SPECIALIST COMPUTER CENTRES PLC
SCC Retained Incident Response
Our Retained Incident Response(IR) is delivered 24/7/365, from a dedicated team accredited by NCSC providing the full-spectrum of legal,
compliance, and communications services. By establishing a Retainer for IR, we ensure we can promptly mobilise our experienced incident response team, which is already familiar with your systems, networks, and operations.
Features
- 12 months retained Cyber Incident Response cover
- 24/7/365 Cyber Crisis Hotline
- Incident and Crisis Management
- Forensics and Technical Analysis
- Data Protection and Financial Recovery Advice
- Reputation and Communications Advice
- Strong Onboarding process for Upfront Due Diligence
- Ransomware Negotiation and Advice
Benefits
- Streamlined partnership
- In-depth knowledge of your environment
- Access to expertise and resources
- Rapid Incident Response
- Incident response planning and readiness
Pricing
£38,000 an instance
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frameworksales@scc.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 6 1 5 4 2 2 0 2 5 1 3 9 5 9
Contact
SPECIALIST COMPUTER CENTRES PLC
Warren Strain
Telephone: 01217667000
Email: frameworksales@scc.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- 24/7/365 Cyber Crisis Hot Line for immediate support
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA (Lloyds Registrar)
- ISO/IEC 27001 accreditation date
- 06/07/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A - Our certification covers all locations and services provided by SCC.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- Barclaycard Data Security Manager
- PCI DSS accreditation date
- 27/06/2023
- What the PCI DSS doesn’t cover
- N/A
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- CAS (S) - Sanitisation of classified material
- ISO 22301 - Business Continuity
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Sustainability is central to SCC’s operations and embedded into our business. Our defined carbon reduction targets are externally reported in our Carbon Reduction plan via the Carbon Disclosure Project.Covid-19 recovery
SCC’s products, services and solutions can help facilitate and implement new ways of working for our customers. Through our propositions, additional health, wellbeing and agile working benefits can be achieved.Tackling economic inequality
SCC provides employment and training opportunities, are members of the Disability Confident Scheme and supporters of the Armed Forces Covenant. Working with our supply chain we promote collaboration and diversity.Equal opportunity
SCC is an inclusive employer with various initiatives to support, engage and develop our employees. We promote supply chain diversity and have mechanisms in place to manage modern slavery risks.Wellbeing
SCC has a range of health and wellbeing activities available for our employees to access. Our volunteering programme and charity partnerships help facilitate and deliver a range of community benefits.
Pricing
- Price
- £38,000 an instance
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frameworksales@scc.com.
Tell them what format you need. It will help if you say what assistive technology you use.