FLINT UK TECHNOLOGY SERVICES LIMITED
Business Transformation
Business Transformation involves fundamental changes in processes, technologies, and culture to significantly improve performance, market positioning and the entire business model. Flint Technology Services achieves this through Process Management, Requirements Capture, Business Analysis, and Strategic Consultancy, enabling companies to adapt to market changes, embrace digital innovation, and cultivate continuous improvement.
Features
- Streamline workflows for operational efficiency
- Eliminates inefficiencies for enhanced performance
- Aligns processes with business goals
- Increases productivity and customer satisfaction
- Involves stakeholder engagement for strategic alignment
- Documents functional and non-functional requirements
- Utilises analytical techniques for improvement opportunities
- Facilitates communication between stakeholders
- Guides strategic decision-making processes
- Leverages market insights for external opportunity capitalisations
Benefits
- Enhanced operational effectiveness through process optimisation
- Greater alignment of business practices with strategic objectives
- Improved customer satisfaction from streamlined services
- Increased organisational agility in changing market conditions
- Clear documentation of business requirements for focused efforts
- Strategic positioning for competitive advantage
- Data-driven insights for informed decision-making
- Effective communication and collaboration among stakeholders
- Comprehensive understanding of market dynamics and trends
- Sustained success in a rapidly evolving business environment
Pricing
£400 to £1,100 a unit
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at daren.lawrence@flintmail.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 4 1 6 7 7 3 1 5 2 9 9 0 6 4
Contact
FLINT UK TECHNOLOGY SERVICES LIMITED
Daren Lawrence
Telephone: 07917770888
Email: daren.lawrence@flintmail.com
Planning
- Planning service
- Yes
- How the planning service works
-
Flint Technology Services, an employee owned business, has a holistic approach to business transformation that integrates seamlessly with the planning and implementation of cloud hosting or software services. Initially, through process management, we systematically identify and analyse your current processes, pinpointing areas where cloud solutions can enhance efficiency and effectiveness. Understanding your business requirements is our next step, where we meticulously outline your needs, goals, and objectives to ensure that the cloud services align perfectly with your strategic vision.
Our business analysis phase dives deep into assessing the impact of cloud solutions on your operations, leveraging data to inform our strategy. This analysis ensures that the proposed changes align with your organisational goals and operational frameworks.
Finally, through strategic consultancy, we provide expert guidance on aligning your cloud hosting or software services with broader market dynamics and your specific competitive landscape. This comprehensive approach not only prepares your organisation for a seamless transition to cloud services but also ensures that your move is strategically sound, operationally efficient, and positioned for long-term success. By addressing key areas of organisational development, we facilitate a strategic and purposeful transformation journey, empowering your business to navigate the complexities of change and achieve sustained success. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our approach to assisting buyers with migrations and/or transitioning between cloud services is grounded in a comprehensive understanding of business transformation. Through process management, we evaluate the existing operational processes, identifying areas where cloud migration can drive efficiency and eliminate inefficiencies. By understanding your business requirements, we ensure that the migration aligns with the strategic goals, capturing essential functional and non-functional needs tailored to your cloud objectives.
During the business analysis phase, we leverage analytical techniques to forecast the impact of cloud migration, ensuring decisions are data-driven and supportive of your broader strategic objectives. This step is crucial for identifying the most suitable cloud solutions and planning the migration process to minimise disruption.
Strategic consultancy plays a vital role in navigating the complexities of cloud migration. Our experts provide guidance on selecting the right cloud services, considering market dynamics and your competitive position. We recommend strategies that not only facilitate a smooth transition but also position you to capitalise on new opportunities offered by cloud technology.
Our integrated approach ensures that your cloud migration is strategic, efficient, and aligned with your long-term success, leveraging the full potential of cloud solutions to enhance your operational efficiency and market responsiveness. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our approach to quality assurance and performance testing within the realm of business transformation is rooted in a thorough and strategic framework. We begin by analysing and optimising your business processes, ensuring they are efficient and aligned with your goals. This optimisation forms the baseline for establishing high-quality operations that are both effective and reliable.
We place a strong emphasis on defining clear, actionable objectives for quality and performance. This ensures that every aspect of the transformation initiative, meets your exact needs and adheres to the highest standards.
We employ advanced analytical techniques to assess and predict the impact of new technologies and processes on your operations. This involves conducting detailed data analysis and performance metrics to identify areas for improvement and data network assurance thus ensuring that the proposed solutions not only meet but exceed your expectations.
Finally, we provide expert guidance on implementing best practices and leveraging innovative technologies to enhance quality and performance. Our consultants offer insights into market trends and technological advancements. This strategy ensures that quality assurance and performance testing are integral to your transformation journey, guaranteeing operational excellence and competitive advantage.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 1 business day
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 A
- Web chat accessibility testing
- N/A
- Support levels
- Support can be provided according to buyer requirements - Details available upon request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BS EN ISO/IEC 27001:2017
- ISO/IEC 27001 accreditation date
- 09/05/2023
- What the ISO/IEC 27001 doesn’t cover
- This ISO covers the following: Information security Management in the provision of ICT solutions to the Vendors and Operators primarily within the UK Telecommunications industry involving the planning, advice, training, project management and implementation of technical solutions by Flint UK Technology Services Ltd from our UK Registered office.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Flint Technology Services is committed to playing an active role in the global effort to combat climate change. Our dedication to sustainability is woven into the fabric of our operational policies and corporate ethos. Recognising the significant impact that everyday activities can have on the environment, we actively encourage and enforce policies aimed at reducing our carbon footprint.
This includes the conscientious management of resources within our offices and facilities, such as turning off lights and electrical equipment when not in use to save energy and benefiting from water conservation measures by installing water coolers in the office.
The adoption of a hybrid working method significantly contributes to energy savings and reduces the need for employees to commute, thereby lowering their carbon footprint. As a result, our office is less frequently used to full capacity, resulting in improved efficiency and flexible management of resources such as: heating, cooling and lighting.
Flint offers all employees the option to invest in Electric Vehicles (EV) as EV’s significantly contribute to the fight against climate change by reducing the reliance on fossil fuels, a major contributor of greenhouse gas emissions. EV’s operate on renewable energy sources making them a greener alternative than petrol or diesel vehicles. Furthermore, employees are encouraged to use greener transportation such as trains as opposed to driving petrol or diesel vehicles to promote environmental sustainability.
Through these actions, Flint Technology Services not only minimises its environmental impact but also sets a standard for responsible behaviour within the technology sector. Our approach reflects a deep-seated belief that small changes, when adopted collectively, can lead to substantial environmental benefits, aligning our business operations with the broader goal of safeguarding our planet for future generations.Covid-19 recovery
As Flint continues to navigate through the aftermath of the COVID-19 pandemic, our COVID-19 recovery strategy focuses on addressing the direct and indirect impacts of the crisis on our services and stakeholders.
Our approach encompasses the enhancement of our Health and Safety protocols, aimed at safeguarding both employees and clients. To facilitate this, we have implemented a hybrid working model wherein employees are only required to attend the office once per week, with the remaining 80% of their work performed remotely.
Furthermore, to enhance team cohesion and boost morale, we have reintroduced team days out and various bonding activities, ensuring that our employees reconnect and strengthen their collaborative ties in a safe and enjoyable manner. In addition, our monthly town hall meetings play a pivotal role in fostering open communication and engagement across Flint, allowing employees to share insights, voice concerns and stay informed about company developments.
Moreover, we offer robust health benefits through partnerships with AIG Smart Health and Vitality. These programmes provide tailored health advice, fitness tracking along with personalised fitness plans to help our team maintain optimal health during these challenging times.
Our team recognises the critical importance of mental well-being, as a result we have invested in a dedicated team of mental health specialists offering personalised care, ensuring each employee receives the required support to their individual needs. Whether employees need support with coping strategies, therapeutic sessions, or ongoing counselling, our mental health support is designed to help employees navigate both personal and professional challenges effectively.Tackling economic inequality
Economic inequality poses significant challenges to social cohesion and economic stability, requiring multifaceted strategies to address it, in addition it is essential to implement policies that promote access to education and healthcare, ensuring everyone has the opportunity to improve their economic status.
Flint Technology Services is actively contributing to the reduction of economic inequality by championing apprenticeship programmes that provide invaluable on-the-job training alongside a competitive wage. Our apprentices are not only equipped with technical expertise but also seamlessly integrated into the tech industry, enhancing their job prospects and potential for higher future earnings.
A salary benchmarking exercise was conducted, taking into consideration the nature of each role. Salaries were referred according to either the geographical office location (within M25) or by industry specialism, such as technical roles. Any positions that were identified as falling below the established salary range were granted an additional increase to align them with market rates.
3 years ago Flint introduced an enhanced cost living pay increase to all employees. Since its inception, we have consecutively paid these increases each year. Additionally, we provided all employees with access to an AAG Financial Education package. This initiative aims to empower employees by providing them with the knowledge and tools necessary to make informed financial decisions. By understanding how to effectively manage and maximise their earnings, employees can build a more secure financial future for themselves and their families.Equal opportunity
Flint Technology Services is committed to fostering a culture of inclusivity and equality, central to our mission is the principle of providing fair and equal opportunities to all individuals, regardless of their background, identity, or circumstances.
We implement this commitment through comprehensive transparent recruitment and promotion practices, ensuring that talent, effort and merit are the sole determinants of an individual's progression within the company.
Our policies are designed to eliminate bias, promote diversity and create an environment where all employees feel valued, respected and empowered to reach their full potential.
By actively working to dismantle barriers and championing individuals, Flint Technology Services not only enhances its operational excellence but also contributes to a more equitable and inclusive tech industry. Through these efforts, Flint strives to set a benchmark for fairness, recognising that our collective strength is magnified when every individual is given the chance to succeed.Wellbeing
As an employee-owned business, at Flint Technology Services, we firmly believe that the wellbeing of our employees is paramount to our success. Our commitment to fostering a healthy, positive work environment is reflected in our wellbeing policy, designed to support the physical and mental health of all employees.
We are committed to encouraging a work-life balance that cultivates both personal and professional development for every employee. To achieve this we introduced Vitality, an employee support service. Vitality promotes healthier lifestyle choices among employees through various initiatives such as rewards for exercising. Furthermore, employees also benefit from: 24/7 access to GP, physiotherapy and extensive medical cover.
Moreover Flint has also introduced AIG Smart Health, providing employees with: Access to specialist nutritionists to discuss dietary requirements, personalised 4 or 8 week programme design by sports coaches and nutrition experts, mental health support and counselling as well as a second opinion on medical conditions from world-leading experts
By actively promoting wellbeing through these initiatives, we empower our employees to excel both in and beyond the workplace. Affirming our belief that a satisfied team forms the foundation of a thriving company.
Pricing
- Price
- £400 to £1,100 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at daren.lawrence@flintmail.com.
Tell them what format you need. It will help if you say what assistive technology you use.