MLC PARTNERS LIMITED
Professional Strategy and Change Support Service
MLC provides project and programme management support for NHS EPR, clinical systems and cloud transformation programmes. We support clinical change, workflow redesign, adoption, readiness, governance, PMO, stakeholder engagement, cutover, go-live and benefits realisation across platforms including RiO, Epic, Cerner, Nervecentre, SystmOne and EMIS Web.
Features
- NHS EPR strategy and change management support
- Clinical change planning for EPR implementations
- Workflow redesign across clinical and operational services
- Adoption planning for RiO and clinical systems
- Stakeholder engagement across clinical, digital and operational teams
- Change impact assessments by service, role and pathway
- Operating model and benefits realisation support
- Readiness assessment for services, users and workflows
- Communications, engagement and mobilisation planning
- Experience across RiO, Epic, Cerner and Nervecentre
Benefits
- Improves clinical adoption of EPR systems
- Aligns workflows with future clinical operating models
- Reduces resistance through structured change engagement
- Strengthens readiness before clinical system go-live
- Improves stakeholder alignment across complex care settings
- Supports safer transition to new clinical workflows
- Enables benefits-led transformation and adoption monitoring
- Improves visibility of change impacts and risks
- Strengthens clinical ownership of transformation decisions
- Accelerates sustainable adoption across services and pathways
Pricing
£350 to £1,800 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at consultancy@mlcpartners.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 5 5 2 5 5 6 3 9 6 9 7 8 0 5
Contact
MLC PARTNERS LIMITED
Simon Shobrook
Telephone: 02033711853
Email: consultancy@mlcpartners.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We can provide support with all strategy and change management implications with the implementation of cloud hosting or cloud software including business and IT strategy, business case definition, business case evaluation, project and programme management, change management, financial support, IT support and HR support.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We can provide support with all strategy and change management implications with the migration to the cloud or between cloud services including business and IT strategy, business case definition, business case evaluation, project and programme management, change management, financial support, IT support and HR support.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Our service has no significant constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We aim to respond to all queries within four working hours. Standard working hours and Monday to Friday 8.30am to 5.30pm.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide access to our specialists for queries from 8.30am to 5.30pm Monday to Friday by telephone or email. Outside these hours, on request we can provide mobile telephone numbers for account managers.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
Fighting climate change
MLC Partners is committed to fighting climate change. We minimise the carbon footprint of our teams when delivering services by using locally-based resources and maximising the use of public transport, coupled with remote and hybrid working where this is possible. For our head office teams, we also deploy a hybrid working model and have active plans to reduce the impact of our operations, such as reducing paper use in offices, using online invoicing systems, using Cloud-based IT systems to reduce local power consumption and promoting recycling wherever possible.Tackling economic inequality
We always seek to create oppportunities for employment both within our growing head office function and through our service provision. We are based in London and many of our team are drawn from London boroughs which include some of the most deprived areas in the country.Equal opportunity
We are fully committed to equal opportunities. We appoint staff and consultants purely based on merit, irrespective of any protected characteristic. We actively track the diversity profile of all of our resources placed with customers.
Pricing
- Price
- £350 to £1,800 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at consultancy@mlcpartners.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.