ARCUS GLOBAL LIMITED
Arcus Salesforce Professional Services
Arcus designs, implements, and supports SaaS for the Public Sector - we are expert at leveraging Salesforce technology to transform service delivery. We offer a broad and deep range of Professional Services for Arcus products and standard Salesforce Clouds including Service Cloud, Experience Cloud (Communities), Public Sector Solutions and Platform.
Features
- Experienced team with technical certifications
- BPSS verified resources with options for SC cleared resources
- Experience in delivering against GDS service design standards
- Flexible delivery model
- ISV, integrated OEM and Consulting Partner
- Cyber Essentials, ISO 27001 certified, aligned to NCSC Cloud Principles
- Meet compliance requirements quickly and easily
- Experience across standard Salesforce, AppExchange and developer community components
- Design and delivery informed by over 100 public sector projects
- Access to the technical expertise you need to achieve success
Benefits
- Confidence in timely and high quality delivery
- We understand you, your citizens and public sector expectations
- Maximise take-up, minimise failure demand, drive improving customer satisfaction
- Programmes are delivered to expected timetables
- Efficient and sustainable delivery
- Quicker, cheaper and more sustainable solution delivery
- Focus project resources and governance on delivering business value
- Cheaper and more responsive system in experience in BAU
- Option to transfer support and maintenance responsibilities to Arcus
Architecture roles
Business architect
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Data architect
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,500.00 |
£1,500.00 |
Enterprise architect
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Network architect
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Security architect
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Solution architect
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Technical architect
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Chief digital and data roles
Chief data officer
| £2,000.00 |
£2,000.00 |
Chief information security officer
| £2,000.00 |
£2,000.00 |
Chief technology officer
| £2,000.00 |
£2,000.00 |
Cyber security roles
Cyber security audit and assurance
| £1,500.00 |
£1,500.00 |
| £1,500.00 |
£1,500.00 |
Cyber security governance and risk management
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
Cyber security monitoring
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Cyber security incident response
| £950.00 |
£950.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
Cyber security vulnerability management
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Cyber security digital forensics
| £950.00 |
£950.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
Cyber security testing
| £950.00 |
£950.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
Cyber security secure design
| £950.00 |
£950.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
Data roles
Analytics engineer
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
Data analyst
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Data engineer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Data ethicist
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
Data governance manager
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
Data scientist
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
| £2,000.00 |
£2,000.00 |
| £2,500.00 |
£2,500.00 |
Machine learning engineer
| £1,500.00 |
£1,500.00 |
| £1,500.00 |
£1,500.00 |
Performance analyst
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
IT operations roles
Application operations engineer
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Business relationship manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Change and release manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Command and control centre manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
End user computing engineer
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
IT service manager
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Incident manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
Infrastructure engineer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,400.00 |
£1,400.00 |
Infrastructure operations engineer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,400.00 |
£1,400.00 |
Problem manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
Service desk manager
| £650.00 |
£650.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
Service transition manager
| £650.00 |
£650.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
Product and delivery roles
Business analyst
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
Delivery manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,350.00 |
£1,350.00 |
| £1,500.00 |
£1,500.00 |
Digital portfolio manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,500.00 |
£1,500.00 |
Product manager
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Programme delivery manager
| £950.00 |
£950.00 |
Service owner
| £950.00 |
£950.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
Test engineer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Test manager
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
Software development roles
Development operations (DevOps) engineer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
Frontend developer
| £550.00 |
£550.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Software developer
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
| £1,500.00 |
£1,500.00 |
User-centred design roles
Accessibility specialist
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
Content designer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
Content strategist
| £950.00 |
£950.00 |
Graphic designer
| £550.00 |
£550.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
Interaction designer
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,100.00 |
£1,100.00 |
Service designer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Technical writer
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
User researcher
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
| £1,100.00 |
£1,100.00 |
| £1,250.00 |
£1,250.00 |
| £1,500.00 |
£1,500.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
Socotec
-
ISO/IEC 27001 accreditation date
-
Monday 23 September 2024
-
What the ISO/IEC 27001 doesn’t cover
-
N/A - All Arcus services, equipment and processes are in scope of our certification
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
Socotec
-
ISO 9001 accreditation date
-
Monday 23 September 2024
-
What the ISO 9001 doesn’t cover
-
N/A - All Arcus services, equipment and processes are in scope of our certification
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
0bb11f9e-a7c9-44e3-832c-efae3e757575
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
F9187f3b-b592-411f-9440-8d90b591a8c3
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
-
Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Plans for positive actions with community groups.
-
Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
-
Plans to respond flexibly and adapt approaches to community engagement and initiatives
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Introducing transparency to pay and reward processes
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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