On Device Solutions Ltd.

myJobCard

myJobCard is the highest-rated mobile work and asset management mobile application which integrates with SAP ECC and S/4 HANA on the SAP store (Rating verified G2). Within SAP ERP, myJobCard integrates with SAP Plant Maintenance (PM) and Customer Service (CS) modules to enable Mobile Asset Management for remote workers.

Features

• Dynamic Form Engine
• Supervisor View
• Native UI for best Performance and UX
• Maps & Enterprise GIS Integration.
• Smartphone and Tablet/Desktop support
• Offline Working

Benefits

• Digitisation of Asset Management Process
• Better Quality Data
• Build your own data capture forms
• Rapid Deployment
• SAP mobile plant maintenance

£10 to £100 a user a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nsingla@ondevicesolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

241251752625704

Contact

Navdeep Singla
01217692048
nsingla@ondevicesolutions.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: SAP Plant Maintenance module; SAP Enterprise Asset Management (EAM) Module
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: No
• System requirements:
  • SAP ECC 6.0 EHP2
  • SAP S/4 HANA

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 2 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Basic SLA is included in the product support.; Enhanced SLA are available for an additional 20% fee.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Through an onboarding process.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data is stored in user's SAP system.
• End-of-contract process: Removal of the software from customer system is not included.

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Runs on Mobile phone, tablet and Windows Desktop.
• Service interface: No
• User support accessibility: WCAG 2.1 A
• API: No
• Customisation available: Yes
• Description of customisation: Through their internal terms, our consulting or 3rd party consulting partners.

Scaling

• Independence of resources: Scalable underlying PaaS.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Data is user's SAP system.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.9%
• Approach to resilience: Underlying PaaS is resilient. Works offline.
• Outage reporting: Email Alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Roles based access controls.
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Approachable
• ISO/IEC 27001 accreditation date: 02/09/2023
• What the ISO/IEC 27001 doesn’t cover: Everything is covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO 27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We follow an ISO change management process.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerability control based on ISO 27001
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: ISO 27001
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: ISO 27001

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We have company EV scheme where employees have participated with enthusiasam.

Pricing

• Price: £10 to £100 a user a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 days assisted trial on qualification.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nsingla@ondevicesolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.