TRUSTMARQUE SOLUTIONS LIMITED
TRUSTMARQUE CLOUD OPTIMISATION SERVICES
Trustmarque Optimisation Services allow customers to visualise and control their costs in public, hybrid or multicloud environments by regular workshops with a Cloud Solution Architect (CSA) and the use of proprietary tools such as PRISM for Azure.
Features
- Gain visibility of your cloud spend
- Provides proactive notifications on cost optimisation strategy
- Provides proactive alerts on resource utilisation
- Ongoing security and compliance recommendations
- Control spend using alerts and policies
- Provisiona of PRISM SaaS
Benefits
- Gain visibility of your cloud spend
- Control spend using alerts and policies
- Proactively streamline cloud environment
- Ensure resources are optimised for performance
Pricing
£150 a unit a month
Service documents
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Framework
G-Cloud 14
Service ID
2 6 0 4 2 1 3 1 4 8 1 6 3 3 0
Contact
TRUSTMARQUE SOLUTIONS LIMITED
Lorraine Spence
Telephone: 01904 924089
Email: tenders@trustmarque.com
Planning
- Planning service
- Yes
- How the planning service works
- We can provide an onboarding and managed service wraparound for our Optimisation service that is based on PRISM software and a CSA review of Azure tools such as Advisor, Defender for Cloud and Cost Management software. We would carry out remediation and optimisation based on optimisation recommendations, then manage the environment proactively and carry out remediation work on a periodic basis based on the proactive recommendations
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Azure
- AWS
- GCP
Training
- Training service provided
- Yes
- How the training service works
- There is an onboarding service for our CSP customers that includes onboarding for Optimisation services
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Azure
- AWS
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Cloudchekr can be run on a VMware environment to get an idea of resource utilisation and therefore costs of running the environment in cloud
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure
- AWS
- VMware (private Cloud)
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality, performance and compliance are all assessed by the optimisation service to provide recommendations and remediation
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Buyer hosting or software
- How the support service works
- We run the optimisation software on behalf of the customer and add their cloud account to this
Service scope
- Service constraints
- Cannot be use for on premises environments
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- SLAs are pre-agreed with customers as part of contract
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support levels are pre-agreed as part of the contract set up for each customer.
A technical account manager can be provided in one of the higher tiers of the optimisation service to provide on going planning and remediation based on optimisation recommendations
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Cloudchekr
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 06/03/2020
- What the ISO/IEC 27001 doesn’t cover
- Anything that is NOT covered in the following: Information Security for the provision and support of the end-to-end IT services; software, cloud, cyber security, managed services and datacentre solutions; including strategy, planning and integration, licensing, deployment, and management of third-party service providers. In accordance with Statement of Applicability version 5.n.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- PCI Security Standards Council
- PCI DSS accreditation date
- 21/07/2021
- What the PCI DSS doesn’t cover
- Trustmarque is PCI-DSS Level 4 Compliant.
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- ISO22301 (Continuity and Data Recovery)
- PSN
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Trustmarque's Environmental Policy and Carbon Reduction Plan include delivering and supporting actions on reducing our carbon footprint and our impact on climate change. We have set a target to achieve net zero by 2035. Our policies include 'Virtual First 'meetings, energy reduction plans, flexible working, green software solutions and associated services from innovative suppliers to promote digital environmental innovation, promoting sustainable procurement. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Covid-19 recovery
Trustmarque can provide re-training for those left disadvantaged by Covid-19 through skills training, CV and interview workshops. We promote employment and skills by working with Buyers to identify individuals who can benefit from our incentives, which can include workshops to develop and help those who face barriers to employment and increase digital accessibility for communities and hard to reach groups. We can also provide access to apply for apprenticeship and work experience opportunities. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Tackling economic inequality
Trustmarque tackles economic inequality through operating a diverse supply chain including many SMEs and micro businesses. Our access to a broad range of suppliers ensures both resilience and capacity. Trustmarque is continuously refining our supply chain to meet the ever-changing needs of our customers and to ensure we can always offer the best solution through capability, capacity and resilience at the best price. Our vendor agnostic approach among suppliers allows us to support innovation and disruptive technologies to deliver lower cost and/or higher quality goods and services to customers. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Equal opportunity
Trustmarque operates an Equal Opportunities policy that outlines our commitments including creating a workforce that reflects the diversity of our communities. Other initiatives include supporting disabled people to develop skills and supporting in-work progression. Trustmarque is a Level 1 Disability Confident employer, demonstrating our commitment to employing a diverse workforce so all can flourish. We are committed to a policy of treating all its employees and applicants equally. We are committed to creating an environment where diversity is valued and respected and where our people can bring their different perspectives, and whole selves to work. Inclusivity and equal opportunities for all colleagues are paramount. Trustmarque is a Living wage employer, and we offer 14–18-month apprenticeships. In February 2024 we launched Encircle our DEI network – made by colleagues, for colleagues to support Diversity, Equity, and Inclusion in the workplace. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Wellbeing
We align our approach to mental wellbeing to the six standards in the Mental Health at Work commitment, including staff work and wellbeing sessions, flexible working, speak-up policy, etc. We have a dedicated team of qualified Mental Health First Aiders who offer support to all Trustmarque Group Colleagues to offer advice regarding how to support and signpost – this is linked to the ALGEE mental health action plan. The Work+Wellbeing team also facilitate workshops or share resources to support wellbeing within the workplace, this can be found on our Work+Wellbeing team via the Trustmarque Hub. We have an Employee Assistance Programme which is available 24/7 to all Trustmarque Group Colleagues. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.
Pricing
- Price
- £150 a unit a month
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@trustmarque.com.
Tell them what format you need. It will help if you say what assistive technology you use.