Jacobs U.K. Limited
ArcGIS Enterprise Managed Service
With Jacobs’ ArcGIS Enterprise Managed Services, we provide an avenue to the cloud for your GIS projects. Inclusive of user needs analysis through to deployment in the cloud and ongoing support. Our pay-as-you-go pricing minimises upfront costs, while our continuous support and updates keep your solutions cutting-edge.
Features
- Consultation with clients to understand their bespoke geospatial needs
- Deployment and configuration of geospatial components in the cloud
- Rigorous testing and fine-tuning of systems for optimal performance
- Ongoing support including continuous monitoring, maintenance, and updates
- Ensure compatibility with existing systems and data source
- Resilient services, with cloud redundancy ensuring high availability
- Deep domain experience in the engineering, environment and flooding areas.
- F ully managed by Jacob's outside of your existing organisation
Benefits
- Cloud based scaling to accommodate varying workloads and data volumes
- Integrated backups to prevent data loss
- Allows for integrated management, preparation, loading and hosting of data
- Intuitive maps and dashboards enhance data understanding through visualisations
- Adherence to government standards and regulations
- User-friendly user interfaces to increase uptake
- Reduced on-premises infrastructure costs and security concerns
- Pay-as-you-go pricing minimises upfront investment
- Allows users to leverage cloud-based analytics tools for data-driven decisions
Pricing
£716 to £2,176 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hugh.mcmichael@jacobs.com.
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Framework
G-Cloud 14
Service ID
2 5 9 9 0 7 6 5 0 5 8 3 6 7 6
Contact
Jacobs U.K. Limited
Hugh McMichael
Telephone: 0131 659 1500
Email: hugh.mcmichael@jacobs.com
Planning
- Planning service
- Yes
- How the planning service works
- We'll offer an initial period of discovery including scoping user requirements, a review of data needs and the licensing required before providing a bespoke solution.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- ArcGIS Enterprise
Training
- Training service provided
- Yes
- How the training service works
- Training can be provided upon additional request in how to utilise the managed ArcGIS Enterprise system from an end-user perspective for application creation, data upload and management.
- Training is tied to specific services
- Yes
- Services the training service works with
- ArcGIS Enterprise
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Set up is included in all managed services, but an additional route to migrate existing on-premises ArcGIS Enterprise systems for redeployment on a managed cloud system is available upon consultation.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Ongoing support is provided as part of our service offering. This would include maintenance and enhancements depending on the agreement and the priorities of the customer.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email support available 9am-5pm Monday to Friday (UK time) with a response time of 48 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support can be provided at various levels depending on the solutions and the customer requirements. Support levels can range from a basic feedback form to a full helpdesk facility with 365 day coverage depending on the SLA.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 01/01/2024
- What the ISO/IEC 27001 doesn’t cover
-
ISO certification is location, staff and corporate application
specific, covering in-house developed applications, meaning
depending upon client need (for example, developing on
client hardware) we may require client certification, or
additional discussions. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Climate change is our generation’s greatest challenge and opportunity. Climate response accelerator is one of the three pillars in Jacobs global business strategy, focused on enabling end-to-end solutions that we co-create with our clients in energy transition, decarbonisation, adaptation & resilience and natural resource stewardship. Jacobs achieved its previous climate commitments in 2020, becoming carbon neutral for its operations and business travel and adopting 100% low-carbon electricity. In 2022, we further committed to ensuring every project becomes a climate response opportunity, to achieving net-zero greenhouse gas emissions across the value chain by 2040, and to maintaining carbon neutrality status and 100% low-carbon electricity for operations.Equal opportunity
Jacobs prides itself on being an inclusive place for all to work and makes conscious efforts to increase diversity and inclusion through our inclusion and diversity programme TogetherBeyond. Our employee networks are central to our approach which has been recognised by The Times as a Top 50 Employer for Gender Equality and Stonewall as no. 6 in the Top Employers for LGBTQIA+ people.
An example employee network is the ACE network, which sits at the heart of Jacobs drive to make Jacobs a fantastic place to work for disabled employees. They provide information, resources, and networking opportunities regarding physical, mobility and cognitive disabilities to disabled staff and to staff who provide caregiving services. Jacobs have also achieved a top score in the 2021 Disability Equality Index (DEI), a national benchmarking tool on corporate policies and practices related to disability inclusion and workplace equality.
Our range of other fantastic employee networks help represent those who may otherwise feel a lack of representation in the workplace and encourage discussion on relevant topics to tackle issues around workforce inequality. These include networks covering disability support, Latino talent, Black talent, LGBTQIA+ talent, army veterans and a women network, as well as the OneWorld network, which aims to be an inclusive environment that actively nurtures and supports our diverse employees and clients across all ethnicities and cultures.Wellbeing
Jacobs values the wellbeing of not just employees on their projects, but everyone worldwide. In this regard, Jacobs and mental health professionals have teamed up to develop a free mental health check-In tool called 'One Million Lives' to help users assess their current state of mind and provide suggestions for growth. It also offers resources if someone needs more urgent help at the time of accessing the platform. It can be difficult to understand the many factors that contribute to overall mental health and to this tool allows a history of check-ins to be built, to allow users to self-assess mental health over time and identify declining mental health periods.
Pricing
- Price
- £716 to £2,176 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hugh.mcmichael@jacobs.com.
Tell them what format you need. It will help if you say what assistive technology you use.