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Practicus Limited

Business Intelligence, Data & Analytics in the Cloud

Practicus has the expertise across AWS, Azure, GCP, PowerBI, Tableau, Qlik, D3.js, Looker, Quicksight and plotly. Our approach covers all aspects of Business Intelligence and Data Analytics, including Data Management, CRM, Big Data, Data Science and Internet of Things – to help you make the most of your Cloud services.

Features

  • Baseline evaluation of current Business Intelligence & Data Analytics
  • Leverage data to innovate, compete and capture value from Cloud
  • Help create, deliver and manage data-driven strategies
  • Customer Relationship Management (CRM) strategy, plans and implementation
  • Embed Cloud, Digital and Data Culture into core business strategy
  • Knowledge transfer to educate internal staff on Business Intelligence
  • Understand customer insight and the full customer journey
  • Use data to track customer behaviour and drive personalisation
  • Raise awareness of importance of data governance and hygiene standards
  • Utilise Artificial Intelligence, machine learning and Predictive Analytics

Benefits

  • Drive competitive advantage from insight and value of data
  • Monitor and improve business performance based on data insight
  • Improve single view and understanding of customer behaviour
  • Innovate through technology, including connectivity and Internet of Things
  • Drive predictive and prescriptive solutions through improved data exploitation
  • Improve internal capability/maturity in Business Intelligence & Data Analytics
  • Recommendations to close gaps and align capabilities with business strategy
  • Achieve compliance and improve executive and strategic decision making
  • Achieve efficiencies through automation of processes and systems
  • Facilitate robust Business Intelligence through Management Information (MI) reports

Pricing

£600 to £1,950 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@practicus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 5 4 3 2 9 8 1 8 5 6 1 9 0 7

Contact

Practicus Limited Darren Tolhurst
Telephone: 01491577122
Email: tenders@practicus.com

Planning

Planning service
Yes
How the planning service works
Practicus completes a Cloud/Digital Needs Analysis to understand how Business Intelligence and Data Analytics can support requirements from cloud hosting or cloud software. This analysis will include options and cost/benefit analysis of the services and tools available. Practicus is vendor agnostic, and can therefore independently assess the most valuable options for buyers before developing a plan or roadmap to achieve implementation success.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
As part of our Business Intelligence & Data Analytics service, we can upskill internal staff in the capabilities required for cloud software and hosting services.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
As an independent provider of Cloud support, Practicus can support the migration of data and information to or between Cloud services. Practicus will be accountable for the full data migration, including requirements gathering, service procurement, supplier selection and documented operational processes to facilitate operational service transition. Practicus is vendor agnostic, and can therefore independently assess the most valuable options for buyers before developing a data migration and transition plan or roadmap to achieve successful delivery.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Practicus is committed to achieving the highest quality levels for our customers. We often manage third party vendors on our clients' behalf and introduce new governance structures to hold partners to account, thereby increasing the value, quality and performance of the services they provide. Our specialist capability in performance testing also ensures the highest level of quality, hygiene and standards of data, software and other tools.

Security testing

Security services
Yes
Security services type
Cyber security consultancy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times are variable depending on the nature of the question and time of sending. Our core office hours are 8:30am to 5:30pm, Monday to Friday but our consultants are able to respond to queries outside of normal hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Not applicable

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Practicus is committed to achieving net zero emissions by 2035 and maintain our Carbon Reduction Plan annually. Customer Project sizes and locations can vary and we are committed to embedding environmental best practices in each. All activities can be tailored to Customers while remaining relevant to the service delivery and addressing core environmental practices.
Throughout our contracts, we monitor the effectiveness of the additional environmental benefits we deliver. Examples of these include:
• Ensuring supply chains are efficient as possible.
• Collaborating with Customers to improve efficiency and reduce wastage.
• Work with Customers to identify actionable methods to improve environmental protection.
• Raise awareness of environmental best practices and implement these through the delivery of contracts.

Our team will work collaboratively with Customers to influence and support environmental protection and improvement by working with the Customer to raise awareness and lead on managing any delivery models and procurement roadmaps. Providing more streamlined processes to enhance awareness of how to protect the environment and bring about a greater reduction in impact to the environment.

Covid-19 recovery

The impact of Covid-19 has significantly affected organisations and communities in the way they operate. At Practicus, it is in our core values to support people and the communities in which we and our customers work. Therefore, throughout the delivery of contracts, we will work to provide opportunities to support the improvement of working practices to help rebuild in the aftermath of the impact of Covid-19. We will:
• Provide access to online personal development training and information to develop in-work skills in communication, assertiveness, confidence, conflict management, active listening and time management to support the physical and mental health of people affected by Covid-19 in the workplace, thus helping to reduce pressures on health and care services.
• Working collaboratively with Customers to identify skills shortages within the team and offer access and information to further training and support for those seeking re-training or returning to work after the impact of Covid-19.
• Continuing to provide coaching & mentoring opportunities by the Practicus team to Customers’ colleagues seeking career progression.
• Offer advice on how to support a Customer’s workforce through the delivery of a contract to implement effective social distancing, remote working and sustainable travel solutions where practicable for the delivery of the services.

Tackling economic inequality

Practicus is committed to ensuring its workforce and partners provide an environment that embodies equality in employment, skills and pay. To monitor and action this we will:
• Conduct regular salary benchmarking against the market to ensure any substantive workforce deployed during a contract receive accurate pay in accordance with their role.
• Monitor diversity and staff retention and provide regular 1-2-1s for all staff and ensure access to training.
• Look to support a diverse supply chain to include a variety of sized businesses and entrepreneurs.
• Support flexible scalability of service delivery to expand and contract where necessary to ensure future-proofed and efficient delivery.
• Manage the Supply Chain collaboratively and in a fair and equitable manner ensuring adherence to our Code of Conduct and raise awareness of best practice.
• Ensure a varied and robust Supply Chain to provide continuous service delivery thereby supporting resilience and consistency of supply.
• Look to include innovative or disruptive technologies that promote value for money throughout the contract delivery and improve service quality.

Equal opportunity

Supporting people into work and to further their careers is one of our key business objectives. Training and development needs are reviewed bi-annually and we routinely organise workshops and offer wellbeing support to staff and Customers to assist in-work progression by:
• Providing access to online personal development training and information to develop in-work skills in communication, assertiveness, confidence, conflict management, active listening and time management.
• Working collaboratively with Customers to identify skills shortages within the team and offer access and information to further training and support.
• Continuing to provide coaching & mentoring opportunities by the Practicus team to Customers’ colleagues seeking career progression.

We will use our Diversity Equality & Inclusion (DEI) team to review the systems, processes, behaviours and active measures that are needed to ensure a fully inclusive workplace. This includes monitoring the representation of Disabled people within the workforce.

In addition, as part of our commitment for supporting disadvantaged and minority groups, we have made a number of changes within our business in order to become a Disability Confident Employer Level 2 (registration DCS026703).

Wellbeing

Practicus has teamed up with the Mental Health Foundation and The Resilience Factor to deliver a support programme for health and wellbeing within the workforce and to promote integrated communities. We will:
• Put in place a programme providing confidential and personalised coaching from The Resilience Factor to offer internal events and workshops around issues such as Mental Health and physical wellbeing in the workplace. Within Practicus, this programme has resulted in reducing our average sickness levels by 39% during 2020.
• Provide information about our online access to articles and guidance from the Mental Health Foundation offering resilience training, meditation short courses, and physical wellbeing such as sleep and exercise. This will be available not just to the Practicus workforce, but to the wider staff, suppliers, customers, and the community.
• Monitor absence trends, job satisfaction and resilience.

Pricing

Price
£600 to £1,950 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@practicus.com. Tell them what format you need. It will help if you say what assistive technology you use.