TELICENT LTD
Consultancy and Support for Telicent CORE Open-Source Enterprise Data Platform
Consultancy and support services for Telicent CORE - an open source enterprise platform. CORE utilises Open Standards (including RDF) and ontologies (including the HMG Information Exchange Standard (IES4 & IES5)), plus ABAC and PBAC security to create an end-to-end secure data fabric that enables organisations to liberate their data’s potential.
Features
- Optimised strategic approach for implementing CORE Cloud in your organisation
- Work with Telicent’s consultants to configure and/or develop CORE solutions
- Software support for CORE Cloud; including public, private, hybrid clouds
- Data migration support for unstructured, structured and complex linked data
- CORE integration with other cloud services
- ABAC and PBAC data security configuration and guidance
- Data engineering and data pipeline advice and consultancy
- Data modelling and 4D ontology (including IES4 and IES5) consultancy
- Training on how to use CORE
- CORE cloud scaling and federation consultancy and advice
Benefits
- Increased performance with best practice from the originators of CORE
- Enhanced strategic planning, reducing business risk and costs
- Increased efficiency and speed of delivery
- Increased productivity through ease of use for technical/non-technical users
- Fast realisation of cloud benefits from rapid migration
- Reduced in-house costs from direct support for open-source software
- Optimised use of cloud software
- Flexible training delivery for different skill sets and knowledge levels
- Future proofing with Telicent roadmap alignment
- Shared experience with other Government and industry users
Pricing
£1,900 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@telicent.io.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 5 0 3 3 2 1 1 7 8 8 7 6 5 7
Contact
TELICENT LTD
James Williams
Telephone: 07946215674
Email: info@telicent.io
Planning
- Planning service
- Yes
- How the planning service works
- Telicent supports the selection and adoption of Telicent's open source CORE data platform and associated software. These services can be deployed on Public, Private of Hybrid clouds. The services offered includes the data, architecture and security considerations to support adoption and deployment within specific circumstances.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- The implementation of Telicent CORE and associated software applications
Training
- Training service provided
- Yes
- How the training service works
- Telicent delivers onboarding and training workshops to enable teams to become self-sufficient in using Telicent CORE and associated technologies. Further training and support services are available throughout the period that Telicent's technologies are deployed.
- Training is tied to specific services
- Yes
- Services the training service works with
- Telicent CORE and associated Software
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Once a CORE cloud solution has been selected and/or designed we can provide Professional Services to complete or assist in the deployment and setup of CORE. This helps organisations get started and quickly become productive with CORE on whichever cloud infrastructure is chosen.
These services can be tailored to your needs and may include software installation, configuration and testing. We can also help migrate data, define ontology and data solutions, and advise on the integration of client’s existing services and applications with the CORE platform and train client staff as required.
Our Setup and Migration services are offered as a packaged service , or on a Time and Materials basis, tailored to an organisation’s specific need. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Azure
- Customer-hosted cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- How the support service works
- Please see associated Service Definition Document for details
Service scope
- Service constraints
- Services are provided remotely unless on-site services are specified
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are dependent on the contract.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Please see associated Service Definition Document for details
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Combating climate change is one of the biggest challenges we face today. We recognise that to succeed, all the elements of our employees, supply chain, partners, and customers must contribute. The main objectives of all Telicent climate change support activities are:
To improve awareness and understanding of climate change amongst our team.
To demonstrate that daily activities can collectively make a big difference and that everyone has a role to play in the fight.
To motivate employees, supply chain, partners, and customers to undertake these small, significant changes to their daily routine.
Telicent will communicate and enact its climate change support and direction in the following ways:
Building a culture of awareness. Making sustainability part of our culture, both in and out of the office.
Rethinking our waste. We are consistently thinking about ways we can cut down waste
Reducing our travel. We are a remote-first company, using video conferencing technology to conduct our business virtually wherever possible. Working flexibly, with minimising travel and using public transport wherever possible
Working with environmentally conscious vendors. We continuously consider our supply chain and providers, ensuring that our values align. We use local vendors and suppliers where possible, supporting the local economy and reducing our carbon footprint.
Saving energy. We are reducing the number of active service elements and encouraging our customers to do likewise.
Using the cloud. Cloud computing is the Telicent approach of choice, maximising energy, and resource efficiency, reducing footprint and providing flexibility. It also cuts back on hardware and manufacturing, plus the emissions associated with both.Covid-19 recovery
Telicent was founded just before the Covid-19 crisis and we continued hiring throughout lockdown to ensure support to the workforce and to provide job security. Throughout Covid-19, we did not furlough any employees and introduced fully remote flexible working for all employees.Tackling economic inequality
Telicent will proactively tackle economic inequality in line with the Social Value Model Outcomes. We will:
Support entrepreneurship, growth and business creation through our active participation in industry communities and network of partners and startups.
Support diverse employment through our recruitment policy based on equality and inclusivity from job advert to appointment. This involves screening candidates according to their skills and experience and not personal characteristics. We will target deprived areas and under-represented groups through specialist forums. Where appropriate, we allow additional time to complete candidate recruitment tasks, change the interview format and/or location and/or present information differently.
Provide a flexible and progressive workplace that aligns to the five foundational principles of quality work: fair pay (all staff are paid above the Living Wage); participation; progression; voice; and autonomy.
Provide education and training by investing in learning, development and progression opportunities for our employees.
Offer school and student placements to encourage more people into the technology industry to address skills shortages.Equal opportunity
Telicent is an equal opportunity employer and we proactively create an inclusive working environment. We are committed to promoting equality and diversity and promoting a culture that actively values difference and recognises that people from different backgrounds and experiences can bring valuable insights to the workplace and enhance the way we work. We do this by:
Advertising job opportunities widely, targeting specific areas and under-represented groups.
Removing unconscious bias by screening candidates according to their skills and experience and not personal characteristics.
Supporting disabled candidates by allowing additional time to complete candidate recruitment tasks, changing the interview format and/or location and/or presenting information differently.
Providing a flexible and progressive workplace that aligns to the five foundational principles of quality work: fair pay (all staff are paid above the Living Wage); participation; progression; voice; and autonomy.
Providing education and training by investing in learning, development and progression opportunities for all employees.
Removing barriers to development or progression by, for example, running formal Occupational Health assessments; supplying suitable technology; giving subsidies for visual impairment.
Encouraging STEM in underrepresented groups and support outreach to schools and community initiatives
Offering our flexible-first working model, specifically allowing disabled staff to work from home.
Supporting the Armed Forces Covenant.Wellbeing
The wellbeing of our team and clients is paramount. We take an open and non-judgemental attitude towards supporting our team’s mental and physical wellness. We are building an open and caring culture that monitors mental health and challenges stigmas to reduce workplace related stress and ensure people feel supported. We do this by:
Ensuring every voice is heard, and fostering an open and compassionate environment.
Operating as a fully remote company, allowing staff to be near their families.
Offering fully flexible working, allowing our staff to build the work-life balance that works for them.
Providing above industry average holiday entitlements and encouraging our team to take leave.
Strictly enforcing working time to working hours only.
Providing counselling and support services to those that may need them.
Providing social events to prevent isolation in remote working scenarios.
Pricing
- Price
- £1,900 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@telicent.io.
Tell them what format you need. It will help if you say what assistive technology you use.