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Akita Systems Ltd

Microsoft Dynamics 365 QuickStart Business Central

Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Business Central into your organisation at a fixed price.


  • Packaged Microsoft ERP system delivered at a fixed price
  • Track and support all sales enquiries
  • Manage supply chains
  • Monitor resources to prevent bottle necks
  • Deliver project management
  • Get reporting on all of your business in one place
  • Available across mobile devices for use on the go
  • Includes comprehensive sales CRM system
  • Geared towards smarter cloud finance systems


  • Replaces underperforming accounting solutions
  • Aligns disparate business systems
  • Reduces manual processes
  • Simplifies financial reporting
  • Offers a comprehensive sales management solution
  • 'Quote to cash' in a single system
  • Move to the cloud with confidence
  • Ensure projects come in on time and budget
  • Get the right reporting faster
  • Delivered by ERP experts


£4,750.00 a unit

  • Education pricing available
  • Free trial available

Service documents

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G-Cloud 13

Service ID

2 5 2 6 6 2 4 9 3 0 7 2 7 6 3


Akita Systems Ltd Akita
Telephone: 0330 058 8000

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Microsoft Dynamics 365 Business Central can work with other Dynamics 365 modules or on its own.
Cloud deployment model
Private cloud
Service constraints
Buyers will require the correct Microsoft Dynamics 365 licensing. Akita can assist with the provision of this at the same cost as buying directly from Microsoft.
System requirements
Access to the internet

User support

Email or online ticketing support
Yes, at extra cost
Support response times
With our managed support, customers receive a service level agreement offering response within two hours.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Onsite support is available at additional cost - see rate card and Terms and Conditions for more
Support available to third parties

Onboarding and offboarding

Getting started
Users are provided with a day of training in Microsoft Dynamics 365 and will be linked to additional training materials going forward.
Service documentation
End-of-contract data extraction
Data can be made available as a CSV as required
End-of-contract process
Dynamics 365 is licensed by Microsoft. Organisations may request not to renew their licensing (for one or all individuals), thereby end the service.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Dynamics 365 offers a simplified mobile interface with fewer fields and more pertinent information for working on the go. A dedicated app is also available.
Service interface
User support accessibility
None or don’t know
Customisation available
Description of customisation
Microsoft Dynamics 365 can be customised to an organisation's requirements and workflows. We can also integrate third-party applications such as Docusign, marketing automation platforms, additional field service tools and a range of other tools to enhance ERP system functionality.
All integrations are offered at an additional cost - please contact us for more.


Independence of resources
Dynamics 365 runs from Microsoft's expansive and well-resourced cloud infrastructure.


Service usage metrics


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data can be downloaded
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
Other protection between networks
Not applicable
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Microsoft guarantees 99.9%
Approach to resilience
All ERP system data is held in Microsoft's cloud environment. Microsoft has a highly-reliable hosting process including an industry-leading backup process.
Outage reporting
Microsoft will alert customers with emails in the rare case of an outage

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Administration accounts are password and MFA protected
Access restriction testing frequency
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
Microsoft Dynamics 365 itself is not covered by ISO 27001 - only our development approach. It will have its own standards
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
Policies are held within our company SharePoint and reviewed annually by the Infrastructure and Technical Directors. We use our ISO 9001 and 27001 assessments as catalysts to review our internal security documentation and processes.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Configuration of Microsoft Dynamics 365 is defined as per documentation provided and feedback from the customer.

Post-deployment, any changes to the service will be linked to Microsoft's bi-annual updates and regular security patching (unless the customer requests modifications. These come at additional cost).
Vulnerability management type
Vulnerability management approach
Dynamics 365 is hosted within Microsoft's secure environment. The company monitor for threats 24/7 and apply patches as required.
Protective monitoring type
Protective monitoring approach
This is taken care of by Microsoft
Incident management type
Incident management approach
This is controlled by Microsoft

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

Find details of our sustainability measures here:
Tackling economic inequality

Tackling economic inequality

See details of our apprenticeships scheme:
Equal opportunity

Equal opportunity

Akita has an Equal Opportunities Policy. Reasonable adjustments are referred to within the Equal Opportunities policy and we actively embed this as best practice into our recruitment activity and ongoing people management processes.

Akita is a Disability Confident employer and has signed up to the Disability Confident scheme and its principles; we are committed to being an inclusive employer with an inclusive recruitment process to support this.


Akita is invested in the wellbeing of its staff. Various measures have been instituted to support this position, including providing healthy in-office meals, sports equipment for use at lunchtime, optional wellbeing events and a staff-defined option for hybrid working.


£4,750.00 a unit
Discount for educational organisations
Free trial available
Description of free trial
Akita can arrange a 30 day free trial of Microsoft Dynamics 365 for organisations to assess. Please contact us for more information:

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.