i3Works Ltd

IT Transformation

IT Transformation is at the heart of digital services at i3Works. Our experienced IT Transformation practitioners who offer stand-alone advice or manage a fully integrated IT Transformation programme.
Whatever your IT transformation maturity or scope, i3Works has the expertise to support your enterprise’s IT transformation to deliver your business objectives.

Features

• IT Transformation at Project, Programme, Portfolio or Enterprise levels
• IT Transformation strategy management and programme management
• Innovative approaches, including Prosci ADKAR, IMA AIM and Agile Change
• Managing people and HR streams of change programmes
• IT Transformation management methodology examples and templates
• Stakeholder engagement and communications plans
• Benefit Identification, Planning, Review, Measurement and Realisation
• BluePrint design including “As is” and “To be” mapping
• Ready-made (but tailorable) templates and processes to accelerate delivery
• Transition managers, business process / change analysts, organisation consultants

Benefits

• Managing, monitoring and realising your business case and benefits
• Successfully achieving embedded and sustained IT Transformation
• Maximising adoption of your Business IT Transformation programme
• Delivering a step change in your organisation’s culture
• Identifying, analysing and mitigating the impact of aggregated risks
• Preparing your employees for effective transition and IT Transformation
• Assured operational business continuity with minimal fallout during transition
• Ensuring effective management of resistance and maximising adoption and engagement
• Maximising cost efficiencies from your deployed change
• Improved processes and effective ways of working

£350 to £1,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bd@i3Works.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

245088259409859

Contact

Ben Ames
01172 338903
bd@i3Works.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our planning and project controls professionals are highly skilled at supporting all aspects of digital delivery to GDS standards including cloud hosting and software services specifically. Highly certified by the Association of Project Management (APM) and PRINCE 2, our team of over 30 planning consultants bring their collective experience to support our cloud hosting migration services with robust planning disciplines supported by the use of leading tools such as Primavera P6 and Microsoft Project to ensure successful outcomes. Please see our service description for more detailed information and/or get in touch using the contact details provided to understand how our team can help with planning and delivery of your cloud project.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide training on the software tools described in our services and/or within the discipline referred to within the service description. Please see our service description for more information and/or get in touch at the contact details provided.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Primavera P6
  • MS Project (EPM)
  • Predict!
  • Active Risk Manager (ARM)
  • SAP
  • Boxarr
  • Excel
  • MS Office
  • Sharepoint
  • OneDrive

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our service management and transition consultants have a wealth of experience helping all tiers of government set-up and plan their migration to the cloud. Operating as part of our Digital Design & Technology (DDaT) function, we create and deliver set-up and transition strategies that ensure adherence to GDS standards and incorporate developing service management standards such as ITIL4, giving customers confidence that they will achieve successful outcomes. Please see our service description for more detailed information and/or get in touch using the contact details provided to understand how our team can help with the set-up and transition of your cloud services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: Our service management team currently delivers ongoing support to buyers across all tiers of government by enhancing existing support capability. We are able to provide consultants across service operations to provide a full service management layer or compliment existing capability within individual service pillars where required. We are an Axelos Consulting Partner, certified to provide capability assessments across 34 ITIL aligned management practices as well as full maturity assessments. This experience is not limited to ITIL and can be used to assess and advise on best practice implementation of service management capability regardless of framework and is one example of how i3Works continue to support buyers during and post-implementation of their cloud hosting services. . Please see our service description for more information and/or get in touch at the contact details provided.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our service design and management team assist clients across all government tiers with the planning, design, set-up and migration of their cloud services. Operating to GDS standards we ensure that all our engagements contain sufficient capacity to assist in the transition and handover to live service, typically to a customer provided in house team or chosen 3rd party SIAM provider. Our consultants remain engaged with the project until completion and are available to provide on-going support as required at our rate card provided in person or by phone as appropriate.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA (now Perry Johnson Registrars)
• ISO/IEC 27001 accreditation date: 16/09/2020
• What the ISO/IEC 27001 doesn’t cover: "Where staff use client, partner or associate IT systems, the staff and i3Works information remain in scope. Their adherence to the baseline security standards set by i3Works still apply, however, the IT assets fall out of scope in that they are owned and managed by another entity. ; ; The following Annex A controls are excluded from scope because they are deemed not applicable/ relevant: ; A.9.4.5 Access control to Program source code; A.10.1.1 Policy on the Use of Cryptographic Controls ; A.10.1.2 Key Management ; A.11.1.5 ; A.11.1.6 Delivery & Loading Areas ; A.11.2.1 Equipment Siting & Protection; A.11.2.2 Supporting Utilities ; A.12.1.4 Separation of development, testing and operational environments; A.14 controls - Development "
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  i3Works is committed to achieving Net Zero by 2030 and has partnered with an independent assessor, Carbon Neutral Britain, to work towards offsetting our carbon footprint. In July 2021 i3Works began developing an Environmental Management System aligned to the requirements of ISO14001. The company’s carbon expenditure for the last year will be measured and our footprint for the year will be offset by our investment in carbon offsetting projects. Our offsetting projects are verified by at least one of the three largest and most regulated standards in the world and 10% of our total investment will be in UK based projects, creating new green spaces and promoting the transition from conventional fuels to renewable energy sources. ; ; i3Works encourages its employees to act sustainably and we provide our staff with reusable water-bottles and coffee flasks to discourage the use of single-use plastic bottles and paper coffee cups. We are committed to donating instead of scrapping our old and/or obsolete IT equipment so it can be reused and recycled, as electronic waste is having a significant impact on the global environment and climate. In addition, i3Works has shifted to a paperless office format and we discourage the use of printing in favour of digital alternatives. ; ; Although we have adopted and encourage remote working, using collaboration tools to cut down on non-essential business travel, we do understand that office and client visits are necessary not only for the benefit of the project but also for interaction and the well-being of our staff and colleagues. As such we promote the use of public transport and have an electric car lease and cycle to work scheme to help reduce the environmental impacts of these journeys. Lastly, we sponsor various charities and events that focus on the environment and conservation such as the Tree Council.
• Tackling economic inequality:

  Tackling economic inequality

  i3Works promotes the concept and the ethos of the ‘Living Wage’ and considers paying the living wage to staff and contractors to be a core part its of Corporate and Social Value policy and that this commitment has helped improve recruitment and relationships with our employees and clients. We actively promote the company’s Project Controls Academy and Fast Track Consultant scheme. These schemes provide in-depth and structured learning as well as practical experience to help train those employees new to project consultancy to give them the skills they need to be effective project controllers and project managers. These schemes are open to everyone, and we encourage people from all backgrounds to apply, they particularly appeal to recent graduates, those wishing for a career change and military veterans, helping them to obtain new skills, professionally recognised qualifications and relevant experience thereby making us a net contributor of new project delivery talent.; ; i3Works recognise and understand that the COVID-19 pandemic has caused many people to re-evaluate their careers and work-life balance and resulted in difficulty and economic hardship across the country. We recognise, as part of the recovery process and wider development of the national workforce, that skill shortages, particularly in high-growth sectors such as project management, must be addressed and overcome. Therefore, whilst i3Works is headquartered in the South-West, we recruit people from a variety of backgrounds and experiences from across the UK and post job adverts on a wide variety of recruitment platforms.
• Wellbeing:

  Wellbeing

  i3Works provides its employees with a health package through Vitality, which includes private medical health cover, incentivised physical fitness programmes and professional Mental Health services such as counselling and guidance. i3Works enrol employees in Mental Health first aid courses and have several Mental Health First Aiders. We work to ensure an open, non-judgemental and supportive working environment where all are confident talking about mental and physical health issues and concerns. ; In 2021 we also put in place a specific well-being benefit, giving each employee £80/month to spend on activities that improve their mental health and well-being (i.e. counselling, yoga, massage). We also have a ‘Health & Well Being at Work Policy’ and within the Sickness and Absence policy there are provisions for reasonable adjustments and leave for disabled employees.

Pricing

• Price: £350 to £1,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bd@i3Works.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.