Solution Performance Group Ltd

DataOps Data Management and Governance

The DataOps service provides a comprehensive Data Management and Governance service, focusing on transitioning to an optimised data architecture, improving operational efficiency, reducing cost and risk, and enhancing the skill set of the organisation's in-house team.

Features

• Comprehensive assessment of the current data architecture
• Business and technical requirements gathering
• Assessment of different Cloud data technologies
• An architectural review report highlighting strengths, weaknesses, and recommendations
• A detailed comparison between the current and proposed data architectures
• Tools and scripts to analyse data quality, structure, and flow
• Build prototypes to test proposed changes in the data model
• Define and implement DataOps principles tailored to the organisation's operation
• Establish a set of practices, including version control
• Provide ongoing managed service support

Benefits

• Improved data governance
• Reduced cost of data management
• Single source of truth for data repositories
• Improved resilience of data
• Robust security of data
• Service improvements, process automation and efficiencies to reduce operational costs
• Improved quality of data
• Compliance with standards and legislation
• Clear visibility of data held across the organisation
• Reduced cost of Cloud services and storage

£450.00 to £1,600.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

249677045078024

Contact

The Solution Performance Group Team
0191 4957490
hello@thinkspg.com

Planning

• Planning service: Yes
• How the planning service works: SPG will undertake the following planning:; • Conduct a comprehensive assessment of the current data architecture; • Evaluate Cloud data technologies across key parameters including scalability, cost, and performance.; • Deliver an architectural review report highlighting strengths, weaknesses, and recommendations.; • Develop a phased migration plan that includes data migration strategies, rollback procedures, and minimal downtime approaches
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training for all cloud software solutions in the SPG portfolio.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: SPG will:; • Implement tools and scripts to analyse data quality, structure, and flow within current pipelines; • Build prototypes to test proposed changes in the data model, ensuring they deliver expected improvements without adverse impacts; • Define and implement DataOps principles tailored to the organisation; • Design and deliver a training program covering technical and operational aspects of the chosen data architecture and DataOps practices; • Establish SRE and Cloud Maintenance frameworks to ensure system reliability and cost-effectiveness; • Establish a set of practices, including version control for data models, automated testing, and deployment pipelines, supported by tooling; • Define SLOs (Service Level Objectives), SLIs (Service Level Indicators), and error budgets.; • Utilise infrastructure as code (IaC) tools such as Terraform or Resource Manager templates for reproducible and consistent environment setups; • Establish a dashboard for real-time monitoring, set up a ticketing system for issue tracking, and define SLAs for incident response times; • Implement mechanisms for continuous feedback and performance monitoring; • Regularly review service effectiveness and make adjustments as needed
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All SPG services are quality assured and rigorously tested in accordance with the processes and procedures of our ISO 9001 Quality Accreditation.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: SPG provides support for all of the hosting and software services in our portfolio.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times vary from 1 hour to 8 hours depending on the priority and hours of service. Please refer to our Service Definition document.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Please refer to our Service Definition document.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Cloud technologies, security software, management and support tools, Cloud software

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ATLAS Certification Ltd
• ISO/IEC 27001 accreditation date: 04/01/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Moving to the Cloud delivers real sustainability: 1. Cloud servers run at a much higher utilisation rate than conventional on-premise servers meaning less energy is wasted running servers with idle capacity 2. More-efficient servers, means less of them which means a reduction in the manufacturing of hardware and minimal waste 3. Cloud environments typically run in highly-efficient data centres often using 'green' energy reducing environmental impact

Pricing

• Price: £450.00 to £1,600.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.