CHESS ICT LIMITED

Forcepoint Cloud Access Security Broker (CASB)

Forcepoint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications so that it enables customers to overcome compliance and information assurance restrictions on using the Cloud

Features

  • CASB Functionality
  • Cloud Security
  • Cloud Data Protection
  • Access control
  • Application Control
  • SIEM Integration
  • Shadow IT control
  • Data Encryption
  • Cloud Data Discovery
  • Cloud Malware scanning

Benefits

  • Forcepoint CASB enables our customers to accelerate cloud adoption
  • More value from cloud apps such as O365, Salesforce, Gsuite
  • CASB enables protective controls applied to any cloud app
  • Applications cover both Shadow IT or sanctioned
  • Available as a standalone or embedded product in FP DLP
  • Available embedded in FP Web on premise or cloud

Pricing

£44 a licence a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ChessICT.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

2 5 4 6 4 3 3 6 0 5 2 3 1 4 9

Contact

CHESS ICT LIMITED Joanne Austin - Commercial Bid Lead
Telephone: 0800 688 8858
Email: bids@ChessICT.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Forcepoint Web Security - Forcepoint CASB allows Forcepoint Web Security customers to extend protection to Cloud applications
Data Loss Prevention (DLP) - Extend DLP capabilities to Cloud applications
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors.
System requirements
  • Cloud service so needs internet connectivity
  • Dependencies around integration with other FP products
  • Dependencies around integration with third party products
  • Above will be made clear on case by case basis

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
N/A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://www.forcepoint.com/support/forcepoint-technical-support
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional
Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be extracted in a common format such as CSV
End-of-contract process
The service will terminate and arrangements can be made to decommission the service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Forcepoint CASB provides agentless proxy deployment to allow customers to secure access from mobile devices without having to install any agents on the device.
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Yes - User portal
Accessibility standards
None or don’t know
Description of accessibility
Please contact a representative for details.
Accessibility testing
Please contact a representative for details.
API
Yes
What users can and can't do using the API
Forcepoint CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management and monitoring.

The Forcepoint CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API. This is as easy as logging into the cloud application and apply the API permissions.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Solution administrators can customize reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users that need to be protected, each "CASBSS" license entitles the organisation to protect the users for up to 15 cloud applications with no additional cost. The solution comes with many out of the box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based on aspects of the cloud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional

Scaling

Independence of resources
The Forecepoint CASB service is fully multi-tenented built on auto-scaling AWS Architecture.

Analytics

Service usage metrics
Yes
Metrics types
Administrator actions, unsuccessful login attempts, logout due to inactivity, mobile devices removed
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Forcepoint use AWS standard encryption methods to protect customer data, each individual customer tenant has unique keys protected under our SOC2 type 2 certification
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. SIEM integration will allow data to be extracted into any 3rd party SIEM solution. Some of the reports can be exported in CSV formats.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
PDF

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available at this link (section 2) https://www.forcepoint.com/legal/cloud-services-service-level-agreement
Approach to resilience
Available on request.
Outage reporting
Email alerts are provided

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
Less than once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Coalfire
ISO/IEC 27001 accreditation date
2021
What the ISO/IEC 27001 doesn’t cover
https://www.forcepoint.com/sites/default/files/resources/files/datasheet_iso27001_certification_en.pdf
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
2022
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
https://cloudsecurityalliance.org/star/registry/forcepoint-cloud-limited
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27018 and SOC 2 type II, SOC2
Information security policies and processes
Please contact a representative for details.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Forcepoint supports Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) initiatives through a variety of measures, policies and procedures supported by leaders and teams with appropriate subject matter expertise. As an information technology company without traditional manufacturing operations or real estate ownership supporting product development/services, our focus on “environment” is associated with sustainability initiatives.
Forcepoint implements reasonable steps to maximize office environment energy efficiency through flexible work arrangements. A large portion of employees are classified as “remote” workers (work from home fulltime) or flex-workers (two-days maximum in office per week). This initiative is permanent and will not change once COVID-19 restrictions are removed. Since 2020, Forcepoint seeks to minimize commercial office space footprint. Forcepoint remains steadfast in supporting environmental sustainability through environmentally responsible programs: e-wastes, recyclables and decreasing energy consumption.
Measures and documents in place to support ESG concepts include, but are not limited to:
•Hired fulltime Environmental, Health & Safety (EHS), Principal under the Global Real Estate & Facilities (GRE&F) organization in 2020.
•Flexible work arrangements reduce carbon footprint via decreased transportation emissions and impact on environmental resources required to support commercial office spaces. (HR policy: employee work environment guidelines as core component of Forcepoint’s standard work model supporting sustainable, effective work environment.).
•Office lighting systems sensors designed to automatically shut off overhead lighting based on lack of motion.
• Recycle waste bins throughout offices. Company programs include recycling measures: paper (e.g., shred bins), cardboard, cans, bottles, electrical waste, light bulbs, and batteries.
• Shared multifunctional printer stations reducing paper consumption.
• Custodial services utilizing sustainable cleaning solutions.
• IT e-waste initiatives: partner pick-up, destruction and certification.
• IT “Bring Your Own Device Policy” decreases company-issued IT devices and e-waste.
• Reducing IT footprints moving from onsite data centers/server rooms to cloud and co-location model.
Covid-19 recovery

Covid-19 recovery

Forcepoint implemented Site Incident Support Teams (“SIST”) for each major site. The SIST includes a designated site leader along with representatives from Facilities, Human Resources and IT and will be responsible for facilitating local response to any crisis situation, including COVID-19. As we begin office reopening efforts, the SIST will lead site-level efforts, including ensuring overall governance in line with local requirements.
Tackling economic inequality

Tackling economic inequality

Social purpose, including a focus on economic inequality is very important to Forcepoint. Forcepoint has a formal Diversity & Inclusion program which focuses on providing employment opportunities, improving education and training, an Allyship program, Annual D&I Forum, among other activities. We also focus on Supplier Diversity and manage cybersecurity risk.
Equal opportunity

Equal opportunity

"• Director, Inclusion & Diversity under the CHRO.
• “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are.
• Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation.
• Inclusive Behaviors and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviors and apply these behaviors to everyday work situations. Key elements: Inclusive behaviors content, Inclusion observations, leader score card to chart progress overtime.
• Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition.
• Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues.
• Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint
• Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach.
Wellbeing

Wellbeing

Employee wellbeing is a critical priority and woven into the fabric of Forcepoint. It is supported by many programs and policies.
• Internal Environmental Health and Safety group – Mission is to uphold global standards that ensure Forcepoint operations are safe and environmentally responsible while protecting the health of our employee. These programs include Covid-19 work-safe practices and policies, work safe training, Safety Moments published on regular basis, Ergonomics assessments and resources, Injury/Illness Reporting, environmental programs.

• UK Employee Benefits – A variety of programs are available to employees to promote and support Wellbeing. Programs include full healthcare benefits including medical, dental and vision, Pension, Gym memberships, Childcare vouchers, Cycle to Work program, Payroll Giving, Employee Assistance Program, Spring health program, Paid Time off (24 days annually), PTO program, LOA program, Adoption program, All Hybrid/Flexible working environment.

Pricing

Price
£44 a licence a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Yes, Pricing is available upon request

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ChessICT.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.