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Valto

Microsoft 365 Security including Purview (Compliance)

Valto's Microsoft 365 Security support & services provide access to on call, knowledgeable, and experienced MS 365 and MS Purview experts who will assist with your Microsoft 365 platform development and training requests. This includes Office 365, EM+S, Azure AD, Conditional Access, Purview and many more Microsoft 365 products.

Features

  • Expert Microsoft 365 Security consultants on call when you need.
  • Microsoft 365 Security services include cybersecurity risk assessments and testing.
  • Governance & strategy creation for all your Microsoft 365 products.
  • Adoption & change management support from our Microsoft 365 experts.
  • Support with training a Microsoft 365 security administrator.
  • Microsoft 365 architecture design, strategy & support from all angles.
  • Microsoft 365 security service includes an emergency hacking response.
  • Sensitivity labels viewable across both the Microsoft Purview compliance portal.
  • Microsoft 365 Secure Score training and optimisation.
  • Our experts will implement Microsoft 365 security best practices.

Benefits

  • Leading Microsoft 365 Security services, provided by UK Microsoft experts.
  • Microsoft 365 support will free up your in-house team's time.
  • Benefit from hands on training from our Microsoft 365 experts.
  • Our Microsoft 365 security service minimises downtime and maximises efficiency.
  • Fully harness the power of Microsoft 365's signature security features.
  • Regular and efficient Microsoft 365 updates and system upgrades.
  • Valto use Microsoft Purview to simplify management of sensitive data.
  • Microsoft Purview provides vital improvements in security, privacy and compliance.
  • Specialists in creating cyber-secure and cutting edge systems for clients.
  • Make use of our certified Double Gold Microsoft Partner status.

Pricing

£600 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@valto.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 6 0 9 3 4 7 6 0 2 9 1 2 0 6

Contact

Valto Contact Valto
Telephone: 03335 779 009
Email: Hello@valto.co.uk

Planning

Planning service
Yes
How the planning service works
We can assist with deployment of your Microsoft 365 Security projects. We can initiate the engagement by reviewing the current system and requirements. We'll then provide recommendations including timelines and costings for moving forward.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure AD
  • EM+S
  • Conditional Access
  • InTune
  • Azure Information Protection
  • Advanced Threat Protection (ATP)
  • Security & Compliance
  • Autopilot
  • SharePoint
  • Exchange

Training

Training service provided
Yes
How the training service works
Our training is tailored to organisations we work with. This can be broken down into the following types of training:
End User Training,
Developer Training,
Governance Training.

We have set training sessions in which we can deploy and follow a set course structure or we can tailor an agenda based on your objectives and requirements.

Training sessions can be recorded and uploaded into a shared area for viewing post meeting. Training feedback forms will also be issued to capture each attendees experience of the training.
Training is tied to specific services
Yes
Services the training service works with
  • InTune
  • Azure AD
  • Security & Compliance
  • Conditional Access
  • Azure Information Protection
  • 365 Security
  • MFA

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We can help deploy all Microsoft 365 Security & EM+S components. We analyse the requirements and provide recommendations for the best way to develop the application including:
Licensing
Platform Recommendations
Limitations
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have a Quality Management System policy in place and follow strict procedures. All of our employees are trained on the process and we continually improve our testing processes.

During projects we provide testing including implementation, design and usability before handing over for a formal User Acceptance Testing.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Valto provide support for Microsoft 365 Security and can provide this in a variety of formats including:

Pre-purchased Support - This is where the organisation purchases a batch of hours (tokens) and calls on these as required)
Fully Managed Service - This is tailored on the requirements based on the number of users, type of apps, complexity, etc.

Service scope

Service constraints
Our support services are offered remotely.
Onsite support can be requested.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support (08:30 – 17:00 Monday – Friday excluding UK public holidays & weekends)

Tickets can be raised as a higher priority with the following

Standard (4-Hour Response | 16 Hour Resolution) 1 Tokens per hour
High (2-Hour Response | 8 Hour Resolution) 2 Tokens per hour
Critical (1-Hour Response | 4 Hour Resolution) 4 Tokens per hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support (08:30 – 17:00 Monday – Friday excluding UK public holidays & weekends)

40 Tokens
80 Tokens
160 Tokens

Tickets can be raised as a higher priority with the following

Standard (4-Hour Response | 16 Hour Resolution) 1 Tokens per hour
High (2-Hour Response | 8 Hour Resolution) 2 Tokens per hour
Critical (1-Hour Response | 4 Hour Resolution) 4 Tokens per hour

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Valto, we are dedicated to fostering activities that generate broader social, economic, and environmental advantages. Our commitment extends to our interactions with employees, suppliers, and clients, where we actively promote and share best practices to enhance Social Value awareness.

• Our operations prioritise efficiency, regularly undergoing assessments to minimize waste and carbon emissions. We embrace online operations and encourage staff to limit printing, waste generation, travel, and natural resource consumption.
• We advocate for and endorse software/applications facilitating remote work and online meetings to reduce the need for travel. When onsite meetings are necessary, we promote eco-friendly transportation methods.
• Our centrally located offices offer limited parking, encouraging staff to use sustainable transportation options like walking, cycling, or public transit. For those living over 30 miles away, remote work options are encouraged.
• As a tech company, our staff are proficient in utilizing tools supporting remote work and virtual collaboration. We actively assist clients in adopting these tools to align with their social value objectives.
• We prioritise suppliers committed to waste reduction and recycling, contributing to a sustainable future by ensuring waste management practices align with environmental goals.
• Social Value integration is a regular agenda item in our all-staff meetings, fostering ongoing dialogue and development toward our sustainability objectives.

This approach underscores our commitment to environmental stewardship while promoting Social Value across our operations and interactions.

Covid-19 recovery

At Valto, we are committed to supporting and delivering activities that generate broader social, economic, and environmental benefits. Through our engagements with staff, suppliers, and clients, we aim to share best practices and foster a deeper understanding and adoption of Social Value.

• We actively participated in the Department for Work and Pensions Kickstart Scheme, providing high-quality 6-month work placements for young people. These placements create opportunities that would otherwise not exist, offering disadvantaged youth a chance to gain employment, confidence, and skills during these challenging times.
• We prioritize ongoing education for our employees to ensure they stay updated on the latest developments in the software and applications we provide.
• We have implemented robust policies, procedures, and risk assessments to minimize the spread of Covid-19 among our staff and visitors and to mitigate any potential impact of the virus.
• Despite the challenges posed by Covid-19, we have successfully managed and mitigated its impact on our business, maintaining a consistent headcount with no redundancies and no need for the Furlough scheme.
• We remain committed to growing our business by delivering innovative, quality, and competitive services, creating new opportunities for sustainable recruitment and contributing to the growth of our local economy.

This highlights our dedication to contributing positively to the recovery efforts amid the Covid-19 pandemic.

Tackling economic inequality

At Valto, we are dedicated to supporting initiatives that promote wider social, economic, and environmental benefits. Through our interactions with staff, suppliers, and clients, we aim to share best practices and foster a deeper understanding and adoption of Social Value.
• Leveraging our status as a Microsoft Partner and Cyber Essentials accredited organization, we assist clients in designing, building, and implementing cost-effective, innovative, and disruptive technologies and services. These solutions not only enhance quality and competitiveness but also promote staff Mental Health and Wellbeing.
• We actively participate in initiatives such as the Department for Work and Pensions Kickstart Scheme to encourage young people's entry into the workforce.
• We encourage volunteering among our employees.
• We offer comprehensive education and managed services to help clients identify, mitigate, and manage cybersecurity threats. By enhancing the security posture of their environment, we contribute to safeguarding their operations and assets.

Equal opportunity

At Valto, we are dedicated to fostering activities that generate broader social, economic, and environmental benefits. Through our interactions with staff, suppliers, and clients, we aim to share best practices and encourage the wider understanding and adoption of Social Value.

• We actively advertise and promote recruitment opportunities in the market to ensure equal access for all individuals. We embrace diversity and welcome applications from minority groups, actively seeking to employ individuals from diverse backgrounds.
• We have engaged in collaborations with the Department for Work and Pensions to facilitate opportunities for disadvantaged and minority groups to enter the sector.
• We prioritize staff development and progression, fostering a culture of personal growth and continuous education.
• Our support and education services aim to mentor and assist in the development of our clients' staff. Through knowledge transfer and skill-building, we empower individuals within client organizations to excel in their roles.

Wellbeing

At Valto, we are dedicated to fostering activities that generate broader social, economic, and environmental benefits.
• We prioritize the mental health and wellbeing of our staff and clients, leveraging technologies that support health and wellbeing through supportive and automated applications. These technologies help manage workloads and reduce unnecessary travel, fostering a healthier work environment.
• We foster a culture of open communication and relationship-building, creating a safe environment for individuals to voice concerns and contribute to the development of our business and services.
• We provide a supportive space through regular one-on-one meetings where staff can openly discuss their mental health and wellbeing.
• We encourage staff to pursue interests outside of work, such as hobbies and volunteering, to promote work-life balance.
• We are committed to meeting the 6 Mental Health at Work Commitment Standards.

Pricing

Price
£600 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@valto.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.