodologies and tools, we carefully execute the migration process, ensuring minimal disruption to your operations. Throughout the migration, we prioritise data integrity, security, and compliance, conducting rigorous testing and validation procedures. Post-migration, we provide ongoing support and optimisation to ensure that your architecture and design services continue to perform at their best in the new environment. With our migration service, you can confidently embrace change and unlock new possibilities for innovation and growth.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our quality assurance and performance testing service begins with a comprehensive analysis of your software or system requirements, objectives, and performance criteria. Our skilled QA engineers design a customised testing strategy tailored to your specific needs, ensuring thorough coverage of functional, usability, security, and performance aspects. Utilising industry-leading tools and methodologies, we conduct rigorous testing across various scenarios and environments to identify potential issues and ensure optimal performance under real-world conditions. Throughout the testing process, we provide detailed reports and insights, enabling you to make informed decisions and prioritize improvements. Our goal is to enhance the quality, reliability, and scalability of your software or system, ultimately delivering a seamless user experience and driving business success. With our quality assurance and performance testing service, you can have confidence in the reliability and performance of your technology solutions.

Security testing

• Security services: Yes
• Security services type: Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: We offer personalized post-delivery support to all our clients, tailored to their specific requirements. This support extends to interpreting deliverables and assisting with implementation of changes. For example, we have successfully embedded individuals within organizations to facilitate lasting organizational transformation.

Service scope

• Service constraints: While providing our services, we adhere to several constraints to ensure quality and efficiency. These constraints may include time limitations, budgetary constraints, resource availability, and technological limitations. Additionally, we prioritise compliance with regulatory requirements and industry standards, ensuring that our solutions meet all necessary legal and ethical guidelines. We also consider any existing infrastructure or legacy systems that may impact the implementation of our services. Despite these constraints, our team is dedicated to delivering innovative and effective solutions that meet your needs and exceed your expectations.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We customize our support hours to suit each customer's needs, ensuring flexibility and availability. We're committed to accommodating our customers whenever necessary, even outside regular working hours, by prior arrangement.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We customize our support services to meet each customer's specific requirements. Calls are efficiently redirected as necessary, with access to a diverse team of specialists, offering first, second, and third line support. We also provide on-site assistance as required, both during and outside regular business hours, by prior arrangement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Dugdale Digital, we recognize the urgent need for collective action to combat climate change and protect our planet for future generations. As an IT supplier, we are committed to reducing our environmental footprint and promoting sustainability in all aspects of our operations. From adopting energy-efficient technologies and practices in our data centers to encouraging remote work to minimize carbon emissions, we are constantly striving to mitigate our impact on the environment. Additionally, we partner with clients to develop eco-friendly IT solutions that optimize resource utilization, reduce waste, and support renewable energy initiatives. Through our dedication to environmental stewardship and innovation, we aim to drive positive change and contribute to building a more sustainable future for all.

  Covid-19 recovery

  In response to the global COVID-19 pandemic, Dugdale Digital remains steadfast in our commitment to supporting recovery efforts and promoting resilience in communities worldwide. As an IT supplier, we understand the critical role technology plays in navigating these unprecedented challenges. We have adapted our operations to prioritize the health and safety of our employees while ensuring uninterrupted service delivery to our clients. Additionally, we have developed innovative solutions to address the unique needs of organizations facing the impacts of the pandemic, from remote work enablement to digital transformation initiatives aimed at enhancing agility and efficiency. Furthermore, we actively contribute to relief efforts by providing technology resources, expertise, and support to healthcare institutions, government agencies, and non profits working tirelessly to combat the virus and its repercussions. Together, we will emerge from this crisis stronger and more resilient than ever before.

  Tackling economic inequality

  At Dugdale Digital, we are deeply committed to tackling economic inequality and promoting social equity. As an IT supplier, we recognize the pivotal role that technology can play in creating opportunities for underserved communities and levelling the playing field. We actively work to bridge the digital divide by providing affordable access to technology and digital literacy programs, empowering individuals with the skills and resources they need to thrive in the digital age. Additionally, we prioritize diversity and inclusion in our hiring practices and supplier partnerships, fostering an environment where all voices are heard and valued. Through our efforts to promote economic empowerment and social mobility, we strive to create a more just and equitable society where everyone has the opportunity to succeed, regardless of their background or circumstances.

  Equal opportunity

  At Dugdale Digital, we firmly believe in the transformative power of equal opportunity. As an IT supplier, we are committed to fostering a diverse and inclusive workforce, where individuals from all backgrounds have the opportunity to thrive and succeed. We recognize that diversity drives innovation and creativity, and we actively seek to create an environment where everyone's unique perspectives are valued and respected. Through our hiring practices, training programs, and internal policies, we strive to break down barriers and create pathways for underrepresented groups to enter and excel in the tech industry. By championing equal opportunity, we not only strengthen our own organization but also contribute to building a more equitable and just society for all.

  Wellbeing

  At Dugdale Digital, we understand that technology plays a crucial role in shaping the well-being of individuals and communities. As an IT supplier, we are deeply committed to leveraging our expertise and resources to promote well-being in all aspects of our operations. Whether it's developing software solutions that enhance accessibility and inclusivity, implementing cybersecurity measures to protect personal data, or supporting mental health initiatives within our organization, we prioritize the health and happiness of our employees, clients, and society as a whole. Through our dedication to ethical practices, responsible innovation, and corporate social responsibility, we aim to create a positive impact that extends beyond business outcomes, contributing to a healthier, more sustainable, and more equitable world for everyone.

Pricing

• Price: £450 to £1,740 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@dugdaledigital.com. Tell them what format you need. It will help if you say what assistive technology you use.