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CGI

Microsoft Copilot Readiness

This service prepares organisations for Microsoft Copilot, helping to reap the benefits of Generative AI and truly revolutionise the way users work. Using our extensive expertise, coupled with our first-hand experience of using Copilot through the Microsoft Early-Access Program, we can help your organisation successfully implement and rollout Copilot.

Features

  • Unlock productivity and creativity with latest Generative AI capabilities
  • Comprehensive review your environment, including M365, towards Copilot readiness
  • Stakeholder interviews and requirements capture.
  • Persona and use-case definition.
  • Exploration and mapping of Copilot Use-cases to personas.
  • Definition of updated Governance and Security requirements
  • Updated Microsoft 365 tenant configuration
  • Proof of Concept testing and validating personas and use-cases
  • Security Cleared (SC) cloud experts available.

Benefits

  • Understand and how Microsoft Copilot can help your business.
  • Accelerated adoption of Microsoft Copilot.
  • Low risk and rapid optimisation plan.
  • Rapidly leverage new CoPilot features in your environment
  • Leverage CGI's skilled and experienced M365 experts.q
  • Tailored organisational change plan for successful implementation.
  • Early-life post-implementation support and KT/handover.
  • Enhanced data governance.
  • Leverage security-cleared personnel to work in sensitive environments.

Pricing

£510 to £1,300 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 6 1 2 3 6 2 2 2 6 2 5 4 6 1

Contact

CGI CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com

Planning

Planning service
Yes
How the planning service works
CGI's approach to providing Microsoft Copilot Readiness follows 5 phases:
1. Assessment: CGI will work with you to assess your current situation both technically and organisation culture to help understand where you are today and where M365 Copilot can assist you.
2. Ideation: This is an opportunity for you and CGI to experience M365 Copilot and envision how it can benefit your organisation.
3. Building the Plan: CGI help define personas and use-cases specific to your organisation, whilst developing a timeline for adoption and associated change management.
4. Proof of Concept: CGI help develop a PoC that demonstrates how Copilot works and what benefits it can bring to your organisation, followed by a business case for partial or full-deployment as needed.
5. Deployment: After finishing the Proof of Concept, CGI will use the data collected and the knowledge gained to collaborate with your organisation and develop a customised deployment plan for the effective rollout of M365 Copilot to your broader organisation.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
CGI can provide upskilling in technologies new to a client or simply hand over services as part of the project.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Please see our Service Description above for more information on how CGI can help drive a successful Copilot setup and migration for your organisation.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security design
  • Security testing
  • Other
Other security services
Secure-by-design is a cornerstone of our solutions and practices.
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
As part of this service, our project team normally provide early-life support for the Copilot service to ensure a smooth transition into your BAU support team. Final Knowledge Transfer takes place passing any final findings and best practices to your team.

We can either provide early-life support as part of the plan or take on complete support of your M365 environment. If this is of interest, we will advise on how best we can support you in this regard during this engagement as part of our wider Digital Workplace offering, which you can find separately on the Digital Marketplace.

Service scope

Service constraints
No constraints. CGI can support clients on-site or remotely, and across a range of security classifications including Above Secret with suitably cleared professionals.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Support levels for post-migration support are agreed on a case-by-case basis to ensure dovetailing with any existing operational support services provided by the client or their partners.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek Certification Limited
ISO/IEC 27001 accreditation date
28/03/2024
What the ISO/IEC 27001 doesn’t cover
Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
CGI is a member of the Microsoft Intelligent Security Association

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Wellbeing

Covid-19 recovery

CGI continues to support our clients, local communities and charities with our programmes designed to assist their continued recovery and economic sustainability as a result of the COVID-19 pandemic.
Building on CGI’s wide experience in delivering STEM events for students, in 2022 we launched our CGI Young Dreamers programme working in partnership with government organisations and clients to support social mobility by broadening the future career prospects of students from underserved backgrounds. Young Dreamers aims to inspire young people and show the breadth of activities that could translate into STEM careers. It provides them with opportunities to enhance their skills, broaden their networks and gain confidence. It offers students industry insight, introducing them to professionals from a range of organisations and giving them a taste of how these professionals use STEM to solve real-life business problems. Our journey so far has involved over 1,400 students, supported by over 100 volunteers in three different UK locations. Students enjoyed the entire process and cited a range of skills where they felt they had progressed, including teamwork, communication, listening and presenting. We will invite contracting bodies to attend an annual Young Dreamers event to see first-hand the positive impact of the events.
CGI champions digital inclusion for all, taking actions locally to improve access to technology. We donate laptops to charities, including those that provide a home, training, work opportunities and individual support to people who have experienced homelessness. The donated laptops are being used by formerly homeless people supported by the charity to help with personal development including online training courses, IT literacy and job searching.

Wellbeing

Health and wellbeing are critical to the success of our members and organisation. Therefore, we are committed to fostering a health-focused environment where all members can thrive personally and professionally. However, wellbeing is not an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate. We achieve this by:
• Continually investing in programmes for our workforce, including ‘Oxygen’, our wellbeing centre of expertise, our 24/7/365 Member Assistance Programme, physical wellbeing activities and Workplace Adjustments.
• Extending health and wellbeing initiatives with our clients and suppliers.
• Promoting social wellbeing for local communities to support physical and mental health.
CGI is a signatory of 'The Mental Health at Work Commitment'. We will continue to invest in training to expand upon the 300 plus UK members who are certified Mental Health First Aiders. These members have developed a strong support network for their colleagues.
We will continue to invite our clients suppliers and communities to participate in initiatives that encourage the improvement of health and wellbeing. Examples include physical movement challenges and delivering knowledge-sharing events on health and wellbeing topics such as menopause and mental health in young professionals.
CGI funds a minimum of one volunteering day per annum for each member to support local initiatives or charities, making a significant difference to the communities in which we live and work.
We collaborate with our clients and suppliers to identify opportunities to support the wellbeing of local communities. An example of this is our kit sponsorship for local community groups and sports clubs. With a track record of aiding over a thousand different groups, our programme promotes connection, physical activity, teamwork, and community cohesion. This not only benefits individuals directly involved but also contributes to the broader community’s health and wellbeing.

Pricing

Price
£510 to £1,300 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.