Zscaler & Microsoft 365: Zero Trust Secure Cloud Access (SASE/SSE)
Enhance your Information Assurance with our Zscaler implementation service. We design Zero Trust Network Access (ZTNA) and Secure Web Gateways integrated with Microsoft 365 and Entra ID. This provides government organisations with secure, high-performance cloud access, reducing cyber risk and ensuring compliant connectivity for Official-Sensitive data across hybrid environments
Features
- Zscaler readiness assessment aligned to government security requirements
- Zero Trust Network Access design and implementation
- Secure web gateway configuration for Microsoft 365 traffic
- Integration with Microsoft Entra ID and Conditional Access
- Zscaler Internet Access policy design and configuration
- Device posture and access enforcement integration
- Secure access for remote and hybrid users
- Logging, monitoring and security visibility enablement
- Alignment with NCSC and CIS security principles
- Security documentation and operational handover
Benefits
- Enhances Microsoft 365 security through Zero Trust access
- Reduces exposure to internet-based threats
- Improves secure access for remote and hybrid users
- Aligns cloud access with government security expectations
- Strengthens identity and access security controls
- Improves visibility of user and application access
- Reduces reliance on traditional network perimeters
- Supports scalable, cloud-native security architecture
- Improves organisational cyber resilience
- Maximises value from Microsoft and Zscaler investments
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
2 4 3 4 6 3 0 8 9 0 6 1 7 4 4
Contact
KONSOLUTE LTD
Konsolute Government Procurement
Telephone: +44 20 8152 4102
Email: sales@konsolute.com
About your service
- Service categories
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Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Other
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- Our standard response times differ at weekends. Core support hours operate Monday to Friday from 08:30 to 18:00, during which priority incidents follow our defined SLA response targets. Weekend support is available; however, response times may be longer and follow an extended SLA window. Full weekend response times and escalation paths are detailed in our Service Definition.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- We use HaloITSM for our web-chat. HaloITSM provides full keyboard navigation, high-contrast modes, and has undergone assistive-technology user testing. The live-chat and self-service portal conform to WCAG 2.1 accessibility standards
- Support levels
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We provide tiered support tailored for public-sector requirements.
Our service includes Level 1, Level 2, and Level 3 support. A named technical lead is assigned to oversee service quality and escalations. Support is available during core business hours, with extended and weekend response times operating under adjusted SLAs. Full response and resolution times are detailed in the Service Definition and are fully customisable. - AI chatbot
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,100.00 | |
| Senior enterprise architect | £1,500.00 | |
| Lead enterprise architect | £1,750.00 | |
| Principal enterprise architect | £2,000.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 633ce8e3-0f5c-48f9-af17-f3957b2b8652
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- D1a9172f-0bae-4b4d-ab05-d755e385dd8b
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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