CHESS ICT LIMITED

Forcepoint Next Generation Firewall (NGFW)

Enterprise SD-WAN connectivity and NGFW security for distributed enterprises. Use SD-WAN to replace costly MPLS. Accelerate Office 365 performance, boost resilience without sacrificing security. Defend networks against emerging exploits and malware.

Features

  • Modular appliances and virtual appliances for every environment
  • High availability, mixed clustering
  • Multi-link connectivity for SDWAN
  • Automated, zero-downtime updates
  • Policy-driven centralized management
  • Actionable, interactive 360° visibility
  • Built-in NGFW, VPN, proxies, and more
  • Top-ranked anti-evasion defense
  • Unified virtual and physical security
  • Anti-malware sandboxing

Benefits

  • Replace MPLS and go direct to cloud
  • Stop evasions that bypass your IPS
  • Respond to incidents in minutes, not hours
  • Decrypt traffic while safeguarding privacy
  • Extend your network into the cloud
  • Control access to web content
  • Protect high-assurance systems
  • Regain control of shadow IT
  • Offer SD-WAN and NGFW security as an MSSP
  • Human-centric endpoint context

Pricing

£725 a licence a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ChessICT.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

2 4 4 1 9 4 2 8 9 1 1 8 3 0 4

Contact

CHESS ICT LIMITED Joanne Austin - Commercial Bid Lead
Telephone: 0800 688 8858
Email: bids@ChessICT.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
AWS, Azure, GCP, OCI or VMware/KVM private cloud environment
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None
System requirements
  • NGFW vAppliance: Variable CPU Cores from 2-8, and;
  • Min storage of 8GB and min RAM 4GB.
  • Management server: Linux or Windows Server OS and;
  • Min 6GB storage, min 6GB RAM, min 2 CPU cores.
  • Log Server: Linux or Windows OS - and;
  • Min 16GB RAM, 50GB min storage, min 2 CPU cores.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
End-of-contract process
Please contact a representative for details

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
WCAG 2.0 AA All features and functionality are available to be configured via a web browser or dedicated client.
Accessibility standards
None or don’t know
Description of accessibility
None - All features and functionality can be configured via a web browser
Accessibility testing
N/A
API
Yes
What users can and can't do using the API
"Administrators may use either the RESTful API or Python API for full NGFW policy configuration and status monitoring.
Full API documentation is available on request. https://www.websense.com/content/support/library/ngfw/v66/rfrnce/ngfw_660_rg_smc-api_a_en-us.pdf (for existing customers with a login) or https://smc-python.readthedocs.io/en/latest/"
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
"Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services.

Scaling

Independence of resources
Available upon request

Analytics

Service usage metrics
Yes
Metrics types
Please contact a representative for details.

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Information available upon request
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
PDF

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Available upon request
Data protection within supplier network
Other
Other protection within supplier network
Available upon request

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available upon request
Approach to resilience
Available upon request (not public knowledge)
Outage reporting
Available upon request

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Information available upon request
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
Information available upon request (not public information)

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Coalfire
ISO/IEC 27001 accreditation date
2021
What the ISO/IEC 27001 doesn’t cover
Information available upon request
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
2022
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
"1. Yes; Cloud Security Alliance; updated 2022;
https://cloudsecurityalliance.org/star/registry/forcepoint-cloud-limited"
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
ISO 27018
SOC 2 type II

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Information available upon request
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Information available upon request
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Information available upon request
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Information available upon request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Forcepoint supports Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) initiatives through a variety of measures, policies and procedures supported by leaders and teams with appropriate subject matter expertise. As an information technology company without traditional manufacturing operations or real estate ownership supporting product development/services, our focus on “environment” is associated with sustainability initiatives.
Forcepoint implements reasonable steps to maximize office environment energy efficiency through flexible work arrangements. A large portion of employees are classified as “remote” workers (work from home fulltime) or flex workers (two-days maximum in office per week). This initiative is permanent and will not change once COVID-19 restrictions are removed. Since 2020, Forcepoint seeks to minimize commercial office space footprint. Forcepoint remains steadfast in supporting environmental sustainability through environmentally responsible programs: e-wastes, recyclables and decreasing energy consumption.
Measures and documents in place to support ESG concepts include, but are not limited to:
•Hired fulltime Environmental, Health & Safety (EHS), Principal under the Global Real Estate & Facilities (GRE&F) organization in 2020.
•Flexible work arrangements reduce carbon footprint via decreased transportation emissions and impact on environmental resources required to support commercial office spaces. (HR policy: employee work environment guidelines as core component of Forcepoint’s standard work model supporting sustainable, effective work environment.).
• Office lighting systems sensors designed to automatically shut off overhead lighting based on lack of motion.
• Recycle waste bins throughout offices. Company programs include recycling measures: paper (e.g., shred bins), cardboard, cans, bottles, electrical waste, light bulbs, and batteries.
• Shared multifunctional printer stations reducing paper consumption.
• Custodial services utilizing sustainable cleaning solutions.
• IT e-waste initiatives: partner pick-up, destruction and certification.
• IT “Bring Your Own Device Policy” decreases company-issued IT devices and e-waste.
• Reducing IT footprints moving from onsite data centers/server rooms to cloud and co-location model.
Covid-19 recovery

Covid-19 recovery

Forcepoint implemented Site Incident Support Teams (“SIST”) for each major site. The SIST includes a designated site leader along with representatives from Facilities, Human Resources and IT and will be responsible for facilitating local response to any crisis situation, including COVID-19. As we begin office reopening efforts, the SIST will lead site-level efforts, including ensuring overall governance in line with local requirements.
Tackling economic inequality

Tackling economic inequality

Social purpose, including a focus on economic inequality is very important to Forcepoint. Forcepoint has a formal Diversity & Inclusion program which focuses on providing employment opportunities, improving education and training, an Allyship program, Annual D&I Forum, among other activities. We also focus on Supplier Diversity and manage cybersecurity risk.
Equal opportunity

Equal opportunity

"• Director, Inclusion & Diversity under the CHRO.
• “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are.
• Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation.
• Inclusive Behaviors and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviors and apply these behaviors to everyday work situations. Key elements: Inclusive behaviors content, Inclusion observations, leader score card to chart progress overtime.
• Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition.
• Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues.
• Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint
• Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach.
Wellbeing

Wellbeing

"Employee wellbeing is a critical priority and woven into the fabric of Forcepoint. It is supported by many programs and policies.
• Internal Environmental Health and Safety group – Mission is to uphold global standards that ensure Forcepoint operations are safe and environmentally responsible while protecting the health of our employee. These programs include Covid-19 work-safe practices and policies, work safe training, Safety Moments published on regular basis, Ergonomics assessments and resources, Injury/Illness Reporting, environmental programs.

• UK Employee Benefits – A variety of programs are available to employees to promote and support Wellbeing. Programs include full healthcare benefits including medical, dental and vision, Pension, Gym memberships, Childcare vouchers, Cycle to Work program, Payroll Giving, Employee Assistance Program, Spring health program, Paid Time off (24 days annually), PTO program, LOA program, Adoption program, All Hybrid/Flexible working environment.

Pricing

Price
£725 a licence a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Please contact a representative for details.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ChessICT.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.