SEP2 LIMITED
Wingman Human Risk
Wingman Human Risk is a comprehensive managed service combining Check Point Harmony Email and Collaboration for technical defence with KnowBe4 for high-impact security awareness training and phishing simulations. It is designed to secure your digital environment by transforming human error into a strong asset against sophisticated cyber threats.
Features
- Blocks phishing, zero-day, Business Email Compromise using patented API technology.
- On-demand, interactive education using storytelling and real-life examples.
- Validates employee education and strengthens resilience against social engineering.
- Analyses historical communications to prevent impersonation and Business Email Compromise.
- Inspects internal communication in real-time to stop insider threats.
- Security beyond the inbox: apply protection to multiple communication mediums.
- Enforces policies across emails to prevent sharing of sensitive data.
- Evaluates user actions using USB sticks, QR codes, and SAPA.
- Rapid onboarding for Microsoft 365 and Gmail in minutes.
- Tiered support options delivered from SEP2’s Leeds ISO27001 SOC.
Benefits
- Transforms human error into a strong cyber security asset.
- Makes security training engaging, not a burden, for employees.
- Strengthens team resilience against social engineering with validated campaigns.
- Blocks sophisticated attacks like BEC and zero-day phishing using AI.
- Determines prior trust relationships to prevent impersonation and account takeover.
- Prevents lateral attacks by inspecting internal communications in real-time.
- Secures file-sharing against malware and prevents accidental data loss.
- DLP policies prevent accidental or malicious sharing of sensitive data.
- Evaluates user behavior using advanced testing beyond the email inbox.
- Proven Malware catch rate (99.91%) by the NSS labs.
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
2 4 1 5 8 9 0 6 8 7 4 1 3 5 9
Contact
SEP2 LIMITED
sep2 sales team
Telephone: 03300437372
Email: sales@sep2.co.uk
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Other
Service scope
- Service constraints
- Services are primarily delivered remotely from our 24/7/365 UK-based SOC; we do not outsource or offshore operations. While virtual support and visits to our SOC are included, on-site attendance at customer locations may incur additional travel costs. The solution relies on Check Point's and KnowBe4's SaaS platform for management. DLP, Archiving, Leaked Credentials, Security Training (Check Point's Harmony Email and Collaboration), and DMARC are available modules. KnowBe4 will require scoping for the full feature requirements to provide a bespoke package
User support
- Email or online ticketing support
- Yes
- Support response times
- P1 (Critical) questions, response is provided within 15 minutes. P2 (High) questions, response is provided within 1 hour. P3 (Medium) questions, responses are within 4 hours. P4 (General Enquiries) questions, responses are within 8 hours
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Web chat is accessible through a secure site requiring a user account. Users will be able to query, modify and create support tickets. Users are not able to modify account details through a web chat, and they cannot change or update users. The chat function complements a more rigorous and dedicated ticket management system. Web chat is not designed to deliver the core functions and ongoing communication methods for service delivery.
- Web chat accessibility testing
- None. SEP2 have a roadmap for the development of the web chat functionality and features, including assistive technology, for users.
- Support levels
- SEP2 provides a single, comprehensive support level for the Wingman EDR service. We do not operate a traditional tiered support methodology; instead, we deliver unlimited and unrestricted 24/7/365 support to all customers. This includes direct access to our UK-based Security Operations Centre (SOC) analysts and engineers without navigating through non-technical helpdesk layers. All support costs are fully inclusive within the service being provided. BASIC, STANDARD and ENHANCED support packages are available for organisations that require light assistance to a more robust and complete managed service.
- AI chatbot
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Check Point Software Technologies, KnowBe4
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Network architect | £1,500.00 | |
| Lead network architect | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,500.00 | |
| Lead security architect | £1,500.00 | |
| Principal security architect | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £1,500.00 | |
| Senior technical architect | £1,500.00 | |
| Lead technical architect | £1,500.00 | |
| Principal technical architect | £1,500.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,500.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,500.00 | |
| Principal cyber security audit and assurance | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £1,500.00 | |
| Lead cyber security governance and risk manager | £1,500.00 | |
| Principal cyber security governance and risk manager | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security monitoring | £1,500.00 | |
| Principal cyber security monitoring | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security incident response | £1,500.00 | |
| Principal cyber security incident response | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security vulnerability management | £1,500.00 | |
| Principal cyber security vulnerability management | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security digital forensics | £1,500.00 | |
| Principal cyber security digital forensics | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security penetration testing | £1,500.00 | |
| Principal cyber security testing | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security secure systems architecture and design | £1,500.00 | |
| Principal cyber security secure systems architecture and design | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- Friday 21 December 2018
- What the ISO/IEC 27001 doesn’t cover
- Nothing. The certification covers the whole organisation.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Bee1f05f-b715-4f2b-bc36-27fd6ddc66ab
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- D926878b-32ee-4e25-afa0-46693c10b31a
- Other security certifications
- Yes
- Any other security certifications
- CREST:SOC
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@sep2.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.