K2 Medical Systems Ltd

Perinatal Training Programme (PTP)

Online e-learning covering essential topics in Fetal Monitoring and Maternity Crisis Management, with competency assessments and real-life simulations

Features

• Real-time reporting - on demand compliance reports 24/7
• accessibility - anywhere on any device
• customised - add your own content and create own assessments
• Clinical Guidelines - latest NICE, FIGO and Physiological option
• Face to face training support - Group Simulator for Educators
• Certification -17 chapters of learning
• Competency Assessments - for each module of learning

Benefits

• Reporting - instant accurate reports saving time and money
• Learning Pathways - plan, track and communicate annual learning expectations

£35 a user

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@k2ms.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

252277610411901

Contact

Robert Whitney
01752397800
sales@k2ms.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Minimum Internet Explorer 10
  • Internet connection

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Normal response time within 2 working days
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Support on demand via phone or virtual meeting during normal office hours.; No additional support costs at present.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: One to one session by virtual meeting, including an administration guide
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Access remains in-place for users certificates and administration report access
• End-of-contract process: No additional costs.; Price includes access, content update and support during licence period.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Application resizes to meet mobile specificiation
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Tailor learning around users needed.; Customisable by local administrator.

Scaling

• Independence of resources: Cloud hosted, using sufficient performance tier

Analytics

• Service usage metrics: Yes
• Metrics types: Users activity analytics can be accessed by the administartors in the website, in real-time
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Never
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can receive their pdf certificate via email; Administrators can access their site reports by csv file.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 97% availability target
• Approach to resilience: Available on request
• Outage reporting: Public dashboard; email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access can be revoked by the website
• Access restriction testing frequency: Less than once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: All systems and supporting services are compliant to the NHS DSPT and Cyber Essentials Plus Frameworks as well as ISO13485 and we observe the underlying principles of ISO 270001:2022 certification . We are working with our central compliance team and supporting companies to gain certification in 2024.
• Information security policies and processes: K2's business practice is underpinned by a suite of processes that govern our information management system that observes the underlying principles of ISO27001:2022 as well as DSPT and Cyber Essentials Plus. These are subject to regular internal audit by our full-time Corporate Assurance Manager and are overseen by our Board of Directors. In addition all audits are subject to rigorous external review by a third party Auditor in the course of maintaining our ISO standard(s).

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: K2's ISO13485 accredited Quality Management System contains a set of processes which underpin our business practice, including our Release Management Procedure and Configuration Management Procedure. These processes are regularly audited to ensure compliance by our Corporate Assurance Manager.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Our vulnerability management approach for our cloud-hosted website entails a thorough strategy aimed at proactively identifying, assessing, prioritising, and mitigating potential vulnerabilities. We utilise a blend of automated tools, regular vulnerability scans, and manual assessments to guarantee that our systems are robustly safeguarded against emerging threats. Continuous monitoring and timely patching are integral components of our approach, ensuring that any vulnerabilities discovered are promptly addressed to minimise the risk of exploitation. Furthermore, we stay abreast of industry best practices and emerging threats to continually refine and enhance our vulnerability management processes.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: The capability to review access control logs ensures a full audit trail is maintained for all staff interactions with internal and external systems. Security Incidents are managed in accordance with K2's Security Incident Management Procedure which forms a part of our accredited Quality Management System. According to this process our dedicated IT Services Team respond immediately to any security incident.
• Incident management type: Supplier-defined controls
• Incident management approach: Incidents are handled in accordance with K2's Incident Management Process, which forms a part of our accredited Quality Management System. According to this process, incidents are reported to a nominated individual who investigates the issue and produces a full report to the board of directors within prescribed timescales. The incident is tracked and managed to resolution using the appropriate toolset which ensures a thorough audit trail is maintained throughout the process. This information is then used to capture any continuous improvement opportunity.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  K2 Medical systems are committed to the implementation of an effective environmental policy and our Environmental Policy is part of our ISO13485 accreditation. We have significantly decreased our environmental impact, employing measures such as: • Moving office premises to a shared location, selecting a provider with a focus on sustainability. • Adopting a hybrid, working from home/office policy. • Reducing unnecessary travel related activities. Where travel is required, employees are encouraged to seek a green method (train rather than car etc.). • Consolidation of older, higher power, lower efficiency, on premises servers, moving to a cloud hosted environment scaling to the business requirements. Selecting providers with a greener approach. Our additional commitments include: • Paper light: We are significantly reducing the amount of paper we use as a business, whilst still maintaining the appropriate records required for ISO13485 compliance. • Continuous improvement: Measuring and continuing to reduce our impact on the environment. • Digitisation: We have a track record in reducing environmental impacts through service digitisation. • Supplier Selection: We audit all suppliers, this includes auditing their carbon footprint and sustainability measures, selecting those who share and align to our environmental values.

  Equal opportunity

  K2 Medical Systems are committed to ensuring equal opportunity is supported for our employees, applicants and for the end users of all our products. ; This broadly interpreted policy not only prohibits discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, age, national or ethnic origin, disability or any protected category under applicable law, but also ensures that competent individuals will be given the opportunity to join K2 and will be supported to discover their potential, by providing career progression advice and advancement opportunities..; ; We have put in place a people and culture team that is dedicated to ensuring diverse, equitable, equal and inclusive environment is maintained for all to thrive and progress their careers without barriers.; ; Our products are designed to remove barriers where possible to ensure the end user is afforded equal access to the products removing limitations on device type, environment access, language and other accessibility challenges.

  Wellbeing

  K2 Medical Systems are committed to encouraging an inclusive and compassionate working environment, with wellbeing at the core of our focus. Our aim is to empower our people to focus attention on taking care of themselves, each other, and importantly to feel safe in raising any concerns or requests with their leader. This is fundamentally underpinned by the core values our parent company upholds for all businesses that it owns. Our collective approach includes: • Regular communication: The whole organisation meets regularly as a full team, then within departments and 1:1s with managers. At each forum we remind people of the importance of looking after their wellbeing, this is further supported by our people and Culture teams to ensure equity and inclusion. • Training: All staff, including leaders, are encouraged to attend mental health training. Helping them identify where people may be struggling and to prepare them for compassionate conversations. • Surveys/Feedback: we regularly ask our people anonymously to rate their wellbeing, and track shift/changes and we provide multiple channels for feedback, both named and anonymous. • Flexibility: we understand that life commitments can impact our wellbeing. All our people have the potential to flex their work around life commitments with support from their leader. Our parent company understands the value and importance of the people who work within the business units. As such they provide further Benefits to help support our staff: o Access to a confidential and trusted wellbeing provider which provides services such as: GP appointments, physiotherapy, mental health support. o Private medical insurance with a reputable provider. o Lifestyle rewards. £325 per employee per year to spend annual on lifestyle/wellbeing activities of their choosing

Pricing

• Price: £35 a user
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 2 weeks access - all content to evaluate

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@k2ms.com. Tell them what format you need. It will help if you say what assistive technology you use.