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BE-SAFE TECHNOLOGIES LTD

The Compliance Genie

The Compliance Genie is an award-winning all-in-one Health & Safety App for businesses in any industry that works on Google and Apple devices and Lap Tops and Desk Tops too. It is a full feature service that digitises any company's H & S processes.

Features

  • Time and Attendance
  • Risk Assessment (inc. POW)
  • Incident Management
  • Induction Delivery
  • Safety Audits
  • Managing Equipment
  • Doc Management and Distribution
  • Time and GPS Stamping
  • On the Go
  • Customisable dashboards

Benefits

  • Sign IN and OUT and with QR codes too
  • Carry out detailed risk assessments in the workplace
  • Keep track of all incidents and prevent accidents
  • Induction check lists and incident and emergency procedures
  • Streamline your audits and inspections using mobile technology for completion
  • Full management of all equipment including vehicle checks
  • Distribute documents in real-time and sign off with any device
  • Totally cloud-based and works on all devices
  • Everything is time, date and GPS stamped
  • Build your own downloadable dashboards to show all stats

Pricing

£5 to £50 a licence

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross@be-safetech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 4 7 1 7 3 1 9 8 3 7 1 7 6 4

Contact

BE-SAFE TECHNOLOGIES LTD Ross Sampson
Telephone: 0114 360 9883
Email: ross@be-safetech.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
The Contractor Genie
Cloud deployment model
Public cloud
Service constraints
None
System requirements
Internet connection

User support

Email or online ticketing support
Email or online ticketing
Support response times
Every question receives and instant response and during work days follow up is within an hour. We also have enhanced service contracts that offer weekend and 24/7 cover
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web Chat is offered via Live Chat during work hours
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
Basic Cover – Access to Be-Safe self-help and user FAQ portal – access to ticketing platform
Cover 1 - Charged at 5% of annual service cost, payable in advance
Monday to Friday 09.00 – 18.00, excluding UK public holidays to include help desk telephone support providing user assistance and fault reporting, and resolution within SLA.
Cover 2 – Charged at 8% of annual service cost, payable in advance
Monday to Saturday 09.00 – 18.00 excluding UK public holidays to include help desk telephone support providing user assistance and fault reporting and resolution within SLA.
Cover 3 – Charged at 10% of annual service cost, payable in advance
Monday to Saturday 24 hour a day (24/7) to include help desk telephone support providing user assistance and fault reporting and resolution within SLA.
Cover 4 – Charged at 15% of annual service cost, payable in advance
Seven days a week 24 hours a day (24/7/365) to include help desk telephone support providing user assistance and fault reporting and resolution within SLA.
Other maintenance schedules can be agreed at customer’s request.
Be-Safe will provide Cover 1 support FOC for the first year
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onsite training, remote training, train the trainer, customer videos, Scribe, Customer Portal, user documentation
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
  • Word
  • Powerpoint
End-of-contract data extraction
By download. We can help with it too.
End-of-contract process
The monthly fee is an all in price that includes access to and use of all aspects of the service and 100GB of storage for the life of the contract.
Customers can cancel at the end of their contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
There is no difference
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Its our app or web interface on mobile devices and/or desktops
Accessibility standards
None or don’t know
Description of accessibility
The service can be accessed through mobile devices - phones and tablets - and desktops and laptops and on Macs and computers.
Accessibility testing
None
API
Yes
What users can and can't do using the API
Users can export custom/accident report forms data, get notification details, userslist, entities details and so on you can find everything on this link : https://api.be-safetech.com/api/5rkdefew7mmpyeqq/index.html

API data can be accessed through api keys available through platform configuration. For specific data, clients can request that an api be made to achieve their needs.
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Form builder allows full customisation of risk assessments for example or incident reports and there are dashboards that can be set up exactly as the customer requires.

Scaling

Independence of resources
We are using Azure app services for deploying our service which has 99.95% availability with autoscale enabled to accommodate for higher service demand as well as using a high performance servers to start with - security certificates - ISO 27001 and 9001

Analytics

Service usage metrics
Yes
Metrics types
There are a huge range of metrics available in the system and the customer can choose which they use.
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Via Api calls or CSV export
Data export formats
  • CSV
  • Other
Other data export formats
Json
Data import formats
  • CSV
  • Other
Other data import formats
  • Excel
  • Word
  • PDF
  • Powerpoint
  • Text

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.95% provide by us via Microsoft Azure
Approach to resilience
https://learn.microsoft.com/en-us/dotnet/architecture/cloud-native/infrastructure-resiliency-azure

Handled by Microsoft
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Username and password
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Less than 1 month
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Less than 1 month
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
06/04/2024
What the ISO/IEC 27001 doesn’t cover
Nothing
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We have a full series of Information Security Policies as accessed by ISO 27001 available on request.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
We have a full change management process that is assessed as part of our ISO - process available on request.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Our cloud env is managed by Microsoft via Azure who is responsible for deploying patches and security updates. We are ISO 27001 compliant we do regular updates for any potential security issues periodically (each 3 to 6 months)
We deploy fixes the moment they are found and fixed depending on the complexity of the issue
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Email alerts from the Azure Portal
within 15 minutes
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
We have a full ISO accredited process for incident management. Users report incidents via our Help Desk. We produce incident reports as part of ISO and inform customers if necessary by email.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

We have a full Equal Opportunity policy as part of our ISO assessment which is available on request.

Pricing

Price
£5 to £50 a licence
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross@be-safetech.com. Tell them what format you need. It will help if you say what assistive technology you use.