ARX TECH LTD

Cloud Database Migration

Arx Tech's Cloud Database migration service facilitates seamless transition of data to cloud platforms. We offer secure, efficient migration solutions, enabling healthcare organizations to leverage the benefits of cloud technology while maintaining data integrity and regulatory compliance.

Features

• Assessment and planning
• Schema conversion
• Data migration (ETL)
• Application compatibility testing
• Performance optimization
• Security implementation
• Compliance assurance
• Monitoring tools setup
• Ongoing maintenance
• Scalability options

Benefits

• Increased scalability and flexibility
• Cost savings through reduced infrastructure maintenance
• Enhanced data security and compliance measures
• Improved accessibility and availability of data
• Minimized downtime during migration
• Optimized database performance in the cloud environment
• Simplified management and administration
• Seamless integration with cloud-native services
• Streamlined collaboration and data sharing
• Future-proofing infrastructure for evolving business needs

£749 to £1,029 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@arxtech.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

248579804691989

Contact

Syed Hayat
07848498921
enquiries@arxtech.io

Planning

• Planning service: Yes
• How the planning service works: To support the planning of cloud hosting or software services implementation, we conduct thorough assessments of their requirements and current infrastructure. This involves grasping their objectives, existing systems, and any limitations they may encounter. Here's how our planning service operates:; ; Thorough Assessment: We conduct a comprehensive evaluation of your needs and current infrastructure, understanding objectives, existing systems, and constraints.; ; Step-by-Step Guidance: We assist in gathering requirements, ensuring clarity on functional and non-functional aspects, and guiding you through each stage.; ; Provider Selection: We provide insights to choose the right provider or software vendor based on reliability, scalability, and security.; ; Migration Planning: Develop a comprehensive strategy covering data transfer, application compatibility, and downtime mitigation.; ; Tailored Architecture Design: Design tailored to your specific needs, ensuring scalability and compliance.; ; Security & Compliance: Paramount considerations with recommendations for best practices and adherence to regulations.; ; Seamless Integration: Facilitate integration with existing systems for smooth operation.; ; Training & Support: Empower staff with necessary skills through training and ongoing support.; ; Performance Monitoring: Implement monitoring tools for ongoing optimisation and adaptation to evolving requirements.; ; By offering comprehensive guidance and support, we ensure confident navigation of cloud implementation complexities, realising benefits like enhanced scalability, flexibility, and operational efficiency.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • Amazon Cloud
  • Google Cloud

Training

• Training service provided: Yes
• How the training service works: We provide Microsoft Azure bespoke training as follow; ; -Fundamentals of Azure: Understanding the core concepts, services, and architecture of Azure, including compute, storage, networking, and identity.; -Azure Services: Exploring the diverse range of services offered by Azure, such as virtual machines, databases, AI and machine learning, IoT, and DevOps tools.; -Deployment and Management: Learning how to deploy and manage resources in Azure using various methods, including Azure Portal, Azure CLI, PowerShell, and Azure Resource Manager (ARM) templates.; -Security and Compliance: Understanding Azure's security features and best practices for securing data, identities, and applications in the cloud, as well as ensuring compliance with regulatory requirements.; -Scalability and Performance: Leveraging Azure's scalability and performance features to design and implement highly available and scalable solutions.; -Monitoring and Optimization: Using Azure Monitor, Azure Advisor, and other monitoring tools to track resource usage, optimize performance, and reduce costs.; -Integration and Migration: Integrating on-premises infrastructure with Azure services and learning best practices for migrating applications and workloads to Azure.; -DevOps and Automation: Implementing DevOps practices and automation techniques using Azure DevOps, Azure Automation; ; Microsoft Azure training includes a combination of lectures, hands-on labs, exercises, and certification exams to validate skills and knowledge.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our cloud migration service facilitates seamless transitions for clients moving to or between cloud platforms, emphasizing minimal disruption, data integrity, and performance optimization.; ; We begin with a comprehensive evaluation of their current infrastructure, applications, and data to ascertain migration scope and requirements.; ; Tailored migration strategies are then devised, considering data transfer, application compatibility, and downtime mitigation, ensuring alignment with client goals and timelines.; ; During migration, we manage plan execution, liaising with stakeholders and technical teams for a smooth transition, including data ETL, testing, and validation.; ; Security and compliance remain paramount throughout, with encryption and access controls implemented to safeguard sensitive data.; ; Through expert guidance and meticulous planning, we empower clients to unlock the scalability, flexibility, and cost-efficiency benefits of cloud migration.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon Cloud
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We assist buyers in ensuring the reliability, stability, and optimal performance of their systems, applications, and services.; ; We collaborate with buyers to define clear testing objectives, preferred QA Framework and requirements, aligning them with their business goals and user expectations. Together, we establish test cases, scenarios, and acceptance criteria to validate functionality, usability, and performance.; ; Utilizing a combination of manual and automated testing methodologies, we execute comprehensive QA tests to identify and address any defects or issues. This involves functional testing to verify that features work as intended, as well as regression testing to ensure that changes or updates do not introduce new problems.; ; Performance testing is a critical aspect of the process, we assist in simulating real-world usage scenarios to assess system responsiveness, scalability, and reliability under various load conditions. This includes stress testing to determine system limits, load testing to measure performance under expected usage levels, and endurance testing to evaluate system stability over prolonged periods.; ; Throughout the QA and performance testing process, we provide detailed analysis and reporting, highlighting areas for improvement and optimization. Buyers confidently validate the quality and performance of their solutions, ensuring a seamless user experience and mitigating risks associated with software deployment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: -Technical Support: Offering assistance to users encountering technical issues or challenges with cloud hosting or software services. This may involve troubleshooting, diagnosing problems, and providing solutions or workarounds.; -Monitoring and Maintenance: Implementing monitoring tools and processes to continuously monitor the health, performance, and availability of the hosted services. Performing regular maintenance tasks, such as updates, patches, and backups, to ensure the stability and security of the environment.; -Performance Optimization: Identifying opportunities to optimize the performance of cloud-hosted applications and services. This may involve fine-tuning configurations, optimizing resource utilization, and implementing best practices for scalability and efficiency.; -Security Management: Implementing security measures to protect against potential threats and vulnerabilities. This includes managing access controls, encryption, identity and access management (IAM), and compliance with regulatory requirements.; -Documentation and Training: Providing documentation, tutorials, and training resources to users and administrators to empower them with the knowledge and skills needed to effectively utilize and manage the cloud hosting or software services.; -Continuous Improvement: Proactively seeking opportunities for improvement and innovation to enhance the quality, reliability, and performance of the hosted services. This may involve gathering feedback from users, evaluating new technologies, and implementing best practices.

Service scope

• Service constraints: Cloud services impose limits on various resources such as virtual machines, storage accounts, databases, and network resources. Buyers should be mindful of these limits and plan their deployments accordingly to avoid hitting resource constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Weekdays ; 09:00-17:00 Response Time in 1 hour; ; Bank Holidays inc Weekends ; 10:00-16:00 Response Time in 24-hour; ; Tickets are responded to on a priority basis. We aim to respond to ALL initial questions within 1 hour during normal business hours and High Severity tickets will be answered 24/7
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our support levels are designed to provide comprehensive assistance to our customers, ensuring they receive the help they need to maximize the value of our products and services. We offer several tiers of support, each tailored to meet different needs and requirements:; ; Basic Support: This level provides access to our online documentation, knowledge base, and community forums, allowing customers to find answers to common questions and troubleshoot issues independently.; Standard Support: Additional assistance through email or ticket-based support, with guaranteed response times and access to technical experts who can help resolve more complex issues.; Premium Support: Personalized support with faster response times, dedicated support engineers, and proactive monitoring and guidance to help prevent and resolve issues before they impact operations.; Enterprise Support: A dedicated technical account manager, 24/7 phone support, proactive account management, and access to specialized expertise to address the unique needs of large enterprises and mission-critical deployments.; Regardless of the support level chosen, our goal is to ensure customer success by providing timely, effective assistance and fostering a positive and collaborative relationship. We strive to improve our support offerings based on customer feedback and evolving industry best practices, ensuring our customers receive the highest quality of support possible.

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Microsoft, Amazon, Google

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Our company is committed to fostering an inclusive environment where equal opportunity is not only valued but actively promoted. We recognize the importance of diversity and strive to create a workplace where all individuals, regardless of race, gender, ethnicity, religion, sexual orientation, disability, or other characteristics, have equal access to opportunities for growth, development, and advancement.; ; In practice, this commitment to equal opportunity social value is reflected in various aspects of our operations:; ; Recruitment and Hiring: We ensure that our recruitment processes are fair and unbiased, actively seeking candidates from diverse backgrounds and providing equal consideration to all applicants.; Training and Development: We offer training and development opportunities to all employees, focusing on building inclusive leadership skills, cultural competence, and awareness of unconscious bias.; Promotion and Advancement: We promote a merit-based culture where promotions and advancement opportunities are based on performance, skills, and qualifications, rather than personal characteristics.; Workplace Policies and Practices: We have policies and practices in place to prevent discrimination, harassment, and bias in the workplace, and we provide channels for employees to report any concerns they may have.; Supplier Diversity: We actively seek to engage suppliers and partners from diverse backgrounds, including minority-owned, women-owned, and small businesses, to promote economic inclusion and support underrepresented communities.; By embracing equal opportunity as a core social value, we not only create a more equitable and inclusive workplace but also strengthen our business by leveraging the diverse perspectives, talents, and experiences of our employees and partners.

Pricing

• Price: £749 to £1,029 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@arxtech.io. Tell them what format you need. It will help if you say what assistive technology you use.