EDGEBITS LIMITED
EDGEBITS Cloud Support and Consultancy
EDGEBITS has a well-established reputation within the healthcare and public sectors and has extensive experience of successfully developing and delivering effective projects/programmes, infrastructure and other IT strategies.
We have specialist knowledge of EPR/EHR/PACS/RIS/ Win10/Servers/Azure/IaaS/Network/Mobility/Printing and PMO Services. Capabilities include: Business Case development, Procurement, Implementation/Deployment/Migrations, Testing, Training, and Stakeholder Engagement.
Features
- Extensive service range delivered by experienced IT and Healthcare experts.
- Services are tailored and fully scalable for individual business needs.
- Wide-ranging experience of Specialist NHS Infrastructure and Development and Consultancy.
- Digital Transformation with End to End Delivery with Turnkey solutions.
- Wide-ranging healthcare experience and understanding of technical/business needs.
- Experienced Teams - Office 365/Windows 10/Infrastructure/Networks/Clinical Systems/Applications.
- Best Practice PMO/Programme management for NHS specific projects.
- Supports Digital Transformation and Strategic Planning.
- Full knowledge transfer and training provided to client staff/stakeholders.
- Working with openness/integrity, taking responsibility for clients’ success seriously.
Benefits
- Profound market knowledge and experience of the NHS Healthcare IT.
- Comprehensive range of services combining best practice with commercial pragmatism.
- Flexible, fully configurable service models which drive value for money.
- Collaborative approach resulting in powerful change and service excellence.
- Uses business analysis to deliver change and innovation through technology.
- Ensures that NHS/Health cloud solutions are aligned to business drivers.
- Helps clients to increase productivity and deliver outstanding user experiences.
- Supports clients to achieve business goals and increase organisational value.
- Increased client knowledge base reduces dependence on external resources.
- Cyber Essentials Plus and Security Certifications.
Pricing
£350.00 to £1,200.00 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at ryan.edridge@edgebits.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 5 5 8 4 6 7 5 4 5 3 8 4 5 3
Contact
EDGEBITS LIMITED
Ryan Edridge
Telephone: 07800609391
Email: ryan.edridge@edgebits.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
EDGEBITS works closely with our clients to plan and migrate their systems, applications and data from their existing physically based environment to the cloud, be it private, public or hybrid. Throughout the planning process our expert team of consultants and engineers assess, analyse and document the existing environment in detail, providing guidance on which elements are cloud-ready, and those that will need attention prior to any migration.
We work with our clients to determine an appropriate and flexible solution that will deliver value and is fully aligned to current business goals.
A fundamental goal of our project planning phase is to ensure that the potential risks of outage and data loss are identified and minimised during the migration process. Our detailed cloud implementation and migration plans are developed following the planning process. Stakeholder engagement is undertaken at every stage of the migration process. Data security is monitored and maintained throughout the cloud migration process.
Our collaborative approach ensures that buyers have confidence that their apps, data and infrastructure will be transitioned securely and seamlessly. All solutions we recommend for clients aim to meet the needs of their organisations, but also have inbuilt flexibility and scalability to provide for future development. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Effective business needs analysis ensures the recommendation of optimal cloud migration strategies and plans for moving existing workloads to the cloud. EDGEBITS undertakes detailed cloud readiness assessments with clients to ascertain their business, technological, digital and user requirements and identifies ways to reduce potential risks of data loss and increased implementation costs. The assessment forms a significant part of the cloud road mapping exercise and will enable the development of a 'fit for purpose' migration strategy and environment setup state. Without identifying and establishing the right migration model, solutions can become expensive and unproductive. The migration planning process will provide a comprehensive overview of the steps to be taken for a successful migration to be achieved. The setup and staging processes will ready the cloud environment as per the recommendations outlined and agreed in the migration strategy and implementation plan. This ensures that there is no discrepancy between what is required and planned for and what is ultimately delivered. Working closely with the client and their stakeholders will ensure that the migration is completed with minimal disruption to services and frontline and support staff and meets the end users' needs.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We have significant experience of ensuring that our clients can meet their QA and Performance Testing needs through the provision of a fully configurable service that can flex and scale as required.
The range of services includes working collaboratively with our clients to develop QA and Performance testing strategies, to consider and evaluate testing risks. We support and enable our clients to perform QA and Performance testing themselves by performing the QA and performance testing on their behalf, but also through the provision of expert advice and guidance.
The service can encompass: Test Planning, HLD/LLD, Test Execution, Test Preparation, Test Scoping, Risk Assessment, Performance NFRs, Test Analysis, Test Reporting, Volumetric Analysis, Test Plan (Environment, Scheduling, Data, Load, Injection and Tooling).
The service can be configured to meet any client's needs in terms of size and internal capability and can be delivered at a fixed cost or on a flexible day rate in line with our SFIA rate card.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- EDGEBITS utilises industry standard ITIL service management on all engagements ensuring the quality of delivery and engagement is rigorously maintained. A dedicated delivery manager is the first point of contact should problems arise. Specialist Associates are available for non categorised service faults or irregular failures once the environment is live. Prior to 'Go-Live' our team are available to resolve faults if and when they arise. Support is flexible and fully scalable enabling the buyer to adapt to market changes quickly. Service Level Agreements, delivering KPI driven operational reporting and Microsoft’s interactive service dashboards are available.
Service scope
- Service constraints
- No service constraints have been identified at this time.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are normally within 24hrs Monday to Friday, excluding Bank Holidays.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Our Contract/SLA includes the delivery of a 24 hour response time covering Monday-Friday (excluding bank holidays).
Status updates are provided every 4, 8 and 16 hours depending on the severity of the incident i.e. Minor, Major or Critical. This is included as part of the core solution offering.
Technical account management, and access to support engineers, are included within our standard support offering.
24/7 support is available at an additional cost.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- NHS Data Security Protection Toolkit
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our company promotes the use of public transport by the team when possible. We also encourage working from home to reduce the impact of transport on the environment. We look to procure sustainable products from our suppliers. We encourage and promote the use of recycled materials wherever possible.Covid-19 recovery
EDGEBITS recognises the impact that COVID-19 has had on the individual, their personal circumstances and the wider economy. EDGEBITS will work with its partners, customers and team wherever possible to support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services.
Our company aims to recruit locally whenever possible and will identify possible opportunities for employment with in the company for those left unemployed as a result of the pandemic. The company supports initiatives that promote mindfulness and positive mental and physical wellbeing, which are particularly important for recovery from COVID-19
During the pandemic EDGEBITS actively encouraged working from home and made every effort to support staff and improve their working conditions during this time. Post pandemic the company continues to encourage the team by promoting a hybrid work model which also supports a better life balance for the team.Tackling economic inequality
As an SME EDGEBITS recognises the importance of supporting small local suppliers of services to foster local business development and growth. It is often difficult for SMEs to fully participate in and benefit from national government frameworks. Our approach is to collaborate with other similar organisations whenever possible so that we can share skills and experiences and to develop effective partnerships so that we are better able to meet the needs of our clients and fully participate in government frameworks. We believe that it is vitally important to recruit staff locally where ever possible to support local economic and environmental sustainability.Equal opportunity
EDGEBITS is an equal opportunity employer and is fully committed to a policy of treating all its employees and job applicants equally. We believe that having a diverse workforce is essential for the development of a healthy and successful company.
EDGEBITS takes all reasonable steps to employ, train and promote employees on the basis of their experience, abilities and qualifications without regard to race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, marital status, age or disability.
We also take all reasonable steps to provide a work environment in which all employees are treated with respect and dignity and that is free of harassment based upon an employee’s race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, marital status, age or disability.
EDGEBITS does not condone any form of harassment, whether engaged in by employees or by outside third parties who do business with EDGEBITS.
EDGEBITS has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.Wellbeing
Our company supports initiatives that promote mindfulness and positive mental and physical wellbeing amongst our team. We encourage staff to work remotely whenever possible in a bid to help them to achieve a better work life balance. We routinely get together to socialise and for team building activities. Fostering a strong team spirit is a vital part of our company's approach to company development.
Pricing
- Price
- £350.00 to £1,200.00 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at ryan.edridge@edgebits.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.