EnterpriseAlumni
EnterpriseAlumni is the global gold standard in alumni software and services, helping organisations engage former employees and key communities. We support large enterprises, governments, and military organisations to unlock alumni value for recruitment, advocacy, and business growth, combining powerful technology with expert guidance to ensure long-term program success.
Features
- Customizable landing and registration page to customer's brand guidelines
- GDPR compliant registration page with up to date alumni information
- Alumni experience portal
- Directory for alumni to search and interact with each other
- In built messaging platform - interact with alumni through messaging
- Jobs posting feature to advertise roles and let alumni search/save/share/apply
- Create and manage professional or social groups for your alumni
- Create and manage professional or social events (public or private)
- Marketplace - Offers, deals and discounts
- Branded mobile app
Benefits
- Gold standard platform to activate, manage and engage communities
- Platform to hold/enrich/maintain information and insights for organisational value
- Automate manual processes, create logic and integrate with business process/HR/CRMs
- Best in class security and compliance
- Leverage users to drive recruitment and referrals
- Activate community for revenue opportunities as customers and evangelists
- Groups by interest, geography or any categorisation
- Admin panel to evaluate/manage/communicate with and drive value from users
- Extensive roles and permissions to ensure unlimited numbers of admins
- Publish content, pull in feeds and communicate with large/targeted groups
Pricing
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
2 5 9 9 3 7 2 3 0 9 1 7 0 7 7
Contact
EnterpriseAlumni
Emma Sinclair
Telephone: +447795658121
Email: emma.sinclair@enterprisealumni.com
About your service
- Service categories
-
Applications
Collaborative
- Enterprise community
- Multi cloud support
- No
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No
- System requirements
- None
User support
- Email or online ticketing support
- Yes
- Support response times
-
We respond to customer questions promptly, with initial acknowledgement provided as soon as possible, typically within minutes during business hours.
Full response and resolution times are defined in the support model agreed with the customer, based on the support tier and priority of the request.
Standard support operates during UK business hours, with reduced coverage at weekends and public holidays. Where required, enhanced or out-of-hours support can be agreed contractually. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- We have three levels of support we offer customers, Lite, Corporate and Enterprise. Depending on the tier purchased we offer light touch or accountant management full time support.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
We have an extensive customer onboarding process including training, manuals, documentation, online courses, a digital best practices community and optional on site training.
All customers have access to Customer support to help with technical issues and day-to-day queries. There is also an assigned Customer Success Team member who will help launch your community and all continue to support ongoing. Additional support or Managed services is available if required to help run your program, this will include additional services such as content production, network marketing, newsletters and events. - Service documentation
- Yes
- Documentation formats
-
- HTML
- Other
- Other documentation formats
-
- Courses
- Classes in Academy
- End-of-contract data extraction
-
At the end of the contract, customers are asked to confirm whether they would like their data returned or securely deleted in accordance with the contract terms.
Where data return is requested, we provide access to a secure, controlled platform through which customers can download their data in an industry-standard, commonly used format. Customers are required to confirm successful receipt of the data.
Once data return has been completed and confirmed, or where the customer elects not to receive a copy, the data is securely deleted in line with our contractual obligations, documented data retention schedules, and secure deletion procedures. - End-of-contract process
-
At the end of the contract, we work with the customer to agree the appropriate exit approach. At the customer’s request, we either return their data or securely delete it in line with the contract terms and applicable data protection requirements.
Where required, we provide reasonable assistance to support an orderly transition, including facilitating data return. Once data return has been completed and confirmed, any remaining customer data is securely destroyed in accordance with our standard data retention and deletion procedures. - Documentation accessibility standard
- WCAG 2.2 AA
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Other
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
-
The mobile and desktop services provide the same core functionality and access to the platform. End users have a consistent experience across both environments, with the same data, features, and security controls applied.
The only difference is that the mobile experience is provided as a portal view optimised for mobile devices. Administrative functionality, including system configuration and management of platform settings, is available through the web (desktop) version only. - Service interface
- Yes
- User support accessibility
- WCAG 2.2 AA
- Description of service interface
- The service is accessed via a secure, web-based user interface through a standard browser or mobile device. The service also provides REST APIs to support integrations with third-party system
- Accessibility standards
- WCAG 2.2 AA
- Accessibility testing
-
We test our interfaces with assistive technology as part of our accessibility-by-design development lifecycle. This includes hands-on testing by in-house accessibility subject matter experts using assistive technologies, alongside automated accessibility testing tools embedded into our development and CI/CD processes.
In addition, we undertake standard annual accessibility testing by an independent third party. This testing includes both manual testing using assistive technologies and automated assessments against recognised accessibility standards. Key user journeys, navigation, forms, and dynamic content are covered as part of this review.
All findings from internal and third-party testing are documented, prioritised, and remediated through our standard development and change management processes. - API
- Yes
- What users can and can't do using the API
-
The EnterpriseAlumni API provides secure, authenticated access to a defined set of EnterpriseAlumni platform data and services. It enables authorised customers to integrate EnterpriseAlumni with external systems using documented, REST-based API endpoints.
Through the API, users can retrieve supported platform data and, where enabled, create or update supported records programmatically. This allows data to be synchronised between EnterpriseAlumni and approved third-party systems using standard HTTPS requests. API access is provisioned by EnterpriseAlumni and controlled through authentication credentials and permission scopes.
Service setup through the API consists of obtaining authorised credentials and connecting to the documented endpoints in accordance with the published specifications. Changes made through the API are subject to platform validation rules, access permissions, and security controls, and are applied only to the data objects explicitly supported by the API.
The API exposes a limited and controlled subset of platform functionality. Certain administrative, configuration, or system-level actions are not available through the API and must be managed through the EnterpriseAlumni administrative interface. API usage is subject to rate limiting, permission restrictions, and monitoring to ensure platform stability, data protection, and compliance. - API documentation
- Yes
- API documentation formats
- Open API (also known as Swagger)
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
-
Users can customise the service through configuration options that allow it to reflect their organisation’s brand, structure, and reporting needs, without altering the core platform.
What can be customised (not limited to):
Branding and visual identity, including logos, colours, and look and feel
User roles, permissions, and access controls
Certain policies, reports and data views using built-in reporting tools
Optional commercial or service elements, where agreed contractually
How users can customise:
Through secure, self-service administrative interfaces within the platform and with customer operations support
By configuring settings, roles, and reports using standard platform functionality
Through agreed contractual arrangements for branding or service variations
Who can customise:
Authorised customer administrators with appropriate permissions
Platform configuration and contractual changes are managed in line with agreed support and governance processes
Scaling
- Independence of resources
- We utilize a hybrid approach with a main service and supporting microservices. The main service is dedicated per customer and along with the microservices is able to scale on demand.
Analytics
- Service usage metrics
- Yes
- Metrics types
-
These are very detailed and bespoke to each client. We agree metrics and KPIs relevant to each customer depending on their goals, ambitions and software stack.
Usage metrics are provided with the use of Power BI Dashboards to track and analyse alumni goals and kpi's as defined. It allows access to statistics and usage metrics down to a user level. There is also the capability to track external campaigns and there is a set of pre-defined reports that shows for example registration sign-ups cut dynamically by date, status, location, stage and NPS. - Reporting types
- Real-time dashboards
- Resource tagging
- Yes
- FOCUS resource tagging
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 4.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a CREST-approved service provider
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v4.0
- Physical access control, complying with SSAE-18 / ISAE 3402
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- Yes
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
- Data sanitisation type
-
- Deleted data can’t be directly accessed / Cryptographic Erasure
- Data Erasure
- Physical Destruction / Hardware containing data is completely destroyed
Data importing and exporting
- Data export approach
-
Users can export their data through administrator-controlled mechanisms. Administrators are able to extract and access reports via Power BI, enabling data analysis and reporting using industry-standard tools and formats.
Where bulk data extraction is required, such as at the end of a contract or for specific customer requests, data is made available through a secure download centre. This provides controlled, time-limited access to exported data in commonly used formats, with appropriate access controls and audit logging applied. - Data export formats
-
- CSV
- Other
- Other data export formats
- Microsoft PowerBI
- Data import formats
-
- CSV
- Other
- Other data import formats
- APIs
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- Other
- Other protection within supplier network
- We use TLS (Version 1.2 or above) up to a certain point of the communication from there we rely AWS NITRO for encryption.
Availability and resilience
- Guaranteed availability
-
Service availability is 99.9%, measured on a monthly basis, excluding scheduled maintenance. We will use commercially reasonable efforts to ensure the effective and efficient achievement of this availability level during Service Hours.
Service Hours are defined as all times outside of scheduled maintenance windows, which are communicated in advance where reasonably practicable.
While service availability is monitored and managed in line with this service level, we do not offer service credits or financial refunds in the event that the availability target is not met. Any failure to meet the availability commitment is addressed in accordance with the applicable contractual terms - Approach to resilience
- Our services follow industry best practices for fault tolerance and high availability which include continuous monitoring of the service being responsive, automatic restarts, load balancing, spinning new services in case of failure and all services are deployed in a redundant manner.
- Outage reporting
- We provide a status page (public dashboard) dedicated to each customer's availability, this shows any affection to their service. Additionally, we have a dedicated communication channel with our customers that reports issues such as platform outage.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Multi-Factor Authentication (MFA)
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
-
We restrict access to management interfaces and support channels using role-based access controls and the principle of least privilege. Administrative access is granted only to authorised personnel with a defined business need and is reviewed regularly.
Management interfaces are protected by strong authentication, including multi-factor authentication, and access is limited to approved accounts. Elevated privileges are controlled and removed when no longer required.
Access to support channels is limited to authorised staff and designated customer contacts. Support access is restricted to what is necessary to resolve issues, with sensitive actions logged, auditable, and reviewed as part of our security governance. - Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- Multi-Factor Authentication (MFA)
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- ISO/IEC 27001
- Other
- Other security governance standards
- We operate a formal information security governance framework aligned with internationally recognised standards. This includes compliance with ISO/IEC 27001, SOC 2 Type II, and UK Cyber Essentials and Cyber Essentials Plus.
- Information security policies and processes
-
We maintain a comprehensive set of information security policies and supporting processes that are embedded into how we operate day to day. These policies are aligned with our certified Information Security Management System (ISMS) and cover areas such as but not limited to, information security management, access control, risk assessment and treatment, secure development, incident management, business continuity, asset management, and supplier security.
Information security is owned at a c-suite level within the organisation, with overall accountability reporting into executive management. Clear roles and responsibilities are defined for the operation of security controls, management of risk, and handling of security incidents, with established escalation paths where issues require management oversight or decision-making.
We ensure policies are followed by integrating them into operational procedures, system controls, and staff responsibilities rather than treating them as standalone documents. All employees receive mandatory security awareness training and are required to accept and comply with our policies as part of their role. Adherence is monitored through ongoing risk assessments, control monitoring, internal reviews, and independent third-party audits (ISO 27001, SOC 2 Type II, and Cyber Essentials / Cyber Essentials Plus certifications). Any issues identified are tracked, addressed, and reviewed to ensure controls remain effective. - Software Security Code of Practice
- Yes
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
We manage configuration and change through defined processes embedded into our development and operational workflows. All service components, including application code, infrastructure, and supporting services, are version-controlled and tracked throughout their lifecycle, with changes traceable to approved work items.
Changes follow a controlled process including risk assessment, testing, peer review, and approval prior to deployment, with segregation of duties applied. Security impact is assessed as part of each change, supported by automated security scanning and static code analysis within the development pipeline. All changes are logged, auditable, and independently assessed through our ISO/IEC 27001 and SOC 2 Type II audits. - Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Vulnerability management is a continuous process.We assess potential threats using automated vulnerability scanning, secure development practices, cloud security monitoring, and periodic penetration testing. All findings are risk-rated based on severity, exploitability, and potential impact. Patches are deployed quickly based on risk. Critical and high-severity vulnerabilities are prioritized and remediated as soon as possible through controlled CI/CD deployments, following validation in non-production environments.We receive vulnerability and threat information from trusted sources including vendor security advisories, CVE/NVD feeds, cloud provider alerts, dependency monitoring tools, and third-party security assessments.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We continuously monitor infrastructure, applications, and access logs for anomalous or malicious activity using automated alerts, investigate and contain potential compromises immediately, and respond to critical incidents within 15–30 minutes (high within 1 hour, others within the same business day).
- Incident management type
- Supplier-defined controls
- Incident management approach
-
We run a defined incident process for security, availability and operational events. Common issues (service degradation, security alerts, access problems) follow pre-set procedures for investigation, escalation and response targets.
Users report incidents via our support channels or designated contacts; monitoring and alerting also raise incidents. We log and prioritise all incidents and manage them to defined SLAs, escalating by impact.
For customer-impacting or high-severity incidents we provide updates and, where appropriate, an RCA. We review incident metrics regularly to drive continual improvement. - Post-quantum cryptography secure
- No
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Free access to the service may be made available on a case-by-case basis for evaluation or demonstration purposes.
Discount percentage by annual call-off contract value (excluding VAT)
- Less than £250,000
- 1%
- Between £250,000 and £500,000
- 1%
- Between £500,001 and £1,000,000
- 1%
- Between £1,000,001 and £2,500,000
- 1%
- Between £2,500,001 and £5,000,000
- 1%
- Over £5,000,001
- 1%
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ANAB
- ISO/IEC 27001 accreditation date
- Tuesday 16 December 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 358ec438-41c2-473d-bce9-1651e643ee37
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 4a627017-7718-4283-a47a-a309e67645d5
- Other security certifications
- Yes
- Any other security certifications
- SOC 2 type 2
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-