OneAdvanced Limited

OneAdvanced's Time Capture

OneAdvanced Time Capture is a cloud-based timekeeping and time capture platform for legal and professional services organisations. It enables billable time capture 24/7, however users are working, simplifying time capture and reducing administrative burdens. Built-in dashboards boost user productivity and visibility, while validation controls strengthen compliance.

Features

• Access Time Capture anywhere with offline mode available
• Geographically resilient hosting via Microsoft Azure
• Data encrypted with federated sign-on and HSTS enforced
• API first design enables seamless integration with other systems easily
• Database transaction logs backed-up every 10 minutes
• Database fully backed up 12 hourly with 35-day retention
• Database geo-replication available, if required
• In-app support available for users needing assistance
• Meets broad set of international and industry specific compliance standards
• Regular security testing and CyberEssentials Plus certification

Benefits

• Auto-populate matters with trigger words for faster time entry
• Auto-complete data with spell checks to reduce rework
• Capture billable time across emails, calls, Teams, and activities
• Track time across tasks seamlessly with SmarTimer toolbar
• Automated alerts notify users of compliance issues and rules
• Validate time entries against firm bill rules and budgets
• Reduce revenue leakage with automatic suggestions of missed time entries
• Bulk import and submit time entries in minutes.
• Stay on track with in-app, email, or SMS reminders.
• Improve visibility with management reports, e.g. WIP and unsubmitted time

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmanagementteam@oneadvanced.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

245694336205847

Contact

Bid Support
0330 343 8000
bidmanagementteam@oneadvanced.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Enterprise performance management

  Financial

  • Financial and Accounting Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: OneAdvanced's Time Capture solution seamlessly integrates with various project management and accounting systems, enhancing their functionality with accurate time tracking. This allows for streamlined workflows and improved productivity across multiple platforms, including ERP and project management tools.
• Cloud deployment model: Private cloud
• Service constraints: Our Cloud upgrades require a brief maintenance window, which is typically scheduled outside of regular hours. Users are notified at least two weeks in advance of any planned maintenance to minimise disruption.
• System requirements:
  • Any browser
  • Any desktop - including virtual

User support

• Email or online ticketing support: Yes
• Support response times: Our support model provides comprehensive assistance, primarily operating 09:00 to 17:30 Monday to Friday, excluding UK bank holidays. During these hours, support is available via phone and the support portal. Although there is no out-of-hours support, customers can access the support portal 24/7/365 to log and review cases, and access our knowledge base of FAQs and 'how-to' documents.; ; OneAdvanced provide service level agreement including response and resolution times, for each case the priority level is agreed with the customer:; ; Priority 1 - Target within 2 hours; Priority 2 - Target within 4 hours; Priority 3 - Target within 8 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Our support teams can be contacted online via the customer portal, or by telephone. Support is provided around a priority and escalation system. When an incident is reported, a priority level is based upon the information provided and business impact. Cases will be prioritised based on urgency, severity, afflicted user count, and scope of request. Target service levels and response times are assigned based on an initial appraisal of the problem but can be revisited at any time by the client. The escalation procedure is designed to progress each call as efficiently as possible. OLA's are in place for escalations beyond support into the development and professional service teams. The OneAdvanced Essentials support package is included in subscription costs. OneAdvanced Enhanced support packages incur a premium calculated as a % of the subscription cost, providing added value including enhanced responses times, early feature access and value realisation pulse checks
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: OneAdvanced helps users start using the service using an implementation methodology that is PRINCE2-aligned with agile delivery principles where appropriate, following structured stages with defined deliverables, controls and approvals.; ; The OneAdvanced implementation methodology focuses on delivering rapid, efficient, and cost-effective solutions tailored to each client’s needs. It emphasises automation, user-friendly design, and minimal disruption to day-to-day operations.; ; When implementing OneAdvanced's Time Capture, we work closely with the customer subject matter experts to identify requirements and outcomes, following by rapid configuration and continuous finessing of the configured solution.; ; Professional Services are provided to support the implementation in the following activities: -; 1. Project Mobilisation (Role: Leading); 2. Solution Design (Role: Leading); 3. System Configuration and Data Migration (Role: Supporting); 4. System Training (Role: Leading); 5. System Familiarisation (Role: Supporting); 6. Solution Deployment / Go Live (Role: Supporting); 7. Project Closure (Role: Supporting); ; OneAdvanced supports users with change management assets including: -; 1. Virtual or face to face training; 2. eLearning; 3. Quick reference guides; 4. Knowledge base; 5. Help Docs; 6. Online Help; 7. Webinars; ; Ongoing access to all training resources is maintained post go-live to support onboarding and continuous learning.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Microsoft Word
  • Online Help
• End-of-contract data extraction: Upon termination of contract, your organisation can request a full data extract in a portable, machine readable format within 30 days of last day of service. Personal Data will then permanently erased from the platform, with the whole organisation's record, after 30 days of termination of contract. If no request for return of Customer data is logged, OneAdvanced will destroy all Customer data within ninety (90) calendar days of expiry or termination of the Service. If a request for return of Customer data is logged, OneAdvanced will make the Customer data available in a machine-readable format nominated by OneAdvanced within a reasonable timeframe. ; ; Organisation administrators can hard delete users from the application. Backups of data are retained for 30 days.; ; OneAdvanced can also provide read only subscription contracts, for an annual fee, if required.
• End-of-contract process: We have an established exit management process in place to retire customers. The aim would be to work closely with the client to enable a smooth and secure transition during exit so the process covers both transactional wind down and data migration. Note that following termination, the customer would as standard have no further access to the solution, or their historical data. Prior to that point, the customer will be able to save details of their transactions from the system if required. There is no additional cost to the customer for saving details of their historical transactions from the system.; ; An additional cost may be levied if the organisation wishes to have some form of on-going access for historic purposes after termination.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile and desktop services share a consistent user interface, with minor layout adjustments to accommodate varying screen sizes. Both platforms offer an offline mode, enabling users to continue working without an internet connection. This ensures seamless productivity across devices, whether on the move or during network outages. While the core functionality remains the same, the layout is optimised for each device type to provide an intuitive user experience
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The Time Capture service interface is a browser-based application with a consumer-grade user interface, adapting to every device and platform. The intuitive interface makes it easy to capture and record billable time. A sidebar function, accessible alongside any system, provides speedy access to SmarTimers, enabling users to quickly record time without navigating away from their current task. This enhances productivity and streamlines workflows. The interface also features predictive assistance and customisable settings, ensuring a seamless user experience across devices. This design ensures that time capture is always convenient and efficient.
• Accessibility standards: None or don’t know
• Description of accessibility: The Time Capture service is a true browser-based application for professionals and works on all modern browsers on any desktop, mobile or tablet. The application is a single page, fully integrated cloud based solution where the services and data are hosted in Microsoft Azure. Any HTML5 compatible browser can be used including Microsoft Edge, Chrome or Safari browsers.
• Accessibility testing: The Time Capture the application has been developed and tested to the WCAG 2.0 standard of accessibility.
• API: Yes
• What users can and can't do using the API: The Time Capture API enables firms to integrate core time-recording and ethical-barrier functionality into their internal systems. Using the Time Capture APIs, authorised users can create, update, and retrieve time entries, as well as manage barrier events. The Time Finder APIs extend this by allowing firms to configure and maintain collectors that automatically capture user activity based on specific triggers.; ; All endpoints are protected through an internal licensing and permissioning module, and every request requires a valid access token. Firms can set up the service by provisioning API credentials, enabling licensed modules, and configuring collectors as needed.; ; Through the API, firms can control operational time-collection and activity-collection behaviours but cannot modify platform-level configurations. Application-wide settings, licensing, global security policies, and admin-level controls are intentionally restricted and can only be managed through the Admin Portal to maintain system integrity. ; ; This API design provides flexibility for integration while ensuring that sensitive configuration and security settings remain governed by administrators through admin portal only.
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Time Capture offers various customisation options, including:; ; Customisable time activity lists and spell check languages; Configurable minimum and maximum time units per entry; Blacklisting/whitelisting websites for automatic time capture; Customisable data retention periods; Configurable billing rules and Outside Counsel Guidelines; User-defined fields with validation and mandatory options; Customisable client, matter, and timekeeper IDs; Goal setting for individual timekeepers; Multi-level user-defined fields and linked fields; Template descriptions with shortcuts; Our customisation options allow you to personalise Time Capture to fit your firm's unique requirements, making time capture more efficient and streamlined. With various configuration options available, you can tailor the system to meet your organisation's needs. Some settings are controlled at the administrator level, applying organisation-wide, while others can be customised by individual users to suit their specific needs.

Scaling

• Independence of resources: Time Capture service is designed to deliver exceptional performance under varying loads. We utilise multiple load-balanced instances with auto-scaling, ensuring seamless scalability. By hosting Time Capture on Microsoft Azure, we leverage the platform's managed auto-scaling capabilities, guaranteeing optimal performance and reliability. This infrastructure enables us to efficiently handle fluctuations in demand, providing a consistent user experience.

Analytics

• Service usage metrics: Yes
• Metrics types: We use data from our product analytics tool which provides information regarding how the system is used, as well as dashboard views in the product which shows how time has been recorded, e.g. via mobile phone, browser etc.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Time Capture can export data into various formats, making it compatible with most accounting and billing solutions. Customers can also request access to the database directly for read-only reporting and data extraction. This flexibility enables seamless integration and data transfer, allowing customers to utilise their data as needed. The export options and database access provide customers with control over their data and facilitate further processing or analysis.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Pdf
• Data import formats:
  • CSV
  • Other
• Other data import formats: Pdf

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: To protect data between the buyer's network and our network, we employ robust security measures. Our Time Capture service uses HTTPS with SSL/TLS certificates from a recognised authority, enforcing HSTS to ensure encrypted data transmission. Transport Layer Security (TLS 1.2) is used on all web servers. Additionally, our Identity Server supports Auth0 2.0 and OpenID Connect (OIDC) protocols, enabling single sign-on (SSO) and multi-factor authentication (MFA). These measures, combined with Azure's secure infrastructure, ensure the confidentiality and integrity of data in transit, aligning with industry best practices and government guidelines.
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: To ensure the continuity of OneAdvanced solutions, a robust monitoring system is in place. This system employs a variety of methodologies and technologies, including:; ; Network Monitoring: Continuous checks on network performance and integrity.; Server Uptime: Regular checks to ensure servers are operational and available.; Environment and Container Health Checks: Ongoing assessments to verify the health and functionality of environments and containers.; Canary Login Tests: Regular tests to confirm the accessibility and usability of solution components.; OneAdvanced aims to maintain solution availability 24 hours a day, 7 days a week, with a target uptime of at least 99.5% annually. This excludes scheduled maintenance periods, which are communicated to customers in advance.; ; Customer Responsibilities: Customers are required to ensure that their internet connections, browsers, and other necessary equipment or services are compatible with OneAdvanced's solutions to ensure optimal performance and access.; ; Service Credits are not included as part of our standard service offering. Where there is a requirement for Service Credits, additional terms can be discussed during the service design phase.
• Approach to resilience: Geographically resilient hosting via Microsoft Azure with data centres in multiple locations (EU West - Netherlands, North America - Canada and United States); Database geo-replication available, if required; Multiple instances of primary resources; Load balancing to distribute web traffic to available and least used resources; Front door Azure – ‘site down’ alerts; High Severity Support Incident Process (HSSI) for handling high-severity support incidents; These measures contribute to the overall resilience of the Time Capture service, ensuring that it remains available and can recover from potential disruptions or outages.
• Outage reporting: Grafana alerts kick in for internal stakeholders. Support then send notifications via pendo/emails to customers

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: We have designated access levels, measures, monitoring and detection to ensure only those authorised users can gain access.; ; Management access is restricted by role-based access control. Support staff access customer data only when required for issue resolution. All access is logged and audited. Privileged access requires MFA and is regularly reviewed. Support channels authenticate users before discussing account details.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: OneAdvanced holds certification for the following standards with regards to Information Security Management:; ; ISO 9001; ISO/IEC 27001:2022; ISO/IEC 42001:2023; SOC 1 Type 2; Cyber Essentials; Cyber Essentials Plus; Our Information Security Management System (ISMS), management systems, business practice and legal requirements, are supported by a suite of policies, standards, processes and procedures, reviewed at least annually with additional reviews when there are changes in legislation, regulation or industry best practice. All policies are reviewed by the appropriate management committee and endorsed by a Executive Officer or the Chief Executive Officer. Ownership for the policy will sit with the appropriate business function. Polices include:; ; Acceptable Use; Remote Access/Wireless; Network Security; Encryption; Incident Response Management; Change Management; Vulnerability Management; Anti-Virus; Personnel Security; Secure Software Development; Security architecture; Third party management; Breach Notification; Physical Security; Information security and data protection training is required for all employees, with specialist training provided for specific roles. ; ; More information available on our Trust Centre at https://trust.oneadvanced.com/
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: OneAdvanced follows a documented Change Management policy based on the ITIL framework and ISO 27001 certified ISMS. Configuration management tools track service components, and all changes are risk assessed, reviewed, and tested in secure, isolated environments using CI/CD pipelines. Changes undergo peer review, management sign-off, and are subject to internal and external audits. This process ensures changes are feasible, resourced, and add value while maintaining security and operational integrity.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: OneAdvanced's vulnerability management programme identifies, evaluates, and mitigates security vulnerabilities. We perform regular agent-based vulnerability assessments and threat analysis. Remediation efforts are prioritised based on risk severity and business impact. This approach is rigorous and provides oversight of all vulnerabilities and remediation performance in accordance with our Service Level Agreements (SLA) as set out in our internal standards.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We use industry best practices and applications to protect information confidentiality, integrity, and availability. Manual and automated alerting monitor performance, security, unauthorised access, and data breaches. Continuous monitoring tools provide anomaly detection, threat intelligence, and alerting for user actions, errors, and network traffic. Automated alerts enable swift IT response. Network controls include blacklists, whitelists, SPF for email validation, IDS sensors, and IPS devices. Incidents are logged and managed by policy, with critical and high priority incidents addressed immediately. Customers are informed promptly if impacted. Incident management and disaster recovery plans are regularly tested and reviewed.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: The OneAdvanced ISMS includes a documented and tested Incident Management plan. Incidents are reported via an intranet link to our Support Desk and managed using ITIL-based processes. Major incidents follow a defined framework covering escalation, communication, and root cause analysis. Security incidents are reported to clients through their account manager. We have pre-defined processes for identifying, containing, correcting, and investigating incidents. Notification methods and response plans vary by service and requirements. All incidents are documented, analysed, and used for continuous improvement.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: PERRY JOHNSON REGISTRARS, INC
• ISO/IEC 27001 accreditation date: Thursday 14 August 2025
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: PERRY JOHNSON REGISTRARS, INC
• ISO 9001 accreditation date: Saturday 30 August 2025
• What the ISO 9001 doesn’t cover: None
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Ee689989-b2b6-4dc8-99b6-e333b368ac91
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Eb418e63-c77f-460d-830f-e5dc052d341b
• Other security certifications: Yes
• Any other security certifications: ISO/IEC 42001:2023

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmanagementteam@oneadvanced.com. Tell them what format you need. It will help if you say what assistive technology you use.