FUSIONAIX TECHNOLOGIES LTD

fusionAIx - Pega constellation language translation tool(fxTranslate)

fxTranslate is a tool for the business users/citizen developers to easily translate an application, implemented using Pega constellation, without losing the UI context through a guided journey and generative AI

Features

• Wizard for language translation for Pega constellation applications
• Generative AI to suggest the translations
• Allows translation by UI rules category and instant preview
• Immediate updates to the constellation server

Benefits

• Wizard based, allows business users to configure translations
• Provides case UI context in the wizard
• Reduce manual efforts using generative AI
• Minimises the dependency on the development team
• Can be run iteratively

£10,000 to £20,000 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@fusionaix.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

254418137586565

Contact

Ravi Padwal
07424685945
contact@fusionaix.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: FxTranslate is built on the Pega Infinity platform
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: The customer will require a Pega Infinity Platform license. fxTranslate can be used only on Pega constellation applications
• System requirements: Pega platform version 8.8 or higher

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: This product is usually provided alongside a professional services agreement
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: FusionAIx would implement fxTranslate as part of a professional services engagement. Included in this engagement would be training for users of the system as well as the creation of any documentation requirements the customer may have for future management of the solution
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Not applicable as the tool does not hold any data, only Pega rules configuration which is the property of the customer based on their license agreement with Pega
• End-of-contract process: This product would be delivered as a professional services work product and at the end of the contract, ownership of the solution would reside with the customer

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The User Interface is built in Pega constellation
• Accessibility standards: None or don’t know
• Description of accessibility: The User Interface in built in Pega, adhering to Pega constellation's out of the box accessibility compliance
• Accessibility testing: None
• API: No
• Customisation available: Yes
• Description of customisation: FxTranslate is built using the Pega Infinity Platform and is therefore can be fully customised

Scaling

• Independence of resources: Not applicable. As the product is used in the development environment only to configure the language translations for constellation applications

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Other
• Other data at rest protection approach: Not applicable as the customer data is not being stored in the fusionAIx networks
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Not applicable
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Not applicable as the customer data is not being transferred to fusionAIx networks
• Data protection within supplier network: Other
• Other protection within supplier network: Not applicable as the customer data is not being transferred to fusionAIx networks

Availability and resilience

• Guaranteed availability: Not applicable as the product will be deployed on the customer's Pega Development environment
• Approach to resilience: Not applicable as the product will be deployed on the customer's Pega Development environment
• Outage reporting: Not applicable as the product will be deployed on the customer's Pega Development environment

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: As fxTranslate is built on Pega infinity platform, it uses the specific customer's authentication service
• Access restrictions in management interfaces and support channels: Not applicable as the product will be deployed on the customer's Pega platform
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Username or password
  • Other
• Description of management access authentication: As fxTranslate is built on Pega infinity platform, it uses the specific customer's authentication service

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Not applicable as the product will be deployed on the customer's Pega Development environment. Product is implemented using Pega's security best practices
• Information security policies and processes: We will plan to have internal audits for our information security policies and procedures

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our services have implemented the right IT service management procedures to deliver efficient and reliable IT services that are subject to regular monitoring, review, and improvement.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We are in the process of defining our vulnerability management approach which will be complying with ISO 27001:2013 requirements
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Standard security incident management process is followed to manage and mitigate risks to reduce the potential impacts
• Incident management type: Supplier-defined controls
• Incident management approach: Standard incident management process is followed for detecting, reporting, assessing, responding to, dealing with, and learning from information security incidents.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  fusionAIx believes in economic equality and work towards reducing the gap in employment opportunities across different sections of the society. fusionAIx works with new businesses and aims to provide new employment opportunities.

  Equal opportunity

  fusionAIx provides an inclusive atmosphere where every individual gets equal opportunity to perform, get hired and progress. fusionAIx provides equal job opportunities and fairness for employees and job applicants and encourages people with different ages, religions, ethnicities, people with disabilities, and both men and women.

Pricing

• Price: £10,000 to £20,000 a unit
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@fusionaix.com. Tell them what format you need. It will help if you say what assistive technology you use.