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DELOITTE LLP

Data Visualisation

Deloitte provides Data Visualisation cloud solutions that allow users to call up real-time and historic data that can be used to (i) inform decision making; (ii) track outcomes; (iii) act as an early warning system to detect emerging issues and (iv) predict future outcomes.

Features

  • Agile approach to deliver cloud solutions that meet user needs
  • Real-time interactive reporting of analytical information
  • Visualisations developed using user experience (UX) and best practice design
  • Advanced analytics, graph and geospatial visualisation capability
  • Custom applications hosted using JavaScript, Python, HTML5 or D3
  • Digital visualisation solutions for smart watches, phones, tablets, or desktop
  • Remote and local access to visualisations for offline/online use
  • Vendors include Qlik, Tableau, Microstrategy, IBM, SAP, SAS, Microsoft PowerBI
  • Domain-specialists: Strategy, Policy, Finance, Spend, Workforce, Supply Chain, Operations
  • Actionable insights to drive performance and decision making

Benefits

  • Make data driven decisions using all available information
  • Drive new insights from existing data to inform business decisions
  • Analyse and understand large data volumes
  • Real time access to advanced analytical insights
  • Identify and act on emerging trends faster
  • Track outcomes and inform policy decisions
  • Detect emerging issues through visual early warning system
  • Access content on anywhere through cloud hosted solution
  • Publish content to large number of users
  • Improve public service delivery, performance and operational efficiency

Pricing

£450 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 4 8 8 5 3 2 7 9 0 9 2 0 1 9

Contact

DELOITTE LLP Donna Farrell
Telephone: 0207 303 0913
Email: publicsectorbidteam@deloitte.co.uk

Planning

Planning service
Yes
How the planning service works
We understand what it takes to make cloud hosted Data Visualisation projects successful. We help plan and deliver projects using our proven cloud delivery methodology with user needs at the core, clear routes to business benefits, and known strategies for scaling up and maintaining an enterprise level solution. We follow the Service Standard, enhancing it with our experience in adjacent areas like business planning and organisation design. We plan with some or all of the following activities:
* Establishing the vision for the data and refining the business case * Completing a Discovery to identify user needs, dependencies, solution options, and to understanding current IT infrastructure * Support with cloud software selection, taking into account; budgets, staff capacity, flexibility * Completing an Alpha hosted solution to prove the concept for the solution, generate more detailed requirements and identify implications * Planning and delivering an MVP as a Beta product, aiming for known outcomes * Planning and delivering a Live hosted solution that is continuously improved.
Our planning takes account of: * Technical and technology analysis, design, build and test * Resource requirements and availability * Dependencies on third parties, legacy systems * Organisational constraints, opportunities * Policy / legal constraints
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide three types of training to buyers: *1. Training to project team members including peer-to-peer support, paired programming, agile coaching, on-the-job coaching and training about delivery methods, and delivery in mixed teams *2. Training to other business stakeholders such as Product Owners, SROs, Project / Programme Directors and PMOs about effective delivery behaviours and success factors *3. Training to end users, such as developing online training, delivering face-to-face training, user capability building on designing and further developing solution features post-production, creating guidance documents (in all cases, working with buyer team members as appropriate).
For our Data Visualisation services, we offer interactive Workshops with users in our Digital Labs, employing a variety of innovative learning techniques and methods. We also offer training for buyers’ data analysts and scientists on best practice for Data Visualisation.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our technical services helps buyers adopt Data Visualisation solutions in the cloud, and move from existing services (either cloud or non-cloud) onto cloud-based Data Visualisation solutions. We support buyers with: * Selecting appropriate cloud products and modules to meet their business needs * Business migration planning (e.g. support models, user needs) * Data migration planning (e.g. master data strategy, migration planning and execution) * Technical planning (e.g. cloud architecture design and validation) * Security planning (e.g. data residency, information governance, security architecture, cyber threat vector analysis) * Automation and GenAI (e.g. synthetic data, code generation, analytics and visualisation generation).

Our business advisory and architecture services help buyers to understand the impact of adopting Data Visualisation solutions in the cloud, and the implications on the Strategy, People and Processes within their organisation.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our service helps buyers deliver high quality Data Visualisation solutions in the cloud and throughout the engagement we provide ongoing quality assurance of solutions. This includes: * Quality assurance of plans, designs, architectures and solutions * Providing delivery management expertise to mitigate implementation risk * Providing technical and business expertise for high quality “right first time” services * Defining agile cloud delivery strategies that ensure quality * Designing and delivering performance testing for cloud services during design, build and release (at Alpha, Beta and Live phases) * Design and deployment of automated test scenarios.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Other
Other security testing certifications
  • TIBER-EU
  • ICAST
  • CREST Certified Simulated Attack Manager (CCSAM)
  • CREST Certified Simulated Attack Specialist (CCSAS)
  • CREST Certified Tester (CCT) (APP)
  • CREST Certified Tester (CCT) (INF)
  • CREST Practitioner Security Analyst (CPSA)
  • CREST Registered Tester (CRT)
  • Offensive Security Certified Expert (OCSE)
  • Offensive Security Certified Professional (OSCP)

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We provide support for cloud solutions we have built and implemented. The exact scope of support services is agreed on a case-by-case basis to match buyer needs, and can include: * First line support for users * Second or third line support for users * Ticket tracking and resolution * Continuous delivery of bug fixes and enhancements * Monitoring of user feedback, and maintenance of a backlog of enhancement / improvement needs * Continuous improvement services to address further needs.

For Data Visualisation, Deloitte can provide an Application Managed Service, which fully manages an application on behalf of the buyer either on the Deloitte Cloud or on client premises

Service scope

Service constraints
Where service constraints exist of a general nature, they would usually be addressed in the Service Definition document. These and any other constraints would need to be discussed with the client prior to placing the Order. This includes constraints that are specific to the client or the client’s situation or that need to be addressed before delivery of the service. We will rely on the client to bring to our attention, before the order is agreed, any specific constraints that need to be addressed including those that could impact on quality, service levels, costs or duration of the engagement.

User support

Email or online ticketing support
Email or online ticketing
Support response times
For our own hosted solutions within 2 working hours or if at a weekend, within two hours on the next working day. Specific SLAs would need to be agreed if not hosting on our own cloud hosting environment.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We can offer different support levels based on the service requirement. We would agree this with the client at the time of order. Cost may be in accordance with our rate card/pricing document

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Assurance UK Limited
ISO/IEC 27001 accreditation date
01/04/2022
What the ISO/IEC 27001 doesn’t cover
The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.
We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.
Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.
Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

Covid-19 recovery

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Tackling economic inequality

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Equal opportunity

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Wellbeing

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met.
We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

Price
£450 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.