FUJITSU SERVICES LIMITED
Oracle EPM Cloud Service
With our deep experience in implementing Oracle’s Cloud solutions, Fujitsu is well positioned to help you plan for, adopt and integrate Oracle EPM Cloud. Fujitsu leverages its proven PRIME SaaS migration methodology and automation tool to simplify and accelerate the implementation process while minimising risk.
Features
- Proven PRIME implementation methodology with tooling, templates, preconfigured environments
- Business change is at the forefront of our methodology
- Certified personnel to set up, configure and integrate Oracle EPM
- Fujitsu built tooling integrate Oracle EPM Cloud with other applications
- Fujitsu pre-built dashboards and reports complement Oracle standard offering
- Oracle Cloud Educational service designed to accelerate learning process.
Benefits
- Accelerated 30% Oracle EPM Cloud deployment using PRIME implementation methodology
- Pre-populated templates to guide customers through a recommended setup
- Automated testing to improve quality and shorten testing timeframes 10%
- Playbook day-to-day implementation plan encapsulating learning across multiple Cloud engagements
- Pre-built reports to simplify data collection, validate conversion data loads
- Q&A document to uncover customer needs across EPM Cloud
- Global Oracle practice of 3000+ Oracle Cloud specialists
- Three time winner of Oracle Cloud Specialised Partner Award
Pricing
£0 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at government.frameworks@fujitsu.com.
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Framework
G-Cloud 14
Service ID
2 5 1 5 5 9 5 6 8 3 8 7 4 5 0
Contact
FUJITSU SERVICES LIMITED
Sam Skinner
Telephone: 07867829234
Email: government.frameworks@fujitsu.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Oracle Cloud Applications are designed to co-exist with current IT investments, providing a wealth of options for companies migrating to the cloud. Oracle Cloud Applications leverage technologies, such as mobility, social enterprise, cloud computing and powerful analytics, to enable new levels of performance across the enterprise. Fujitsu has been an Oracle co-development partner from the beginning of Oracle's cloud program. We have had the benefit of early insight into Oracle’s Cloud Applications, as well as wide ranging implementation experience and are uniquely positioned to help customers successfully deploy the next generation of enterprise solutions in the cloud. Fujitsu utilizes Oracle’s Rapid Start for EPM Cloud implementations as a way for customers to implement best practice processes and reduce time to value. Rapid Start provides the framework for Fujitsu to deliver EPM Cloud in a predictable, accelerated, low cost model that will meet goals and allow users to be productive from day one.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- All Oracle Cloud Services
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
In addition to the implementation and migration to your new Oracle Cloud solution, we can also offer Fujitsu AMS Cloud Service Support.
This is a flexible service designed so that you will pay for the support you use as opposed to a straight percentage of the software charge regardless of how much support you actually need.
Fujitsu Application Support service can include:
• Functional support
• Service requests management with Oracle
• New feature reviews and outlining new functionality in upcoming releases
• Issue resolution
• Cloud patching assistance
• Functional enhancements
• Role security settings
• Documentation enhancement.
• Creation of new entity or organisation
• Training
• Setup of new functionality
• Cloud upgrades
• Custom reporting requirements
Service scope
- Service constraints
- There are no constraints within the scope of this defined service
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- During the procurement process we will respond to questions within one business day. During the on-boarding process we will create a set of standards and procedures for each engagement. In terms of responding to questions this will be in-line with the communications process defined for specific Service Levels.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 A
- Web chat accessibility testing
- Cosmetic/component failure or malfunction causing virtually no impact on the client’s ability to operate significant business processes or production. Most of these errors are handled through the Web chat.
- Support levels
-
Sev.1 - Very high - Showstopper, not able to continue business
Sev.2 – High - Technical defect, bug, error impacting business, but business can continue with minimal work around
Sev.3 – Medium - Technical defect, bug or error not impacting business, as work around is available for the same
Sev.4 - Low - Cosmetic
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Bureau Veritas
- ISO/IEC 27001 accreditation date
- 06/01/2022
- What the ISO/IEC 27001 doesn’t cover
- All reference control objectives and controls of the standard are in scope, and all aspects of the offerings
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.Covid-19 recovery
Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.Tackling economic inequality
Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.Equal opportunity
Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.Wellbeing
Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.
Pricing
- Price
- £0 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at government.frameworks@fujitsu.com.
Tell them what format you need. It will help if you say what assistive technology you use.