SPEAK OUT SAFE LTD

Speakoutsafe SaaS (whistleblowing management software)

SpeakOut Safe is a secure, cloud-based whistleblowing and safeguarding portal that enables staff, students and stakeholders to report concerns confidentially. It streamlines case management, supports fair investigations and helps organisations meet legal, regulatory and ethical obligations while promoting a safe, transparent speak-up culture.

Features

• Secure, anonymous and named whistleblowing reporting via web portal.
• Configurable case workflows, statuses, deadlines and escalation rules.
• Role-based access control for investigators, managers and administrators.
• Evidence upload, notes, timelines and document management for each case.
• Integrated email notifications and reminders for new and updated cases.
• Customisable categories, forms, question sets and reporting channels.
• Dashboards and exportable reports for trends, KPIs and governance.

Benefits

• Encourages early reporting of concerns, reducing risk and escalation.
• Improves transparency and trust through consistent, documented case handling.
• Supports legal, regulatory and policy compliance for whistleblowing obligations.
• Streamlines investigations, saving time and reducing manual administration effort.
• Provides management insight into trends, hotspots and organisational culture issues.
• Protects reporters’ confidentiality, reducing fear of retaliation or stigma.
• Enables remote, secure access for distributed teams and external investigators.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marius@speakoutsafe.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

250357340334201

Contact

Marius van Aswegen
07717798122
marius@speakoutsafe.uk

About your service

• Service categories:

  Applications

  Collaborative

  • Email
  • Enterprise community
  • Team collaboration

  Conferencing and virtual event

  • Virtual Event Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: SpeakOut Safe is provided as a multi-tenant SaaS solution and is not available for on-premise deployment. The service requires reliable internet connectivity and a modern, supported web browser. Integrations (for example SSO or HR systems) depend on the availability of compatible identity providers or APIs. Planned maintenance is normally performed outside UK business hours and notified in advance; brief service interruptions may occur during maintenance or major upgrades.
• System requirements:
  • Modern, supported web browser (Chrome, Edge, Firefox, Safari).
  • Reliable internet connection with HTTPS access to service URL.
  • Email access for notifications and password resets, if enabled.

User support

• Email or online ticketing support: Yes
• Support response times: We provide email support Monday–Friday, 09:00–17:00 (UK time). We aim to acknowledge all queries within 4 working hours and provide a substantive response or action plan within 1 working day. Priority or time-critical issues are dealt with as soon as reasonably possible. Weekend support is for critical issues only, by prior agreement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our web chat support is provided using widely adopted collaboration tools (for example Google Chat or Slack) that are accessible via a standard web browser or desktop/mobile apps. These tools support keyboard navigation, zoom and common screen readers. Users can choose to receive messages in simple text and can copy content into their preferred assistive technologies. Web chat is always optional: if a user cannot easily use chat, we will provide equivalent support by email, telephone or video call and will make reasonable adjustments to meet individual accessibility requirements.
• Web chat accessibility testing: We have not yet carried out formal web chat usability testing with assistive technology users. Instead, we rely on the built-in accessibility capabilities and testing undertaken by the underlying collaboration platforms (for example Google and Slack). Internally, we verify that web chat can be used via browser zoom and keyboard-only navigation and that content can be read by common screen readers. We actively encourage users to report any accessibility barriers and will adjust our support approach (for example switching to email, phone or video, or changing chat settings) to meet their needs.
• Onsite support: No
• Support levels: We provide a single standard support level for all SpeakOutSafe engagements, included in the subscription or day rate as agreed. Standard support covers email and web chat support Monday–Friday, 09:00–17:00 (UK time), with a 4-hour acknowledgement target and a 1-business-day target for a substantive response or action plan.; ; For larger or more complex deployments, we can agree enhanced support (for example extended hours, shorter response targets or out-of-hours support) at additional cost, priced on a case-by-case basis depending on scope and required service levels.; ; Each customer is assigned a lead consultant or engagement manager who acts as their primary point of contact and technical account manager for the duration of the engagement, supported by SpeakOutSafe product specialists who act as support engineers for configuration, integration and case-management queries.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: We provide a structured onboarding process tailored to each organisation. This typically includes an initial configuration workshop to agree categories, workflows, access roles and reporting options, followed by guided setup of users, groups and notification rules. We provide online training sessions for administrators, investigators and other key stakeholders, supported by user guides and short “how to” materials. Where required, we can review or signpost example whistleblowing and safeguarding policies to ensure alignment with the system. All onboarding is normally delivered remotely via video call and screen sharing, with ongoing support available by email and web chat.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: At the end of the contract we provide customers with a complete export of their data on request. Case records, associated notes, attachments, user lists and configuration data can be exported in commonly used formats (for example CSV/Excel for structured data and ZIP archives for documents). Exports are made available securely via encrypted download or secure file transfer, agreed with the customer in advance. Where required, we can provide a simple data schema and limited support to help the customer import data into their own systems. After confirmation that data extraction is complete, we will securely delete remaining customer data from our environments in line with our data retention and destruction policy, subject to any legal or regulatory retention requirements.
• End-of-contract process: Before contract end we agree a termination and handover plan with the customer. During the contract period and for a defined period after expiry, users retain normal access to the system to complete any remaining cases, subject to the Call-Off terms. At or shortly after contract end, we provide a one-off export of customer data in agreed standard formats (for example CSV/Excel and document archives) and this is included in the contract price.; ; After data export and customer confirmation, we securely deactivate user access and delete remaining customer data from our environments in line with our retention and destruction policy, subject to legal or regulatory requirements. Additional services such as extended access beyond the agreed period, multiple data exports, specialist migration support or bespoke reports can be provided at additional cost, priced according to our standard day rates.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Our onboarding and offboarding documentation is written in clear, simple language and structured with headings, lists and step-by-step instructions to support readability. We provide documents in common digital formats (HTML, ODF and PDF) that can be opened using standard tools which support screen readers, browser zoom and keyboard navigation. Where possible, we avoid images of text and use meaningful link text. Users can request alternative formats or additional guidance, and we will make reasonable adjustments (for example providing large-print versions, simplified summaries or guided walk-through sessions by video call) to meet specific accessibility needs.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is accessed through a standard web browser on mobile devices and has been designed to be responsive, so pages automatically adapt to smaller screens. There is no separate mobile app and no additional configuration is required. All core functionality is available on mobile in the same way as on desktop.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: SpeakOutSafe is highly configurable so organisations can align the service with their own whistleblowing and safeguarding processes. Administrators can customise categories, workflows, roles, notification rules and access rights, and configure whether reports can be anonymous or named. They can upload and link their own policies and whistleblowing procedures, adapt terminology and language, and use the form builder to add or modify questions and guidance text. Branding elements such as logo and colours can be tailored to the organisation. Configuration is performed by authorised admin users through the web interface, with our support where required.

Scaling

• Independence of resources: SpeakOut Safe is delivered as a multi-tenant SaaS platform with logical separation of customer data and capacity managed centrally. We monitor performance and resource utilisation and scale the underlying cloud infrastructure to maintain agreed service levels. Rate limiting and workload management controls help prevent any single customer’s activity from degrading overall service performance.

Analytics

• Service usage metrics: Yes
• Metrics types: That means you’re confirming you can provide things like:; ; Number of cases / reports logged; Status and age of cases; User / team activity; ; Logins or usage over time
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Digital IQ AS (Norway) – https://digitaliq.no/en/

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Authorised administrators can export data directly from the system using built-in reporting and export tools (for example CSV/Excel exports for cases, users and configuration data). For larger or more complex exports, customers can request a full data export through our support team, who will prepare structured data and document archives and make them available via secure download or secure file transfer.
• Data export formats: CSV
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: We aim to provide a minimum of 99.5% service availability per calendar month, excluding scheduled maintenance (notified in advance) and events outside our reasonable control (for example upstream cloud provider or customer network failures). Availability is monitored and we review incidents that affect uptime.; ; Where an availability SLA is agreed in a Call-Off Contract and we do not meet that SLA, customers are entitled to service credits or fee reductions as set out in the Call-Off (typically a percentage credit against the relevant monthly or project fees, based on the level of downtime). Repeated or extended outages trigger root cause analysis, corrective actions and an improvement plan shared with the customer.
• Approach to resilience: SpeakOut Safe is hosted on Microsoft Azure and designed to use the platform’s built-in resilience features. The service is deployed across multiple redundant components, with load-balanced application instances and highly available managed database services. Data is stored on resilient storage with replication and regular, tested backups to support recovery from failure or data corruption.; ; We monitor performance and availability, with alerting in place for key service components. In the event of an incident, we follow a documented incident and disaster recovery process to restore service as quickly as possible. More detailed architectural and resilience information can be provided to customers on request under appropriate confidentiality arrangements.
• Outage reporting: We notify customers of significant outages or service degradation by email alerts sent to nominated administrative and technical contacts. Initial notifications provide a summary of the issue and expected impact, with follow-up emails issued when the situation changes and once the service is restored. For planned maintenance that may affect availability, we provide advance notice by email wherever possible. On request, we can supply an incident summary or post-incident report detailing root cause, impact and corrective actions. At present we do not provide a public status dashboard or outage API.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Administrative and management interfaces are restricted to authorised personnel using role-based access control, strong authentication and least-privilege principles. Access is granted on a need-to-know basis, reviewed regularly and revoked when no longer required. Management and support channels are only accessible over secure, encrypted connections. Sensitive configuration and customer data are never discussed over insecure channels, and support staff use audited accounts with appropriate logging and monitoring of administrative activity.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We operate an information security management approach aligned to ISO/IEC 27001:2022. We maintain a documented information security policy approved by senior management, supported by policies and procedures covering access control, acceptable use, asset management, secure development and change management, supplier security, incident management, backup and business continuity.; ; Overall responsibility sits with a named board-level security owner, with day-to-day coordination by an Information Security Lead. Risks are identified and assessed regularly, with controls selected and reviewed based on risk. Staff receive security and data protection awareness training on induction and periodically thereafter.; ; Security incidents and weaknesses are reported to the Information Security Lead, logged, investigated and, where necessary, escalated to senior management and affected customers. Compliance with policies is monitored through management review, spot checks and internal audits, with corrective actions tracked to completion.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We operate a formal configuration and change management process aligned with our ISO/IEC 27001-certified ISMS and Microsoft Azure best practice. All service components are identified and recorded, with versions and environments tracked throughout their lifecycle. Changes are raised as change records, risk-assessed (including security and privacy impact), reviewed and approved before implementation. Higher-risk changes require management authorisation and, where appropriate, scheduled maintenance windows. Changes are tested in non-production environments before deployment and are logged, with the ability to roll back if required. Post-implementation reviews are carried out for significant changes or incidents.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Our codebase is hosted in GitHub with automated dependency scanning using GitHub Dependabot and Snyk on check-in and regularly scheduled runs. We assess potential threats through these tools, vendor advisories, Microsoft/Azure security guidance and recognised security mailing lists. Vulnerabilities are triaged by severity and exposure. Critical issues are prioritised immediately, with patches or mitigations targeted within 24–48 hours where feasible; high-severity issues are normally addressed within 7 days, and medium/low-severity findings are grouped into regular maintenance releases. Changes are tested and deployed through our controlled change management process.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Our protective monitoring is built on the Microsoft Azure stack using native logging, alerting and security services. Platform, application and access logs are collected and monitored for unusual or suspicious activity, such as failed logins, privilege changes and anomalous requests. Alerts from Azure security tools and our application telemetry are triaged by severity. Potential compromises are investigated promptly, with critical incidents responded to immediately and initial containment actions targeted within hours. Incidents follow a documented process including notification, root cause analysis and remediation.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We operate a documented incident management process aligned with ISO/IEC 27001. Common events (for example unauthorised access, data loss, service outage, suspicious activity) have predefined workflows covering detection, triage, containment, eradication and recovery. Users can report incidents or suspected incidents via email to our support or security contact. All incidents are logged, categorised by severity and tracked through to closure, with root cause analysis and corrective actions where appropriate. For significant incidents we provide customers with written incident reports and agreed updates.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We provide a free trial by spinning up a dedicated test portal for 2–3 weeks. It is a full-function replica of the live product, including reporting, case management and configuration. Trials are for evaluation only and may have limits on user numbers, data retention and integrations.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Sancert global.
• ISO/IEC 27001 accreditation date: Wednesday 15 November 2023
• What the ISO/IEC 27001 doesn’t cover: Physical security.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27001 Lead Auditor
  • ISO 27001 Lead Implementer
  • ISO 9001 lead auditor
  • ISO 27701 Lead Auditor
  • ISO 42001 Lead Auditor

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marius@speakoutsafe.uk. Tell them what format you need. It will help if you say what assistive technology you use.