Skip to main content
Digital Marketplace

Beta Help us improve the Digital Marketplace - send your feedback

GITANSH SOFTWARE SOLUTIONS LIMITED

Cloud Support Services

Gitansh Software Services Limited is committed to providing high-quality Cloud software development and support services.
Our primary objective of Specialist Cloud Services is to assist organisations in maximising the benefits of cloud computing through specialised expertise and solutions not typically covered by standard cloud offerings.

Features

  • Cloud Architecture Services
  • Cloud Application Development
  • Cloud Integration
  • DevOps Services
  • Multi-Cloud and Hybrid Cloud Solutions
  • Software-as-a-Service (SaaS) Development
  • Cloud Software Testing Services
  • Cloud Software Monitoring and Support
  • Cloud Strategy and Advisory
  • Cloud Migration

Benefits

  • Helping clients choose the right technologies and tools
  • Design and development of scalable and secure cloud applications
  • Integration of cloud applications with on-premises or other cloud systems
  • Implementation of DevOps practices for cloud projects
  • Design and management of multiple cloud services.
  • Building cloud-based applications offered over the internet to end-users.
  • Delivery focused approach
  • Reduce the project delivery cost and timelines.
  • Consulting services to help businesses develop a cloud strategy.
  • Choose the right technologies and tools for their cloud projects.

Pricing

£250 to £1,000 a user

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@gsslai.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 4 7 3 2 9 3 9 0 5 9 7 4 7 2

Contact

GITANSH SOFTWARE SOLUTIONS LIMITED Babu Gumpu
Telephone: 07581470833
Email: info@gsslai.com

Planning

Planning service
Yes
How the planning service works
We would assist the buyers in choosing the right product or service. Implementing cloud hosting or cloud software involves careful planning and execution to ensure a smooth transition and effective resource utilisation. We would focus on the below list of items to assist our clients(buyers).
Define Business Objectives and Requirements.
Solution Architecture Design.
Software Development services.
Software Testing Services.
Software 24/7 Support Services.
Software change management.
Service Transition Services.
User Onboarding Services.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Practical software training ensures all users can use and leverage new software applications effectively. Proper training not only enhances user adoption rates but also maximises the efficiency and productivity benefits of the software.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Migrating to the cloud or between cloud services (often referred to as cloud-to-cloud migration) involves moving data, applications, and services from one cloud environment to another, which could be from an on-premises data centre to a cloud, from one cloud provider to another, or from one cloud configuration to another within the same provider.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance (QA) and performance testing are critical to deploying any software solution, including cloud-hosted applications and services. These processes ensure that the software meets the required quality, reliability, and efficiency standards before going live.

We focus on critical items like Define Testing Requirements, Develop a Test Approach, Implement Automated Testing, Implement Automated Testing, Conduct Security Testing, End-to-End Quality Assurance Processes, Review and Feedback, Post-Deployment Support and Maintenance

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
By establishing a comprehensive support framework, cloud hosting and software service providers can enhance customer satisfaction, reduce downtime, and maintain a secure and efficient service environment. This proactive and structured approach to support ensures that both the service provider and the users can confidently rely on the cloud environment.

Service scope

Service constraints
No

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support Model would be agreed with the business based on the business needs and the cloud software
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
Software support levels, often organised into tiers or levels, software support levels provide a structured framework for handling customer support queries. This framework helps ensure that users receive the appropriate level of assistance based on the complexity and severity of their issues.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Equal opportunity
  • Wellbeing

Equal opportunity

Our organisation has an Equal Opportunity Policy, which we consistently implement.

Wellbeing

Our organisation has a Wellbeing Policy, which we consistently implement.

Pricing

Price
£250 to £1,000 a user
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@gsslai.com. Tell them what format you need. It will help if you say what assistive technology you use.