Cloud - Configuration and Support
We specialise in DevOps services, focusing on configuring public cloud environments using various open-source tools and technologies. We streamline and optimise cloud infrastructure to enhance efficiency, scalability, and security for our clients. We are experts in setting up automated deployment pipelines using infrastructure as code,
Features
- Automation of public cloud environments using infrastructure as code,
- Automation of deployment pipelines to enhance CI/CD
Benefits
- Reduced deployment timelines.
- Drive innovation and growth for your business.
Pricing
£500.00 to £1,200.00 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
2 6 0 6 4 2 2 4 7 6 9 4 8 7 1
Contact
GREEN CUBE INFOSYSTEMS LTD
Siju Jose
Telephone: 01454537838
Email: info@greencubeinfo.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We work closely with buyers to meticulously plan the implementation of cloud services to ensure seamless integration and optimal performance. We assist with
1. Assessment and Analysis
2. Strategy Development
3. Technology Selection
4. Architecture Design
5. Implementation Planning
6. Testing and Validation
7. Deployment and Migration
8. Training and Support
By guiding buyers through each step of the planning process, we ensure that their implementation of cloud hosting or software services is successful, cost-effective, and aligned with their business objectives. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
1. Assessment and Planning: By conducting a thorough assessment of the buyer's current infrastructure, applications, and data.
2. Cloud Strategy Development: We work closely with the buyer to define their cloud strategy, including selecting the most suitable cloud service provider(s) based on their specific needs.
3. Data Migration: We assist in migrating data from on-premises servers or existing cloud environments to the target cloud platform.
4. Application Migration: We help buyers migrate their applications to the cloud while minimising disruption to business operations.
5. Infrastructure Configuration: We configure the cloud infrastructure according to the buyer's requirements, including setting up virtual machines, networks, storage, and security policies.
6. Testing and Validation: Before finalising the migration, we conduct thorough testing to validate that the applications and data function correctly in the cloud environment.
7. Deployment and Go-Live: Upon successful testing, we assist in the deployment of applications and data to the production cloud environment.
8. Optimisation and Continuous Improvement: Post-migration, we provide ongoing support and optimisation services to help buyers maximise the benefits of their cloud infrastructure. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We assist buyers in conducting comprehensive quality assurance (QA) and performance testing for their software applications or systems. Our process includes requirements analysis, test planning, test environment setup, test case development, and test execution using automated and manual techniques. We conduct various types of performance testing to evaluate responsiveness, scalability, and stability under different load conditions. Continuous monitoring and analysis help us identify issues, and we provide detailed reports with recommendations for improvement. Through iterative testing and continuous improvement, we ensure that the application or system meets quality and performance standards, delivering high-quality, high-performance solutions aligned with user expectations and business objectives.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- We are committed to accommodating our clients' preferences and ensuring a smooth transition. Our team is happy to work on-site until you are confident in our ability to provide the service remotely. We prioritise open communication and flexibility to meet your needs and preferences throughout the process.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Our standard response time during business hours is within 24 hours for non-urgent queries. For urgent matters, we aim to respond within a few hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
We offer three levels of support to cater to varying needs:
Basic Support: This level includes email support during business hours and access to our knowledge base.
Standard Support: Standard support offers email and phone support during business hours, along with a guaranteed response time for critical issues.
Premium Support: Premium support provides 24/7 email and phone support, with expedited response times for all issues. Clients receive dedicated assistance from a technical account manager or cloud support engineer, who offers personalised guidance and proactive monitoring of their environment.
Additionally, clients can opt for a Technical Account Manager (TAM) or Cloud Support Engineer at any support level for an additional fee. TAMs or Cloud Support Engineers offer personalised assistance, strategic guidance, and proactive support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Climate change is an important issue for us and are committed to do everything towards fighting climate change. Some of the key aspects of our attempts are:
Green Infrastructure: We use environmentally friendly practices and technologies in setting up cloud infrastructure.
Carbon Footprint Reduction: By migrating to the cloud, clients can often reduce their energy consumption and overall environmental impact compared to maintaining on-premises infrastructure.
Sustainability Initiatives: We partner with with eco-conscious suppliers, participating in carbon offset programs, or implementing internal policies to reduce waste and promote eco-friendly practices.Covid-19 recovery
To address the challenges posed by COVID-19 and support the physical and mental health of affected individuals while reducing the demand on health and care services, we implement a multifaceted approach:
Remote Work Enablement: We support organizations in implementing effective remote working solutions, including secure remote access, collaboration platforms, and virtual meeting tools.Tackling economic inequality
We provide mentorship and training opportunities for young adults in latest devops technologiesEqual opportunity
In our workplace improvement efforts, we prioritise diversity, equity, and inclusion to ensure that all employees feel valued, respected, and supported. We promote inclusive leadership practices, provide opportunities for diverse voices to be heard, and actively address barriers to equal participation and advancement. We prioritise cultural sensitivity and awareness to ensure that our services and policies resonate with diverse populations.Wellbeing
We support physical and mental health during COVID-19 while enhancing workplace conditions by offering:
Telemedicine and mental health support.
Remote work solutions for work-life balance.
Employee wellness programs and safety protocols.
Community support networks and wellbeing resources.
By prioritising wellbeing, we aim to foster resilience and create environments where individuals can thrive.
Pricing
- Price
- £500.00 to £1,200.00 a unit a day
- Discount for educational organisations
- No