Cognizant Worldwide Limited

Cognizant Enterprise Integration Services

We connect people systems and data to enable all functions across value chains with real-time data exchanges between different applications, services and data stores. We partner with major technology vendors to deliver on-premise, cloud and hybrid integration needs across APIs, ESB, event & message driven integrations for IPASS, BPASS services.

Features

• Business/technical consulting including PoT/PoC, product evaluation and fitment
• Architectural design and application development with planning and assessment
• Application management with process and technology governance
• Seamless migration/upgrade of services across integration products
• CoE for integration solution implementation using market-leading integration products
• Partnership with industry leading software vendor
• Cloud integration strategy, planning and implementation
• Integration model for delivery and governance(technology and process)
• App performance monitoring implementation with Appdynamics, IBM-APM, BMC-Truesight, Splunk etc
• Service portfolio management and life-cycle management adhering to ITIL framework

Benefits

• Seamless integration with industry leading products
• Benefit realization by adoption of cloud, micro-services architecture, digital technologies
• Improve customer experience with Scalable and robust architecture
• Reduced TTM and TCO by delivering Real-Time Services
• Service registry and repository to facilitate re-use and management
• Delivery of digital services with quality, control, and compliance
• Build/Integrate multi-channel platform with partners to achieve business agility
• 24X7 Support functions for enhancements/bug-fixes, proactive and preventive maintenance
• Managed service model for smooth transition between delivery and operations
• Automated corrective action based on real-time monitoring and alerts

£415 to £1,550 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

245859067574079

Contact

Frank Mcdade
+44 (0) 7711 588 127
inquiryPSandHealth@cognizant.com

Planning

• Planning service: Yes
• How the planning service works: Technical/Functional evaluation of Product/Component to meet client’s requirement and derive an optimal integration solution. Delivering a cloud computing strategy that helps align IT and business by identifying workloads best suited for cloud implementation helping achieve optimum benefits from cloud computing investments. Develops a road map to help ensure a smooth implementation by infrastructure assessment and application dependency mapping to design high availability services/platform adhering to security and compliance requirements.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • IBM Websphere Tech
  • IBM Sterling Suite
  • Oracle Fusion Middleware
  • Axway Integration Products
  • Mulesoft Anytime Platform
  • Software AG Webmethods
  • Microsoft Biz Talk
  • SAP HANA
  • Tibco Integration Suite
  • Informatica iPaaS / Snaplogic

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Services includes setup of tools, establishing governance, fine-tuning performance, application design and testing. Implementation of PoC's and PoT's to ensure compatibility of tools and cloud provider and their sizing for optimal performance of migrated platform/services on cloud.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Microsoft Azure
  • IBM Bluemix
  • Google CLoud Platform
  • Pivotal Cloud Foundry

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: This service covers validating functional requirements, mappings and contract for request/response/errors including common policies, common custom http headers and security specifications based on API implementation. Our Integration Testing Methodology incorporates a continuous test strategy with an objective of increasing integration application reliability, while reducing the time and cost during the Test process. Test implementation would be customized while defining the test strategy to benefit the overall project in terms of Cost reduction, reduced regression testing time and self-sufficient testing.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
• Other security testing certifications: Certified Ethical Hacker (CEH)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Cognizant Integrtion team provides ongoing maintenance and support with the future enhancements. Application maintenance team will be available to provide incident resolution/problem resolution & request fulfilment. We provide onsite, onshore and offshore delivery in a bespoke and cost-effective delivery model to suit the client's unique requirements along with Service Management provision following ITIL methodology.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: As per agreed SLA with customer
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Basic Testing
• Support levels: As per agreed SLA by customer

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: 02/07/2021
• What the ISO/IEC 27001 doesn’t cover: Certain locations of Cognizant are not in scope of the certification
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 22301 – Business Continuity Management System

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OUR SOCIAL VALUE COMMITMENT; We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.; Our Social Value typically has two components:; 1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.; 2-Training technical teams in ways of working that reduce GHG emissions.; Below is dependent on the size/scope/length of the engagement:; ACTIONS WE WILL UNDERTAKE; • We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.; • We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.; • If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage); • If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.; SUSTAINABILITY PRINCIPLES; We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.; EMBEDDING THE PRINCIPLES; We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.

Pricing

• Price: £415 to £1,550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.